- Entre Computer Services (Rochester, NY)
- …or after-hours support as required. Required Skills & Qualifications: 3+ years of experience in a service desk or IT support role with a strong focus on ... and recognizes the importance of work-life balance. Overview: We are seeking a skilled Service Desk Engineer to join our team. The ideal candidate will possess… more
- The Computer Merchant, LTD. (Reston, VA)
- …* Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for ... with 5+ years of prior relevant experience * Customer service -focused attitude * Current Secret clearance * Ability to...Department of Justice. The program provides a range of IT services, including help desk , deskside support,… more
- Robert Half Technology (Philadelphia, PA)
- …systems. * Experience in troubleshooting basic IT issues. * Familiarity with service desk ticketing systems. * Excellent communication and interpersonal ... grow and develop within the organization. Responsibilities: * Respond promptly to service desk tickets, providing effective solutions to address user concerns.… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help Desk Job...they stand * Candidate must have experience with working with ticketing systems (ex. Remedy or Smart IT ) , SCCM, ... 3-5 years in comparable IT Support position. + Responsible for IT helpdesk and/or service desk support for customers systems. + Experience with 1st… more
- GovCIO (Washington, DC)
- …DNS, DHCP) sufficient to troubleshoot basic connectivity issues. + Familiarity with IT ticketing systems (ServiceNow, Remedy, etc.) and remote support tools. ... **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to...network connectivity issues. + Accurately document all incidents and service requests within the enterprise ticketing system… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... installed at NNSY and telecommunication services. The CIO provides IT approval for IT purchases made for...email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- Precision Resource (Huntington Beach, CA)
- Senior IT Service Desk Analyst opportunity...such as IOS & Android devices. + Log into ticketing system\ daily to track active issues until closure. + ... Position Summary As part of a Global support team, the Senior IT Service Desk Analyst ensures all employees receive exceptional technical support.… more
- TEKsystems (Nashville, TN)
- …MUST HAVE Managed Service Provider (MSP) Experience The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with ... and enjoy the challenge of real responsibility. As a Service Desk Analyst, you will work directly...large cross-section of engagements and projects that develop your IT career. You will use your strong analytical skills… more
- TEKsystems (Fort Collins, CO)
- Overview + Our customer is seeking a IT Service Desk Specialist to join their team while an employee is on temporary leave for 3+ months starting beginning ... printer problems. + Manage and resolve tickets using Fresh Service and Fresh Desk . + Familiarity with...+ Strong troubleshooting skills and ability to resolve common IT issues quickly. + Proven customer support experience with… more
- TEKsystems (Seneca Falls, NY)
- … desk support, Service desk , Troubleshooting, Customer service , Windows 10, Active directory, Technical support, Ticketing system, Password reset, ... Help desk ,Help desk support, Service desk ,Troubleshooting,Customer service ,Windows 10,Active directory,Technical support, Ticketing system,Password… more
- Kellermeyer Bergensons Services (Oceanside, CA)
- …+ Experience with a helpdesk ticketing system like FreshService or other service desk solution is preferred + HAM (hardware asset management) SALARY RANGE ... a culture built on respect, opportunity, and pride in service . Position Summary This position provides IT ...positive experience for the employee Skills + Providing help desk support using a ticketing system and… more
- State of Minnesota (St. Paul, MN)
- …**:** Position requires a minimum of two (2) years of phone or remote customer IT Service Desk experience. Experience must include: + User Permissions and ... Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support +...of technical incidents and work orders received through the IT Service Management ticketing system… more
- Shuvel Digital (Washington, DC)
- … service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team supporting this ... Services (USCIS) in the delivery of their Information Technology ( IT ) systems, with a primary focus on the Verification...contract. The Help Desk Engineer will troubleshoot… more
- TEKsystems (Seneca Falls, NY)
- … desk support, Service desk , Troubleshooting, Customer service , Windows 10, Active directory, Technical support, Ticketing system, Password reset, ... Description We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join...break-fix troubleshooting and remote assistance. + Respond to help desk calls, document issues in the ticketing … more
- ManpowerGroup (Irving, TX)
- …excellent communication skills, which will align successfully in the organization. **Job Title:** IT Desk Support **Location: Irving, TX** **Pay Range:** Up to ... Our client, a leading organization in the IT support industry, is seeking a dedicated and...+ Document support requests and resolutions accurately within the ticketing system and support remote users effectively. **What's Needed?**… more
- ERP International (Bohemia, NY)
- …and Tasks:** + Support and respond to tickets for ongoing complex Service Desk activities in ServiceNow for DFC IT infrastructure and Moblile devices. + Work ... is currently seeking a Full Time, On Site mid-level ** Service Desk Analysts** to support our Development...and managing ITIL process-based asset management in an automated ticketing system such as ServiceNow for a medium size… more
- Robert Half Technology (Nashville, TN)
- …resolution rates, and user satisfaction. + Collaborate with Technology leadership to align service desk operations with broader IT strategies and ... Operational Management and Delivery + Manage service desk tools and platforms, including ticketing systems,...Credentials + College degree strongly preferred. + Certifications in IT service management (eg, ITIL, HDI, CompTIA)… more
- Community Health Systems (Franklin, TN)
- …using remote desktop support tools, ticketing systems (eg, ServiceNow), and IT service management (ITSM) platforms. + Strong understanding of IP networking, ... resolves basic incidents and requests; logs all incidents and service requests in the ServiceNow ticketing system...years of experience in IT support, help desk operations, or technical customer service required… more
- Robert Half Technology (Houston, TX)
- …and password resets (eg Active Directory, identity management). + Log and track issues in ticketing systems (eg Service Desk tools, help- desk software), ... 1-5+ years experience in IT support, help desk , or service desk roles...skills, ability to work under pressure, and excellent communication/customer service skills. + Comfortable working with ticketing … more
