- WEC Energy Group (Milwaukee, WI)
- IT Service Desk Representative We Energies , a subsidiary of WEC Energy Group, is seeking a IT Service Desk Representative in our ... between 6:30am - 5:30pm, M-F.) Job Summary The principal duties of the IT Service Desk Representative include; coordinating, documenting, assessing issue… more
- City of New York (New York, NY)
- …of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general ... direction, the Help Desk Level 1 Representative will serve as...information from initial call to resolution using the Remedy IT Service Management System; - Assist in… more
- Zones LLC (Boston, MA)
- …to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate Level ... What you'll do as the IT Help Desk Technician The requirements below are representative ...products and services + Experience working on a help desk / service desk handling tickets preferred… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, ... Maintain Active directory user account and security consistency. * Service internal and external customers cost effectively; log and...Urgency: IT issues usually start at the IT help desk . Must understand and direct… more
- Banner Health (Sun City West, AZ)
- …to surgical care in the greater Phoenix and Arizona areas As a **Front Desk Patient Financial Services Representative ** on our team, we offer a customer-focused ... efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies… more
- MyFlorida (Fort Myers, FL)
- PUBLIC DEFENDER'S OFFICE, 20TH CIRCUIT- IT HELP DESK TECHNICIAN - 21016143 Date: May 22, 2025 The State Personnel System is an E-Verify employer. For more ... Agency: Justice Administrative Commission Working Title: PUBLIC DEFENDER'S OFFICE, 20TH CIRCUIT- IT HELP DESK TECHNICIAN - 21016143 Pay Plan: Public Defndrs… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the... Services, including at least 3 years in an IT outsourcing environment to manage Contractor Personnel performance of… more
- Spire Energy (St. Louis, MO)
- Service Desk Specialist Date: May 4, 2025 Location: Saint Louis, MO, US, 63101 Company: Spire Inc. Company Overview At Spire, we believe energy exists to help ... St Louis Job Segment: Help Desk , Information Technology, Testing, Computer Science, Service Desk , Technology, Customer Service Apply now " Find similar… more
- SMBC (New York, NY)
- …**Overview** The CSC Desktop Team are responsible for providing high-end quality IT Support and customer service to internal colleagues. The successful ... all levels across the company. **Tasks** + Monitors open Service Now ticket queues to ensure that all calls...Core networking concepts (DNS, DHCP, etc.) + Excellent customer service skills. + Excellent verbal and written communication skills.… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... procedures, incident management, communication skills, and an understanding of IT service management processes. They must be...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …completion; Bachelor's Degree preferred or equivalent relevant experience + 5 plus years in the IT Operational areas ( Service Desk , Operations, etc) + 3 plus ... + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- City of New York (New York, NY)
- Job Description Under supervision, with some latitude for independent action, Service Desk Agents provide technical support on hardware, software, network, and ... Keep customers apprised of status and progress on unresolved service requests. - Provide comprehensive IT technical...service status in the title of Customer Information Representative to be considered. NOTE: This position is open… more
- CACI International (Doral, FL)
- Service Desk Associate Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of ... * * * CACI is looking for an experienced Service Desk Lead in support of SOUTHCOM,...troubleshooting, assess where the organization stands as far as IT system performance/efficiency, and offers recommendations on how to… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... enterprise network. **What will you do as a Help Desk Support Representative ?** You will serve as...including evenings and weekends. **Preferred Qualifications:** + Experience in IT customer service including two (2) years… more
- ConnectLife (Williamsville, NY)
- …in WNY through educating the community, inspiring donation, and connecting lives. IT Network Support Specialist Status : Full-Time Schedule: Monday - Friday Standard ... in solving problems with a continuous focus on customer service . + Experience working in a collaborative team environment...verbal communication. * The physical demands described here are representative of those that must be met by an… more
- TekSynap (Colorado Springs, CO)
- …**Overview** We are seeking a CSD Helpdesk Technician to join our team. The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT focal ... desktops, mobile devices, and printers + Coordinate with host-bases and service providers for communication/ IT requests + Complete ingress/egress paperwork… more
- Koniag Government Services (Vienna, VA)
- …** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative ** with a **Top-Secret Clearance** to support ... holidays, three weeks paid time off, and more. The service desk representative is responsible...are not limited to:** + Providing answers to general IT -related questions. + Managing the customer's ticketing queue. +… more
- Estes Express Lines (Richmond, VA)
- **Job Summary:** The Service Desk Technician I is responsible for receiving and training first reports of technical related issues or request. The Technician ... group. All interactions will be clearly documented in the IT Management System along with the incidents' status, solutions...+ Accurately enter all customer and system interactions into Service Desk ticketing program and ensure correct… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- NANA Regional Corporation (Honolulu, HI)
- …today! **Responsibilities** + Serves as the initial point of contact at the customer service desk , handling all ADP hardware, software, and networking issues for ... and the Defense Information Systems Agency Network Operations Center. + Manages a service desk tool based on Information Technology Infrastructure Library (ITIL)… more