- Aeris Communications (Chicago, IL)
- …roll-out high quality global IoT deployment. Aeris is looking for a dynamic and experienced Service Management Leader to lead and grow our Service ... fast service recovery through the use of service management processes and practices. As a...team environment. Qualifications: + Bachelor's degree in Computer Science, Information Technology , or a related field +… more
- Hubbard Broadcasting (Minneapolis, MN)
- **Position** : Director , IT Service Management **Location** : Minneapolis/St. Paul, MN Hubbard Broadcasting Inc., is the parent company of several media ... operations for nearly 100 years. + Bachelor's degree in information technology , Computer Science, or a related...strategically and drive innovation. Preferred Skills: + Experience with ITIL or other service management … more
- Ensono (NJ)
- …understanding of ITIL (https://www.simplilearn.com/ itil -implementation-best-approaches-article) ( Information Technology Infrastructure Library ... Service Delivery Director - Weehawken, NJNew...to apply.** **Required Qualifications** + 8+ years of IT Service Management experience in a client-facing role… more
- NiSource (Columbus, OH)
- …Additional Qualifications for Position** + Regulated utility experience + Information Technology Infrastructure Library ( ITIL ) Certification within ... the application technology domain. Familiarity with other domains (hosting, information management , networking, etc.) + Strong analytical and decision-making… more
- Grifols Shared Services North America, Inc (Clayton, NC)
- …solutions and services in more than 110 countries and regions. **Value Proposition:** The Director of IT Service Management Office (SMO) is responsible for ... developing, implementing, and managing IT service management (ITSM) practices across the organization to ensure consistent, high-quality service delivery.… more
- SMBC (White Plains, NY)
- …be responsible for aligning IT Workforce Management with ITIL ( Information Technology Infrastructure Library ) practices, ensuring optimal ... to its employees. **Role Description** The VP, IT Resource Management Lead will report to the Director ,...develop the job potential and add value + Strong Service Management Knowledge + Demonstrated experience in… more
- LA Care Health Plan (Los Angeles, CA)
- …Insurance Domain expertise Licenses/Certifications Required Licenses/Certifications Preferred Information Technology Infrastructure Library ( ITIL ) ... Technology Application Production Support and Control Job Category: Management /Executive Department: Production Support and HelpDesk Location: Los Angeles, CA,… more
- PenFed Credit Union (San Antonio, TX)
- …Bachelor's Degree in a related field. + Minimum of 20 years of experience in IT service management , with a least 10 years in a leadership role, preferably in ... ITIL v3 or v4 certification a plus. + Familiarity with service management tools. Supervisory Responsibility This position will supervise employees. Licenses… more
- Carnival Cruise Line (Miami, FL)
- …and concepts. + Demonstrated capability in managing team dynamics. + Information Technology Infrastructure Library ( ITIL ) preferred + Certified ... and Third-Party Management : Hire and oversee the management and performance of vendors and third-party service...and update DR plans. **Qualifications:** + Bachelor's Degree in Information Technology , Computer Science, or related field… more
- DriveTime (Tempe, AZ)
- …Service operations. Implement best practices aligned with IT Service Management (ITSM) frameworks such as ITIL , driving continuous improvement and ... managing incidents, requests, and escalations through ticketing systems (eg, Jira Service Management , ServiceNow, Zendesk). Familiarity with remote support tools… more
- Northrop Grumman (Oklahoma City, OK)
- … Technology Infrastructure Library ( ITIL ) and Information Technology Service Management (ITSM) Operations, including Service ... Desk, Desktop, Network, Telecommunications, Data Center, Application Support, Service Level Management , and other areas of IT Operations. + Resolves technical… more
- RTX Corporation (Tewksbury, MA)
- …join our **RTX Classified Digital Services (CDS)** team: **Role Overview** The Associate Director , Service Quality and Portfolio Management will simplify, ... CDS Service Catalog. + Oversee governance and sustainment of CDS knowledge management resources. + Ensure service quality by establishing and executing … more
- University of Washington (Seattle, WA)
- …higher education, research, and/or medical/healthcare organization. + Experience with ITIL ( Information Technology Infrastructure Library , a set of ... Req #: 237073 Department: UW INFORMATION TECHNOLOGY Appointing Department Web Address:...the UW community to enable innovation, learning, discovery, and service ." Within the Infrastructure division of UW-IT,… more
- Ensono (Downers Grove, IL)
- …(AWS, Azure, GCP), private cloud, network and security management , and ITIL -driven service management . + **Experience with Tools:** Proficiency in ... and IT infrastructure . + Strong knowledge of project management methodologies (eg, PMP, PRINCE2) and IT service management frameworks (eg, ITIL ). +… more
- Oneida Technical Solutions (West Point, NY)
- … and quality assurance concepts and guidelines such as AGILE, Information Technology Infrastructure Library ( ITIL ), Institute of Electrical, and ... Point in West Point, NY and reports to the Director of Government Programs. Duties and Responsibilities: + Assessing...and configurations to protect the WREN enclave. + Security Information and Event Management (SIEM): Will monitor… more
- NANA Regional Corporation (Peterson Air Force Base, CO)
- …+ Information Assurance (IA) Technician (IAT) Level II. + Information Technology Infrastructure Library ( ITIL ) Foundation certified (v3 or ... Responsible for the planning and engineering of an organization's systems infrastructure . Includes the implementation and design of hardware and software. Monitors… more
- Rush University Medical Center (Chicago, IL)
- …Services will provide a vision and strategy for the adoption of service management and operational best practices leveraging ITIL as a framework. The ... Director will foster an environment of continual service improvement and optimization. **Other information :** **Required Job Qualifications:** * Minimum of 15… more
- Capgemini (Orlando, FL)
- … **Location** :Orlando,FL **Travel** :25% **Job description:** Capgemini is an international information technology services company with annual revenues of EUR ... reporting directors, technical managers, and technical engineering. Additionally, the senior director will be supported by a project management , strategy… more
- BeOne Medicines (Emeryville, CA)
- …team and collaborate with senior leaders to influence the future of IT service management and technical architecture. **Growth** : Leverage opportunities for ... satisfaction. **Education Required:** + Bachelor's degree in Computer Science, Information Technology , or a related field (advanced...experience and 8+ years of progressive experience in IT service management , with at least 5+ years… more
- SMBC (Jersey City, NJ)
- … role supports the development and implementation of the Information Technology (IT) and Cybersecurity risk management framework, the SMBC Group Americas ... services or technology industries, focused on risk management , regulatory & audit, information technology...& Access Management , Application Security, SDLC, IT Service Management , Change Management , Incident… more
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