- Proven IT (Naperville, IL)
- … II receives escalations from Tier I to deliver support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs through remote ... field. + 2+ years of experience working in the IT Tier I or Tier ...years of experience working in the IT Tier I or Tier II field +...an employer match equal to 100% of the first 3 % of deferrals plus 50% of the next 2%… more
- Proven IT (Tinley Park, IL)
- …IT client. Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs through ... Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier … more
- Applied Research Associates, Inc. (Raleigh, NC)
- …troubleshooting, customer service, and communication skills + Interest in growing into Tier 2 or Tier 3 IT support roles If this is the perfect job for ... task execution, issue documentation, and escalation. + Collaborate with Tier 2/ 3 personnel to resolve cross-domain incidents....or classified environments + 0-2 years of experience in Tier 1 or Tier 2 IT… more
- Georgia Military College (Milledgeville, GA)
- …technology equipment + Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties as needed/assigned including ... Tier 1 Technician (PT) Job Details Job Location...20% of the time accompanied by a more senior IT Department member. Primary Responsibilities: + Relocate and install… more
- Commander, Navy Installations (Millington, TN)
- …and specific when describing experience. Duties include but are not limited to: Provides Tier II and III level helpdesk hardware and software support for Fleet ... information systems management, mathematics, statistics, operations research, or engineering. At least 3 years of professional IT experience with an emphasis in… more
- TekSynap (Arlington, VA)
- …**REQUIRED QUALIFICATIONS** + Associate's degree (Bachelor'spreferred) in IT or related. + 3 + years helpdesk or IT service support experience. + ... **Responsibilities & Qualifications** TekSynapis seekinga ** IT Service Support Specialist** toprovideTier 1/2 helpdesk support to JPO end users, resolving… more
- Alaant (Glens Falls, NY)
- …Capital Region. They are seeking an individual to lead and manage a team for their Tier 1 and Tier 2 helpdesk . Great benefits and work/life balance!** ... **Hours and Benefits for the IT Support Manager:** + On-site Monday-Friday + $65,000 -...Off, plus paid Holidays + 401k with employer match ( 3 %), a fully funded ESOP plan, Pension Plan (6%)… more
- Bandwidth (Raleigh, NC)
- IT Systems Engineering Manager Raleigh, NC Apply Who We...incident remediation. + Provide tier 2 and 3 support to internal helpdesk teams and end ... identifying trends to drive performance and process optimization. + Oversee IT procurement, inventory, and budget, including licensing, invoicing, and vendor… more
- LifeCenter Northwest (Bellevue, WA)
- …and in person. + Triages helpdesk tickets. + Escalates helpdesk tickets to Tier 2 or Tier 3 as appropriate. + Troubleshoots computer problems and ... The Desktop Support Specialistunder the direction of the Manager, IT Infrastructure, provides support to staff on all company...maintains records via helpdesk . + Determines source of computer problems, ie, hardware,… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …and feedback. 3 . Escalate Problems: + Route unresolved issues to Tier 2/ 3 engineers or vendors as appropriate. + Coordinate resolution efforts ... If you are looking for an exciting career opportunity in the IT , engineering, software development, logistics, and project management fields, Linchpin Solutions is… more
- Lumen (Jefferson City, MO)
- …**Basic Qualifications:** + Required - Cisco CCNA certifications or equivalent IT technology awareness. Candidate has demonstrated technical helpdesk experience. ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...on any assigned actions. + Using Solarwinds and Web Helpdesk access this position will monitor and isolate layer… more
- Chenega Corporation (Albuquerque, NM)
- …through the implementation of business process redesign and information technology ( IT ) modernization to include data analytics and cloud computing. We offer ... practices for Data Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk support. +… more
- TEKsystems (Englewood, CO)
- Job Description Customer is seeking a hands-on, reliable IT Helpdesk Contractor to join a lean and fast-paced support team. This is a temporary 6-month role with ... training from 7am-4pm; weeks 5-7 will be hybrid with 3 days in office, 2 remote (shift schedule will...and have flexibility as schedule changes regularly. + The IT Service Desk is staffed 6AM to 11PM 7… more
- V2X (Springfield, VA)
- …streamline logistics, and enhance readiness. Aligned around a shared purpose, our $ 3 .9B company and 16,000 people work alongside our clients, here and abroad, ... The Senior Systems Administrator II shall support the Information Technology ( IT ) Operations and Maintenance (O&M) team to provide high-performance, highly… more
- State of Indiana (Indianapolis, IN)
- …compensation package. A Day in the Life: Responsibilities include: + Provide Tier 1 helpdesk support that includes assessment, incident documentation, ... and innovation. Role Overview: The Computer Scheduler responds to Tier 1 and a few Tier 2...of command and control for a wide variety of IT systems and application support. This area is staffed… more
- SAIC (Pierre, SD)
- …in **Pierre, SD** to support the **US Army Corps of Engineers (USACE) Revolutionary IT Services (RITS)** program to provide second- tier support to end-users for ... problems. **Qualifications** **Required Education:** + Associates degree and three ( 3 ) years' experience; additional two (2) years' experience can...Now or a similar ticketing system. + Experience in Tier II helpdesk environment. + Normal work… more
- HCA Healthcare (Pooler, GA)
- …support, tools, and training needed to meet their educational goals. This position is fora Tier 1 IT desktop support Technician with at least 2 years of ... basis. + **Experience** : Minimum two years' experience in IT desktop support, customer service, helpdesk , and...well-being + 401(k) Plan with a 100% match on 3 % to 9% of pay (based on years of… more
- Leidos (Piketon, OH)
- …Portsmouth (Piketon, Ohio) site. The position will be part of an IT team responsible for the design, deployment, maintenance, configuration management, monitoring ... and troubleshooting of the IT infrastructure. **Primary Responsibilities** + Perform daily system administration, operation and maintenance support activities in… more
- Otsuka America Pharmaceutical Inc. (Princeton, NJ)
- …matter expert to procure, design, implement and maintain IT systems. + Provides tier 3 support to helpdesk and other IT functional areas for network ... systems and supporting systems. Provides network communications support to IT and corporate personnel. Participates in IT ...to IT and corporate personnel. Participates in IT projects as a subject matter expert as necessary.… more
- Epsilon, Inc (Quantico, VA)
- …meet needs. + Support high level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the MCU environment. + ... switching devices, VTC, camera, audio and video. + Provide tier 3 support for auditorium production equipment...Maintain an open and clear communication with MCU's IET Helpdesk Support and Student/Faculty on all issues related to… more