- Carnegie Mellon University (Pittsburgh, PA)
- …not only provide hands-on support to internal and external users, but also ** lead teams** , coordinate complex projects, and shape strategies that enable large-scale ... debug, and optimize application-level research software within your scientific domain. + Lead or coordinate resolution of complex technical issues referred by the… more
- Sprinklr (New York, NY)
- …& documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk function + Act as an escalation point for unresolved issues, ... live events (onsite and virtual) + Review and report IT Helpdesk ticketing system metrics to ...Insights. Sprinklr is here to do three things: + Lead a new category of enterprise software that we… more
- AireSpring (Phoenix, AZ)
- …support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the internal IT Helpdesk team, ensuring timely support for ... Channel Program". Position Overview We are seeking a highly technical Manager of Information Technology ( IT ) to lead and support all aspects of our IT … more
- NFM Lending (Linthicum, MD)
- …for planning and implementing new or upgrades of IT infrastructure + Support IT Team Lead with helpdesk support, making sure all desktop applications, ... across the various NFM systems. This role will also collaborate with the IT Team Lead and IT Support Staff to troubleshoot software errors and provide… more
- CoreSite (Denver, CO)
- …future of digital infrastructure while nurturing your professional growth and success. Manager, IT Helpdesk : As a member of the company's Operations Information ... Technology (" IT ") team, the Manager, IT ...Technology (" IT ") team, the Manager, IT Helpdesk leads and coordinates the Tier...support experience, with at least 2+ years in a helpdesk leadership or team- lead role preferred. +… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist ... with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... Experts (SMEs) with decades of experience working in the Federal marketplace. The ** Lead Helpdesk Specialist** provides superior customer service in support of… more
- TekSynap (Arlington, VA)
- …Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting ... training lab. + Demonstrated excellence in planning, directing, and managing IT operations help desks. + Demonstrated successful working knowledge and supervision… more
- Access Dubuque (Dubuque, IA)
- Helpdesk Manager **Dubuque County** 1 Positions ID: 84120 Posted On 11/10/2025 **Job Overview** **Description** The Help Desk Manager is the primary contact for all ... interactions with the IT Department. Responsible for coordination, implementation, and management of...position will be the reporting supervisor of any future helpdesk employees. **Job Duties** **_The following duties are primarily… more
- Chenega Corporation (St. Louis, MO)
- **Req ID:** 38312 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready to enhance your skills and build your career in a rapidly evolving ... Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous ... scalable, and premium support for both office and field-based employees. **Responsibilities** + Lead daily IT support operations across office and field teams,… more
- Kansas Judicial Branch (Topeka, KS)
- …of the Kansas Judicial Branch Technical Support Center (TSC) which includes the central IT helpdesk , Senior IT Support team and the Courtroom Support ... Kansas courts. Examples of work performed and key responsibilities: IT Support Operations & Helpdesk Management +...execution and post-implementation review. Leadership & Team Development + Lead , mentor, and develop IT support staff,… more
- TekSynap (Washington, DC)
- …responses to trouble reports and service tickets, ensuring timely resolution. + Lead and supervise helpdesk personnel, promoting adherence to established service ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Oversee and manage helpdesk operations to ensure prompt resolution of issues and effective end-user… more
- Montage Marketing Group (Rockville, MD)
- … professional looking for a great opportunity to drive organizational strategy and lead hands-on helpdesk /systems administration efforts? Do you have a strong ... within the federal government contracting environment, you will oversee IT operations from everyday helpdesk ticketing through...performance, logs, and alerts to proactively address risks. * Lead the management and oversight of IT … more
- Unilever (El Segundo, CA)
- …and compliance efforts **Qualifications:** **Experience & Education** + 2-4 years of IT helpdesk or technical support experience + Associate's degree in ... Achieve:** This role offers opportunities to develop advanced technical expertise, lead mentorship initiatives, influence IT strategy and process improvements,… more
- 32BJ Benefit Funds (New York, NY)
- …users via telephone, email, and in-person. + Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system. + Monitors system ... JOB SUMMARY: Under the supervision of the Senior System Administrator/ IT Support Supervisor, the IT Support Specialist...IT Support Specialist II also serves as the lead for the setup, configuration, and technical support for… more
- Qnity (Wilmington, DE)
- …Responsibilities** + Lead and inspire a dedicated team of 5+ IT professionals through guidance, mentorship, and performance management, fostering a culture of ... excellence and continuous improvement. + Collaborate with business leaders to align IT strategy with overall business strategy. + Lead the development and… more
- Mobile Health (Queens, NY)
- …vendors will be essential to maintaining a secure, efficient, and scalable IT environment. Essential Duties and Responsibilities Helpdesk & End-User Support ... Monday-Friday 9:00am-5:00pm EST Compensation Salary Range: $95k-$110k Position Summary The IT Systems and Support Administrator's role is to monitor, support, and… more
- Colorado State University (Fort Collins, CO)
- …demands for information and instructional technology infrastructure and services. The College's IT group is comprised of seven full-time employees: four IT ... IT who report directly to the director of IT . The director of IT reports to...multiple complex tasks. + Experience as either a team lead or supervisor. + Excellent verbal and written communication… more
- AireSpring (Clearwater, FL)
- …all of our customers. Position Overview: We are seeking a highly skilled and dynamic IT Systems & Infrastructure Manager to lead and oversee our organization's ... meet quality, scope, and timeline expectations. + Service Management: Oversee IT service delivery, including helpdesk operations, ticket management, and… more
