- Insight Global (Providence, RI)
- Job Description The Enterprise IT Service Management ( ITSM ) Analyst/Senior Analyst is responsible for the maintenance and daily activities as well as the Continual ... will help guide other sections within the organization to implement and manage ITSM processes and ensure ITIL best practices are followed. Essential Duties and… more
- BAE Systems (Vicksburg, MS)
- …IT solutions that enable our customers to achieve their missions. As a **Principal ITSM Analyst** , you'll play a critical role in providing exceptional IT support ... team that values innovation, teamwork, and customer satisfaction. As a Principal ITSM Analyst, you'll design, implement, and monitor services that align with… more
- CACI International (Forest Heights, MD)
- ITSM /CMMI Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... * * * **The Opportunity:** CACI is seeking an ITSM /CMMI Process Lead to drive the adoption and enhancement...drive the adoption and enhancement of IT Service Management ( ITSM ) processes across all various IT organizational units. The… more
- US Anesthesia Partners (Dallas, TX)
- …exceptional care. POSITION SUMMARY:The Application Support Analyst specializes in the Freshworks ITSM platform and plays a key role in maintaining, configuring, and ... business requirement analysis, and platform enhancements to ensure long-term ITSM efficiency. The Application Support Analyst will collaborate closely with… more
- Travelers Insurance Company (St. Paul, MN)
- …Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, emphasizing ... enhance production engineering practices by supporting Problem and Change Management and analyzing ITSM process data. In this role you will serve as the primary… more
- CUNY (New York, NY)
- Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... Senior Director of Systems Management Control, the Director of ITSM & ServiceNow serves as a senior leader within...responsible for directing the strategy, governance, and delivery of ITSM across CUNY. The Director oversees the adoption and… more
- Travelers Insurance Company (St. Paul, MN)
- …**Target Openings** 1 **What Is the Opportunity?** We are seeking an ITSM Process Practitioner with experience in Data Analytics, Incident, Problem, and Change ... practices by supporting Problem and Change Management and analyzing ITSM data. In this role you will drive the...role you will drive the adoption and integration of ITSM processes to achieve corporate goals. Curiosity and critical… more
- BAE Systems (Sterling, VA)
- …IT solutions that enable our customers to achieve their missions. As an ** ITSM ServiceNow Administrator** , you'll play a critical role in providing exceptional IT ... looking for a new challenge, we encourage you to apply. As an ITSM ServiceNow Administrator, you'll be responsible for proactively managing and monitoring ITSM… more
- AIG (Salida, CO)
- …and executive consumption. Job Purpose Provide support to IT Service Management ( ITSM ) and Operations processes and infrastructure platforms. This role helps the ... Roles and Responsibilities: Assist with implementation, and improvement of ITSM processes (eg, Incident, Change, Problem, and Service Request Management)… more
- BAE Systems (Washington, DC)
- …solutions that enable our customers to achieve their missions. As a **Principal ITSM System Administrator** , you'll play a critical role in providing exceptional IT ... for a new challenge, we encourage you to apply. As a Principal ITSM System Administrator, you'll be responsible for proactively managing and monitoring ITSM… more
- MUFG (Jersey City, NJ)
- …more details. **Job Summary:** We are seeking a well-rounded and motivated ServiceNow ITSM Developer to join our dynamic team. As a ServiceNow technical expert, you ... play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management… more
- CACI International (Oklahoma City, OK)
- ITSM Power BI Developer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... CACI has an excellent opportunity for an experienced, self-directed Enterprise ITSM PowerBI Developer. You are responsible for transforming complex ServiceNow and… more
- Bank of America (Richmond, VA)
- Senior ServiceNow ITSM Developer Pennington, New Jersey;Richmond, Virginia; Chandler, Arizona; Charlotte, North Carolina; Kennesaw, Georgia **To proceed with your ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Pennington/Senior-ServiceNow- ITSM -Developer\_25022166) **Job Description:** At Bank of America, we are… more
- Cintas (Mason, OH)
- …Team. As an Intern in you will have the opportunity to work with ITSM professionals to develop, implement, and integrate our ESM platform and ITIL methodologies ... company. Role: + Direct contributor with the implementation and integration of ITSM concepts and best practices across the organization, ensuring alignment with… more
- ICF (Reston, VA)
- …Analyst professional with strong expertise in the IT Service Management ( ITSM ) module, working knowledge of Asset Management, and foundational development skills. ... + Support troubleshooting, testing, validation, quality assurance, and enhancement of ITSM and Asset Management modules + Provide subject matter expertise on… more
- MetaOption, LLC (Sunnyvale, CA)
- Job Description: We are seeking a highly skilled ServiceNow ITSM Solutions Architect to maximize the value of our existing Moveworks conversational AI integration ... identifying gaps, driving process and platform improvements, and ensuring ServiceNow ITSM evolves into a future-ready platform that improves employee experience and… more
- Henry Ford Health System (Detroit, MI)
- DESCRIPTION: The IT Service Management ( ITSM ) Epic Change Management position is responsible for the management of one or more IT process(es). Provides complete ... + Oversees the day-to-day operation of one or more assigned ITSM process(es), including process adherence, reporting and escalating non-compliance. + Collaborates… more
- BAE Systems (Washington, DC)
- …IT solutions that enable our customers to achieve their missions. As a **Principal ITSM Incident Analyst** , you'll play a critical role in providing exceptional IT ... challenge, we encourage you to apply. As a Principal ITSM Incident Analyst, you'll be responsible for analyzing, resolving,...years in a senior or principal role focused on ITSM environments + 3 years of hands-on experience with… more
- Teleperformance USA (NE)
- …seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management), CRM (Customer Relationship Management), and ITOM (IT ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- Hackensack Meridian Health (Edison, NJ)
- …serve as a leader of positive change. The Information Technology Service Management ( ITSM ) Developer & Reporting Analyst will be responsible for application code and ... report design for the ITSM program across the Hackensack Meridian Health (HMH) network....maintenance, continual service improvement, and new capabilities on the ITSM platform (ServiceNow). This position will offer a remote… more
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