- COOLSOFT (Madison, WI)
- ITSM GCP Excellent Communication Skills Problem Solving Skills Architect (Jobs Requirement id 153868 Job title Architect Job location in Madison, WI Skills required ... ITIL Framework, Cherwell Test Plans, Change Management, ITSM GCP Excellent Communication Skills Open Date 13-Jun-2025 Close Date Job type Contract Duration 12 Months… more
- Lockheed Martin (PR)
- …responsible for designing, implementing, and maintaining the ServiceNow IT Service Management \( ITSM \) platform\. This role requires a deep understanding of ITSM ... maintenance of the platform\. \- Design, configure, and implement ServiceNow ITSM modules, including Incident, Problem, Change, Service Request Management, and… more
- Lockheed Martin (PR)
- …partnering with LM teams to onboard them to ServiceNow IT Service Management \( ITSM \) solutions\. This role requires a strong understanding of ITSM processes, ... \- Gather and document business requirements from stakeholders for ITSM process improvements and ServiceNow configuration \- Establish and...CoP for each of the major areas of the ITSM community such as Service Desk, NOC, Admins, Application… more
- Lockheed Martin (PR)
- …development, and maintenance of software solutions to support IT Service Management \( ITSM \) processes and procedures within the organization\. This role requires a ... technical background in software development, ServiceNow configuration and customization, and ITSM best practices\. \- Assist in the design, development, and testing… more
- Cisco (NJ)
- …has your back. **Role:** We are seeking a dynamic Principal IT Service Management ( ITSM ) Practice Lead to join the Cisco/Splunk IT organization. Along with your team ... members, you will be responsible for delivering the ITSM experience leveraging the ServiceNow platform at Splunk and...leveraging the ServiceNow platform at Splunk and Cisco. The ITSM Practice Lead will focus on maturing all … more
- BeOne Medicines (Emeryville, CA)
- …is seeking an experienced and strategic technical leader to serve as both the ITSM Lead and Architect, acting as the primary owner of our ServiceNow platform. This ... The ideal candidate will demonstrate strong leadership, a deep understanding of ITSM and ITIL best practices, and the ability to drive technology-enabled… more
- Honeywell (Morris Plains, NJ)
- …is also responsible for our manufacturing OT environments, site IT support & strategy and ITSM . This role will work out of our Morris Plains location on a hybrid ... that impact together. **RESPONSIBILITIES** + Develop, implement, document and maintain ITSM processes and policies in alignment with industry standards (eg, ITIL).… more
- Wells Fargo (Minneapolis, MN)
- …in Technology as part of Chief Technology Office supporting IT Service Management ( ITSM ) risk management. **In this role, you will:** + Lead walkthroughs and provide ... as needed for engagements related to the IT Service Management ( ITSM ) function, including front-line control evaluations and internal/external audits or assessments… more
- Marriott (Bethesda, MD)
- …Remotely?** Y **Position Type** Management **Job Summary** The Senior Manager of ITSM Data and Analytics is part of the Technology Experience Center chartered ... an enterprise-wide data centric continuous improvement model in partnership with other ITSM Practice Owners, Service Desk Leaders, SRE Leaders and various other… more
- PenFed Credit Union (San Antonio, TX)
- …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. The ... that they contribute to a stable production environment. The ITSM Analyst will ensure that incidents, problems and changes...regarding the proper use and ongoing development of the ITSM ticketing system. + Assist in developing incident and… more
- Southwest Power Pool (Little Rock, AR)
- …will all be considered during the hiring process. Supervisor, IT Service Management ( ITSM ) | Pay Range: $109,500.00 -$142,250.00 **Join Our Team as Supervisor, IT ... our team as the **Supervisor of IT Service Management ( ITSM )** . In this role, you'll lead a team...this role, you'll lead a team responsible for core ITSM functions - including Change Management, Incident & Problem… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …patients suffering from serious cardiopulmonary and respiratory conditions. Job Summary The ITSM Manager is responsible for the ownership and management of IT ... and its functions as well as the deployment and evangelization of ITSM and its related processes: Service Desk, Incident Management, Request Fulfillment, Problem… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …and configuration within the ServiceNow suite of capabilities with a focus on ITSM and SPM. The developer will work with technical and business stakeholders to ... code and documentation. KEY RESPONSIBILITIES: + Design, develop, test, and deploy ITSM and SPM applications and modules on the ServiceNow platform using best… more
- Veracity Consulting Group (Glen Allen, VA)
- Solution Architect - ITSM /HRSD/CSM/Creator Location: Richmond, VA; Atlanta, GA; Remote Veracity by RGP (TM) is a next-generation consulting firm that delivers ... on the ServiceNow platform including: + Architect Solution Design for ITSM /HRSD/CSM/Creator Product Suites + Directing workshops to review and size… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …**Job Description:** Seize your opportunity to make a personal impact as an ITSM Process Lead supporting USSTRATCOM. GDIT is your place to make meaningful ... career. At GDIT, people are our differentiator. As an ITSM Process Lead supporting USSTRATCOM in Offutt AFB, you...support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. **HOW** ** ITSM PROCESS LEAD** **W** **ILL MAKE AN IMPACT** +… more
- TEKsystems (Downers Grove, IL)
- TEKsystems has a client that is looking to centralize service delivery based on ITSM / ITIL Principles. In today's environment, operations are running but there is a ... Delivery maturation program, including the development and management of various ITSM and Service Delivery processes. * Cross-Team Collaboration: Partner and… more
- Capgemini (Warren, NJ)
- …a number of service management tools such as BMC's IT Service Management ( ITSM , Remedy); Time management skills to meet agreed targets; Experience of designing, ... Service Design; Prince 2 certified (desirable); ITIL Process design experience ITSM knowledge ITIL certification or training Six Sigma and/or Agile/Scrum Experience… more
- NTT America, Inc. (Plano, TX)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a ServiceNow - ITSM ITOM ITAM Technical Architect to join our team in Plano, Texas ... (US-TX), United States (US). ITSM Technical Architect ServiceNow Technical Architects bring their deep...years of hands on ServiceNow experience * 5+ years ITSM experience Preferred Qualifications: * ServiceNow Certified System Administrator… more
- Insight Global (Tampa, FL)
- …operational efficiency in line with ITIL principles and the organization's ITSM strategy. The position involves close collaboration with IT service management ... of 2 years of experience in a leadership role within ITSM and at least 5 years of total ITSM experience - Strong experience with ITIL frameworks (v3 or v4)… more
- AAA Cooper Transportation (Dothan, AL)
- …Reimbursement Program + Employee Assistance Program **Position Summary** The ITSM Administrator is responsible for the configuration, administration, and support ... changes, and ensuring optimal performance to meet the organization's needs. The ITSM Administrator will collaborate with IT teams and business stakeholders to… more
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