- Daiichi Sankyo, Inc. (Bernards, NJ)
- …and operational support of Daiichi Sankyo's Veeva CRM system within IT . They'll collaborate with various sales and marketing customers to identify new and ... processes. Conduct user acceptance testing and provide training and support to end users. Participate with internal IT...evaluate and implement as needed. Responsible for the Help Desk operational guidance and support related to… more
- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...guidance, perform a variety of duties, including: - Troubleshoot IT equipment used in Amazon Fresh Stores - Troubleshoot… more
- Tarleton State University (Stephenville, TX)
- … provides operational leadership for the university's central IT support desk . This includes oversight of daily service desk functions, staff ... operations of the IT Service Desk , ensuring timely and effective resolution of support...efficiency. + Ensures integration of the service desk with other IT support … more
- CACI International (Doral, FL)
- …Lead will be responsible for overseeing daily operations of the service desk , ensuring high-quality IT support , and maintaining customer satisfaction. ... Computer Science, or related field + 3-5 years of experience in IT support or service desk operations, including 1-2 years in a team lead role + Strong… more
- Amentum (Albuquerque, NM)
- Amentum is currently seeking a ** Service Desk Technician** to support an IT Managed Services program in Albuquerque, New Mexico. The overall program ... includes a 500+ work force performing Enterprise IT support , Service Desk , and Telecommunications support across multiple facilities and locations,… more
- TEKsystems (Columbus, OH)
- Technical Skills Must Have: + Minimum 1 year of IT support or service desk experience, including professional work, internships, academic projects, or ... + Contribute to process improvements for the service desk . + Collaborate with internal support teams to enhance service delivery. + Perform additional… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Qualifications: * Experience: Minimum of 1 to 3 years in IT support or related service desk environments * Education: High School Diploma or equivalent * ... Service Desk Technician - Associate Clearance... Service Desk Technician - Associate Clearance Required: Active Secret...of the Technical Lead as part of an integrated service desk and end-user support … more
- Janus Henderson Investors (Denver, CO)
- …replacement of parts as needed under vendor warranty + Build and review knowledgebase articles to support IT Service Desk team and end users + Work ... + Paid volunteer time to step away from your desk and into the community + Support ...skills + 1 - 3 years related experience within IT Service Desk role and… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support , IT End User Support , IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 2 ... ANALYST WILL MAKE AN IMPACT:** + Initiate and resolves service request/problem incidents + Track IT equipment...+ **Required Experience:** 2+ years of IT support experience in a Help Desk environment… more
- General Dynamics Information Technology (New Orleans, LA)
- …**Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support , IT Service Desk ,Troubleshooting **Experience:** 2 + years of related ... support the Department of the Navy Enterprise Service Desk (NESD) activities at our New...you have: + Demonstrated experience with Navy Applications or Service Desks such as Navy 311, LOG IT… more
- Boulder Community Hospital (Boulder, CO)
- Service Desk Support Analyst...Other certifications may be substituted at the discretion of IT Management. A Bachelor of Science degree in a ... hours per week *Range includes evening differential. Boulder Community Health is seeking a Service Desk Support Analyst to provide technical support to … more
- University of Washington (Seattle, WA)
- …the vendor relationship and managing the KPIs. Own other key IT products to support the Service Desk and MIM processes, and managing those vendor ... 24x7 operation. This role is crucial for ensuring exceptional IT support , optimizing service delivery,...they understand and utilize the services provided by the IT Service Desk and … more
- Nexagen Networks Inc (Rock Island, IL)
- IT Service Desk Support Specialist - Associate Security Clearance Requirement: Current and Active DoD Secret Salary Range: $55K - $60K (The salary range ... conditions.) As a Computer Network Support Specialist ( Service Desk Support Service...IT /Networking. Job Description: We are seeking a skilled Service Desk Support Specialist to… more
- Trace Systems Inc (WA)
- …and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak ... Job Overview Job Title: Help Desk Specialist II Job Location: Naval Research Lab,...knowledge of hardware, software, information assurance or business analytical support . Experience must include at least two of the… more
- Trace Systems Inc (WA)
- …and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak ... Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal role in supporting...knowledge of hardware, software, information assurance or business analytical support . Experience must include at least two of the… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …part of an IT Service Desk team responsible for Tier 1-3 support ....IT support as part of a Service Desk operation + Ensure all time ... and other network peripheral devices + Provide quality customer service and support for designated equipment +...+ 1+ years of relevant work experience + Prior IT Operations support experience with a blend… more
- TEKsystems (West Des Moines, IA)
- …should own basic knowledge of IT support in a team setting. Service Desk Technicians are needed for a 3-Phase project to decommission, relocate, refresh, ... Description Our Life Insurance client is looking to add Service Desk Technicians to support ...and modernize IT Infrastructure. Overall, the scope of this project is… more
- Robert Half Office Team (San Diego, CA)
- … materials to enhance end-user knowledge. Requirements + 1-2 years of experience in a service desk , IT support , or technical customer service ... San Diego, CA is seeking a detail-oriented and proactive Service Desk Representative to join their team....monitor system performance and promptly report any outages or service disruptions. + Work closely with IT … more
- General Dynamics Information Technology (Offutt AFB, NE)
- …customers via phone as needed Required Qualifications: + 5+ years of relevant IT support or service desk experience, including 2+ years in a quality ... of the US and its allies by providing 24/7 IT services and network support for NIPRNet,...include the responsibilities below: + Perform quality reviews of service desk interactions (phone, chat, email, ticketing… more
- Insight Global (North Las Vegas, NV)
- …equivalent experience o Associates in IT or related field * 1-2 years experience in IT Service Desk Support o Experience around IT ... Job Description * Resolve IT service desk tickets/issues...* Publish knowledge base articles for users to provide self- service support , as well as for training… more
