- Insight Global (Providence, RI)
- Job Description The Enterprise IT Service Management ( ITSM ) Analyst /Senior Analyst is responsible for the maintenance and daily activities as well as the ... and manage the overall end-to-end Change Management lifecycle. The IT Service Management Analyst will report to the Manager of IT Response Management and interact… more
- BAE Systems (Vicksburg, MS)
- …IT solutions that enable our customers to achieve their missions. As a **Principal ITSM Analyst ** , you'll play a critical role in providing exceptional IT ... that values innovation, teamwork, and customer satisfaction. As a Principal ITSM Analyst , you'll design, implement, and monitor services that align with… more
- BAE Systems (Washington, DC)
- …IT solutions that enable our customers to achieve their missions. As a **Principal ITSM Incident Analyst ** , you'll play a critical role in providing exceptional ... a new challenge, we encourage you to apply. As a Principal ITSM Incident Analyst , you'll be responsible for analyzing, resolving, and documenting incidents to… more
- BAE Systems (Vicksburg, MS)
- …may be available based on position level and/or job specifics. **Principal ITSM Incident Analyst ** **117932BR** EEO Career Site Equal Opportunity Employer. ... + Certified Information Systems Security Professional (CISSP) + GIAC Certified Intrusion Analyst (GCIA) + Splunk Certified Power User or Admin + Experience… more
- Hackensack Meridian Health (Edison, NJ)
- …serve as a leader of positive change. The Information Technology Service Management ( ITSM ) Developer & Reporting Analyst will be responsible for application code ... and report design for the ITSM program across the Hackensack Meridian Health (HMH) network....maintenance, continual service improvement, and new capabilities on the ITSM platform (ServiceNow). This position will offer a remote… more
- Alameda Health System (Oakland, CA)
- Senior Database & Business Intelligence Analyst - ServiceNow/ ITSM , Full Time, Hybrid + Oakland, CA + Information Systems + SYS IS Managed Software + Full Time - ... 2025 **Summary** **SUMMARY:** The Senior Database & Business Intelligence (BI) Analyst functions as a database reporting leader responsible for facilitating… more
- US Anesthesia Partners (Dallas, TX)
- …vision: Empowering people to advance exceptional care. POSITION SUMMARY:The Application Support Analyst specializes in the Freshworks ITSM platform and plays a ... configuration, business requirement analysis, and platform enhancements to ensure long-term ITSM efficiency. The Application Support Analyst will collaborate… more
- ICF (Reston, VA)
- …entrepreneurial, technology-driven department, seeking a motivated Senior ServiceNow Business Analyst to support the upcoming needs of our federal customers. ... This position will be working directly with stakeholders, serving in both Business Analyst and Project Lead roles, and must be able to communicate effectively via… more
- UHS (Binghamton, NY)
- Position OverviewThe ITSM Analyst provides specialized support in the development and continuous improvement of all IT service management platforms and ... surrounding processes. The ITSM Analyst is responsible for working with both internal and external IT customers to design, build and implement IT service… more
- CACI International (Chantilly, VA)
- …of Service Management workflows and ITSM processes Relevant experience as an ITSM Event Process Analyst in programs of similar scope, type, and complexity ... Event Management Practice Area Analyst Job Category: Information Technology Time Type: Full...Contributes to the planning, design, and implementation of ITIL ITSM Event processes Participates in the deployment and transformation… more
- Cardinal Health (Dover, DE)
- …to stakeholders **_Qualifications_** + 4-8 years of experience, preferred as a Business Analyst in ITSM environments. + Bachelor's degree in related field, or ... and physical vendors. We are seeking a highly skilled **Business Analyst ** with expertise in **ServiceNow Enterprise Architecture Workspace** and **Configuration… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- As a Cloud Operations Delivery Analyst focusing on ITSM process delivery, you will be responsible for ensuring seamless IT service management within a cloud ... environment. Your role will involve optimizing processes, ensuring compliance with ITSM standards, and improving service delivery to enhance operational efficiency… more
- Corning Incorporated (Charlotte, NC)
- …Master Certified + Experience working as a Business Analyst or Process Analyst , ideally with ITSM or enterprise platforms. + Experience in gathering ... ServiceNow Business Analyst **Date:** Nov 14, 2025 **Location:** Charlotte, NC,...including implementation, administration, or development and core capabilities including ITSM , ITOM, ITAM and SPM. + ServiceNow Certified System… more
- Georgia Systems Operations (Tucker, GA)
- …Annual Performance Bonus, PTO, and Volunteer Time Off The IT Controls and Processes Analyst is primarily responsible for the execution and management of ITIL and ... ITSM processes within Shared Services IT, such as incident...addition to process-focused responsibilities, the IT Controls and Processes Analyst supports the overall IT internal controls program by… more
- Valmont Industries, Inc. (Omaha, NE)
- …IT, PLM, Production Support, RPA, ITSM , TMS. For this role, the IT Business Analyst will primarily focus on ITSM . Others may be added as a need arises. ... This Position:** The main function of the IT Business Analyst position will be to optimize, standardize and leverage...to optimize, standardize and leverage the functionality of the ITSM Ticketing System platform and various Business Systems and… more
- Bank of America (Richmond, VA)
- ServiceNow Request Process Analyst Chandler, Arizona;Richmond, Virginia; Plano, Texas; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia **To proceed ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chandler/ServiceNow-Request-Process- Analyst \_25044098-1) **Job Description:** At Bank of America, we are… more
- Binghamton University (Binghamton, NY)
- …On: Tue Oct 21 2025 Job Description: Budget Title: Lead Programmer/ Analyst (SL-3) Salary: Commensurate with experience Binghamton University's Information Technology ... Department of Mathematics and Statistics and serve as their primary Technical Support Analyst . The Technical Support Analyst must be able to work independently… more
- Gentiva (Atlanta, GA)
- **Overview** The Asset and CMDB Analyst will be responsible for the strategic planning, implementation, and ongoing management of our IT Service Asset and ... investments, enhancing service stability, and supporting efficient IT Service Management ( ITSM ) processes. **Primary Functions:** The primary functions of the Asset… more
- Insight Global (Tampa, FL)
- Job Description We are seeking a skilled ServiceNow Business Analyst who possesses a balance of platform technical knowledge and business acumen, with expertise in ... Risk, and Compliance (GRC) and other product modules (SPM, ITSM , etc.). The successful candidate will play a crucial...- Bachelor's Degree * Demonstrated experience as a Business Analyst in ServiceNow or similar platforms. * Strong technical… more
- CACI International (Sterling, VA)
- Network Problem Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful candidate… more
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