- Invenergy (Chicago, IL)
- …or after the 3-day posting window. Job Description Summary: As an Senior ITSM Analyst you will be responsible for achieving effectiveness and efficiency in the ... delivery, support, and improvement of ITSM across the enterprise with a deep subject matter...and experienced in all aspects of IT Service Management ( ITSM ) to join our team focusing on Problem Management.… more
- Cisco (NJ)
- …has your back. **Role:** We are seeking a dynamic Principal IT Service Management ( ITSM ) Practice Lead to join the Cisco/Splunk IT organization. Along with your team ... members, you will be responsible for delivering the ITSM experience leveraging the ServiceNow platform at Splunk and...leveraging the ServiceNow platform at Splunk and Cisco. The ITSM Practice Lead will focus on maturing all … more
- VF Corporation (Greensboro, NC)
- **Analyst, ITSM Process and Framework** **Summary/Purpose:** This key technical position within Digital Technology will develop, support and enhance our ITSM ... tools. This role will be responsible for driving the continuous improvement of ITSM practices, aligning the team with industry best practices and ensuring the… more
- Cisco (FL)
- …has your back. **Role:** We are seeking a dynamic Senior IT Service Management ( ITSM ) Practice Lead to join the Cisco/Splunk IT organization. Along with your team ... members, you will be responsible for the overall ServiceNow and ITSM experience at Splunk and Cisco. The ITSM Practice Lead will focus on maturing all ITSM … more
- Honeywell (Morris Plains, NJ)
- We are seeking a dedicated IT Service Management ( ITSM ) Specialist to join our dynamic IT team. The ideal candidate will play a crucial role in enhancing and ... services. This position involves collaborating with various stakeholders to implement ITSM best practices, improve service delivery efficiency, and ensure alignment… more
- MUFG (Jersey City, NJ)
- …more details. **Job Summary:** We are seeking a well-rounded and motivated ServiceNow ITSM Developer to join our dynamic team. As a ServiceNow technical expert, you ... play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management… more
- CACI International (Chantilly, VA)
- Information Technology Service Management ( ITSM ) Incident Process Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to ... None * * * The Information Technology Service Management ( ITSM ) Incident Process Analyst supports the design, deployment, and...to: * Directs the planning, design, and implementation of ITSM Incident processes to meet evolving and changing needs… more
- Marriott (Bethesda, MD)
- …Full Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** The ITSM Platforms & Emerging Technologies Architect reports to the Sr. Director, ... ITSM Platforms & Emerging Technologies and is responsible for...the strategic technical roadmap of Marriott's GenAI chat and ITSM Platforms. This role is strategic in nature with… more
- DXC Technology (Jefferson City, MO)
- …best practices focused on configuration vs. customization + Driving ITSM -specific process definition, re-engineering, improvement and gap analysis of ... and Certified Implementation Specialist (CIS) - IT Service Management. Prefer ITSM Professional Suite Certification and relevant micro certifications + ITIL… more
- AbbVie (North Chicago, IL)
- …each day with an inclusive and collaborative Business technology team! As an ITSM Data & Insights Lead in AbbVie Business Technology Solutions (BTS), you'll have ... County, IL We are seeking a passionate and skilled ITSM Data & Insights Lead to join our Enterprise...build Data & Insights capabilities in the realm of ITSM data science, data engineering, ServiceNow technologies, and Business… more
- Insight Global (Miami, FL)
- Job Description Job Description: The Process Manager, ITSM Incident & Problem Management is responsible for overseeing and enhancing incident and problem management ... (KPIs) and service level agreements (SLAs) for incident and problem management. Analyze ITSM data and reports to identify trends, gaps, and opportunities for process… more
- SAIC (Chantilly, VA)
- …**JOB DESCRIPTION:** SAIC openings for Information Technology (IT) Service Management ( ITSM ) Systems Engineers with experience within the ITIL domains of Service ... Transition, and Service Operation. A strong working understanding of ITSM practices, such as ITIL, CMMI, and SAFe is...must as candidates will be required to develop specific ITSM strategies, processes, governance, and communications plans used to… more
- Veracity Consulting Group (Glen Allen, VA)
- Solution Architect - ITSM /HRSD/CSM/Creator Location: Richmond, VA; Atlanta, GA; Remote Veracity by RGP (TM) is a next-generation consulting firm that delivers ... on the ServiceNow platform including: + Architect Solution Design for ITSM /HRSD/CSM/Creator Product Suites + Directing workshops to review and size… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …**Job Description:** Seize your opportunity to make a personal impact as an ITSM Process Lead supporting USSTRATCOM. GDIT is your place to make meaningful ... career. At GDIT, people are our differentiator. As an ITSM Process Lead supporting USSTRATCOM in Offutt AFB, you...support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. **HOW** ** ITSM PROCESS LEAD** **W** **ILL MAKE AN IMPACT** +… more
- TekSynap (Suffolk, VA)
- …standardization and efficiency across the Navy Enterprise. + Work with the Navy ITSM Office (ITSMO) and DOD level activities to develop and promote enterprise policy ... clearance + Minimum of five years' experience of applying ITSM disciplines to organization business practices. + Bachelor of...**Overview** We are seeking a Senior IT Service Management ( ITSM ) Specialist to join ourteam in Suffolk, VA. The… more
- Insight Global (Miami, FL)
- Job Description Job Description: The Process Manager, ITSM Change & Release Management is responsible for overseeing and enforcing ITIL-based change and release ... of change and release management. Leverage ServiceNow Change Management Workbench and other ITSM tools to optimize workflows. We are a company committed to creating… more
- Leidos (Boulder, CO)
- …Leidos is seeking an IT Service Management Engineer on the NOAA Cyber Security Center contract. This position will be part the Security Engineering and Operations ... (SE&O) team. SE&O is responsible for infrastructure and security tools for the NOAA Cyber Security Center as well as supporting 5 Trusted Internet Connection Access Provider (TICAP) sites. **Primary Responsibilities** + Support Service Management processes and… more
- Sierra Nevada Company, LLC (Lone Tree, CO)
- …team-oriented IT process expert? This is the opportunity for you! As a ITSM Process Manager, you will drive IT Service Management maturity at Sierra Nevada ... and COBIT frameworks. You will be the 'evangelist' for ITSM and process improvement within IT and beyond. You...You will be responsible for designing and implementing strategic ITSM process improvements based on an evolving ITSM… more
- Sierra Nevada Company, LLC (Lone Tree, CO)
- …team-oriented IT process expert? This is the opportunity for you! As a ITSM Process Manager, you will drive IT Service Management maturity at Sierra Nevada ... and COBIT frameworks. You will be the 'evangelist' for ITSM and process improvement within IT and beyond. You...You will be responsible for designing and implementing strategic ITSM process improvements based on an evolving ITSM… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …within the Information Technology Infrastructure Library (ITIL v3) framework. + Uses ITSM best practices frameworks to create, align, implement and improve multiple ... team to ensure efficiencies across the IT Service Management ( ITSM ) processes lifecycles. + Serves as escalation point for...) processes lifecycles. + Serves as escalation point for ITSM team and ensures efficient interaction of processes across… more
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