- CGI Technologies and Solutions, Inc. (Reston, VA)
- …Services (AWS) Cloud Certification (above Cloud Practitioner) required * Information Technology Infrastructure Library ( ITIL ) Certification is ... **IT Engineer IV - Incident Manager ** **Category:** Software Development/ Engineering...documenting application performance, and coordinating with technology infrastructure management. 1. Provide expert level of incident… more
- Fiserv (Omaha, NE)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Incident Manager Senior Director **About your role:** We are seeking a highly ... experienced and strategic Incident Manager Senior Director to lead our...a large enterprise environment + Experience in large enterprise Incident Management + ITIL Foundation certification is… more
- CACI International (Chantilly, VA)
- Integrated Service Center (ISC) Incident Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... CACI is seeking a highly motivated and detail-oriented Integrated Service Center (ISC) Incident Manager to join our team supporting a high-visibility government… more
- Link Solutions Inc (Adelphi, MD)
- …+ Experience working in a Department of Defense (DoD) environment. + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at...Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. +… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident ... and resolution of service requests and IT incidents. These roles utilize ITIL best practices and ServiceNow to ensure ticket queues are efficiently managed… more
- Eliassen Group (Merrimack, NH)
- **Vendor Incident Manager ** **Merrimack, NH** **Type:** Contract **Category:** Support **Industry:** Financial Services **Reference ID:** JN -032025-101227 ... and standard methods. + Strong negotiation, communication, and analytical skills. + ITIL expertise in Incident , Problem, and Change Management. + Ability… more
- US Tech Solutions (Reston, VA)
- …Services (AWS) Cloud Certification (above Cloud Practitioner) required 7. Information Technology Infrastructure Library ( ITIL ) Certification is ... stoppages, repairing bugs, documenting application performance, and coordinating with technology infrastructure management. **Responsibilities:** 1. Provide expert… more
- KeyBank (Brooklyn, OH)
- …experiences. . Highly energized capability of honest self-assessment. . Knowledge of ITIL processes. . Experience or training in incident management principles ... This position manages cross-functional investigative teams, working together to resolve technology events that affect Key's enterprise. The Recovery Management team… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... tools such as: IBM Netcool Omnibus, AppDynamics, HP Operations Manager * 3 years of experience with working with...type monitoring environment * 3 years exposure to Service Management/ ITIL framework and concepts ( incident , problem, change… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …implement, and own processes and procedures based on industry standard Information Technology Infrastructure Library ( ITIL ) V3, driving adoption + ... Improvement plan + Serve as an escalation point and incident manager . + Coordinating actions of others...required + 8+ years of relevant work experience in Information Technology with at least three years… more
- LA Care Health Plan (Los Angeles, CA)
- …Insurance Domain expertise Licenses/Certifications Required Licenses/Certifications Preferred Information Technology Infrastructure Library ( ITIL ) ... Manager , Technology Application Production Support and...Operations/maintenance activities to upkeep Production environments/functions. Act as an Incident Manager and, communicate and provide coverage… more
- TECO Energy (Tampa, FL)
- …to explain software errors or recommend changes. 10. Perform the role of incident manager as needed. **Education** **Required:** High School Diploma or ... + Determine the appropriate course of action within the incident management process ( ITIL ). + Works under...Major Market:** Tampa **Job Segment:** Technical Support, Help Desk, Information Technology , Computer Science, Service Desk, … more
- TEKsystems (Overland Park, KS)
- …2 team. * Knowledge of ITIL v3 is recommended * Fulfill the role on incident manager - ie making sure that all incidents a resolves within the SLA windows ... staff for 2nd shift (rotation) & 4 dedicated 3rdshift (rotation) Skills incident management, ITIL , monitoring tools, Ansible, Python, ServiceNow, AIOPS, Red… more
- Academy Sports + Outdoors (Katy, TX)
- …environment. Job Description: Education: + Bachelor's degree in Computer Science, Information Technology , Business Management, or a related field. Equivalent ... that values hard work, commitment, and growth . The Manager IT Disaster Recovery and Incident Managment...Industry certifications in IT project management, disaster recovery, or incident management (eg, PMP, CISSP, ITIL ) preferred.… more
- Microsoft Corporation (Goodyear, AZ)
- …Develops awareness of Information Technology Infrastructure Library ( ITIL ) Foundation components: Incident Management and Change Management. ... mission-critical 24x7x365 datacenter environment. + Applicable certifications: Information Technology Infrastructure Library ( ITIL ) Foundation,… more
- Truist (Raleigh, NC)
- …the following job description:** ** This position is office-centric ** The Technology Major Incident Management Engineer is responsible for overseeing, leading, ... problems that affect the operation of services within the technology organization. Their primary goal is to restore service...ITIL , PMP, CISSP, AWS/Azure, or FRM (Financial Risk Manager ) are a plus **General Description of Available Benefits… more
- …shift (United States of America) **Please review the following job description:** The Technology Major Incident Management Lead Engineer is a critical leadership ... role responsible for managing high-impact technology incidents within a highly regulated financial environment. This...ITIL , PMP, CISSP, AWS/Azure, or FRM (Financial Risk Manager ) are a plus **General Description of Available Benefits… more
- IT Concepts (Austin, TX)
- …guidance to junior systems administrators and team members. Location: Onsite VA Austin Information Technology Center: 1615 Woodward St, Austin, TX 78741 Work ... with VA staff, and other stakeholders to provide necessary information and support during incident management and...independently and as part of a team. Preferred: + ITIL v4 certification. + ServiceNow based Incident … more
- Truist (Richmond, VA)
- … Incident Management, Security Monitoring. + Master's degree in business, information technology , information security, or an equivalent combination ... for ensuring early engagement of cross impacted teams such as Architecture, Information Risk, Tech Infrastructure etc. + Supporting the development and… more
- MongoDB (NY)
- …Experience sourcing, hiring and developing regional/global teams + Experience with implementing ITIL , Incident Command, and knowledge services + Ability to ... technical leader to join the MongoDB Technical Services team, leading the Americas Incident & Escalations Management Teams. This is a crucial leadership role that… more