- Cupertino Electric (San Jose, CA)
- …A+, Network+, or Microsoft certifications optional. **Experience:** 3-5+ years of IT service desk or desktop support experience *Applicants must be ... Service Desk Technician **Reports To:** Manager, IT Service Desk **Location:** San...Service Desk Technician** to provide high-quality IT support across hardware, software, and enterprise… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night...Stony Brook Medicine. The ** IT Service Desk Technician** also provides direct support to our ... Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk Technician** provides...four years experience in a Help Desk , Service Desk or technical support … more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day...Stony Brook Medicine. The ** IT Service Desk Technician** also provides direct support to our ... Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk Technician** provides...four years experience in a Help Desk , Service Desk or technical support … more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is...desk . This role ensures the delivery of high-quality IT support services, manages a team of ... service desk analysts, and acts as the escalation point for...equivalent experience). + Minimum 5 years of experience in IT support , with at least 3 years… more
- Signature Aviation (Orlando, FL)
- …+ Lead executive support engagements by designing and implementing tailored IT service strategies based on individual needs and business-critical timelines. ... and knowledge systems. + Contribute to the continuous improvement of white-glove IT support policies and service delivery models. **Minimum Education and/or… more
- AeroVironment (Germantown, MD)
- …**Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest technical escalation point ... adherence to service -level expectations. + Represent the IT Service Desk during Change...equivalent experience. + Minimum 5-7 years of experience in IT support , with at least 2 years… more
- Red River (Lexington, MA)
- …active Secret clearance to join our team! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on a team within the ... Service Desk and managing the day-to-day functions,...role and guiding a team to provide exceptional customer service experience and resolution of end user IT… more
- Wipfli LLP (Lincolnshire, IL)
- … Service Desk Lead (Engineer II) is a pivotal member of our IT Service Desk team, responsible for managing day-to-day ticket queues, driving ... ticket trending metrics to identify problem areas. + Mentor and provide feedback to Service Desk team members. + Support the sales process and contribute to… more
- NuAxis Innovations (Reno, NV)
- …Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and Wildlife Service (FWS) inReno, NV. This on-site ... role is part of a mission-critical IT support team delivering responsive technical assistance...maintain desktop/laptop hardware and software. . Track and manage IT service tickets and escalate complex issues… more
- US Physical Therapy (West Babylon, NY)
- …employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk ... efficiently checking in patients. + Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment… more
- Red River (Chantilly, VA)
- …primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from customers as ... meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to… more
- BXP (Boston, MA)
- Primary Purpose of Position: Oversee, monitor, maintain and support IT services to end-users. Manage technologies, processes and controls that maintain and ... elevate standards and security of IT services. Serve as the point of escalation and...and Application & Data Services. Essential Functions: End User Support + Respond in person/remotely; escalate across regions; … more
- Red River (Chantilly, VA)
- …account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to develop subject ... the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers...Minimum 1 years of IT experience with IT administration and support experience with windows… more
- Indorama Ventures (Dayton, TX)
- …- The technician serves as the primary point of contact for IT service requests, providing both remote and deskside support to ensure timely resolution of ... all. **What we're looking for:** The technician provides daily IT onsite support for offices and production...center agents, functioning as an essential component of the Service Desk to facilitate effective communication and… more
- REI (Seattle, WA)
- …with other vendor support teams as required. + Establishes and implements service desk policies, procedures, standards and service level agreements. + ... a Managed Service Provider (MSP) to ensure efficient, high-quality, and reliable IT support services for the entire organization. In addition, this role… more
- Somatus (Mclean, VA)
- …and mental well-being + Community engagement opportunities + And more! The Director, IT Service Operations will be responsible to develop, implement, and ... Drive the delivery of 24x7 systems availability and performance through effective IT Service + Management processes, executive communications, and return-to-… more
- Oregon State University (Corvallis, OR)
- …University Information & Technology ( UIT ), department leadership, external vendors, and the IT support team at the OSU -Cascades campus to ensure seamless ... service delivery across multiple locations where public safety operations...& Collaboration - 10% + Partner with OSU -Cascades IT teams to support public-safety technologies at… more
- ARCO (Downers Grove, IL)
- …Are you a motivated, smart, hard-working individual looking for a non-traditional help desk position? Do you enjoy working with people and technologies to achieve ... business goals? Are you customer service -minded? Do you act with integrity and hold yourself...replacements, including workstations, laptops, and mobile devices . Hardware support (Windows 10/11, Lenovo, Dell, Microsoft, A/V systems, and… more
- Crane Aerospace & Electronics (Lynnwood, WA)
- …+ Act as an escalation point for LAN, WAN and NAC issues as needed from the CraneAE Service Desk team. + Provide data and reporting of KPI's to IT management ... technologies into the environment. + Work closely with other IT functional groups to ensure cohesive support ...of computer, calculator, filing cabinets + Workspace (line, cube, etc):cubicle/ desk You can see a list of our benefits… more
- Neovia Logistics (Dallas, TX)
- …and VPN Support + Telephony skills (IPT, PABX) : troubleshooting line problems/ desk set support /system adds & changes + IPT (unified) solutions support ... **JOB SUMMARY** + The IT Field Services (ITFS) global team is responsible...required, are essential responsibilities. Primary responsibility for the continuous support of the facilities in their assigned geographic area.… more