- BAE Systems (Vicksburg, MS)
- …delivering innovative IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst ** , you'll play a critical role in ... include managing and maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst ** ,you will be responsible for managing and improving… more
- Georgia Systems Operations (Tucker, GA)
- …Bonus, PTO, and Volunteer Time Off This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical ... and development within the IBM Maximo platform. The ideal candidate will have expert level technical knowledge of the Maximo application while also possessing a… more
- HCA Healthcare (Nashville, TN)
- …benefits may vary by location._** We are seeking a Senior Imaging System Implementation Analyst for our team to ensure that we continue to provide all patients with ... to apply! **Job Summary and Qualifications** The Senior Imaging Systems Implementation Analyst will work closely with internal and external customers to plan,… more
- NANA Regional Corporation (Fort Benning, GA)
- Compass Point is looking for a Systems Analyst to join our team supporting USSOCOM at our Fort Benning, GA location. In this role, you will be a part of an ... enterprise IT Service Management ( ITSM ) process for USSOCOM locations across several networks and...project growth and success. + Functions as a technical expert across multiple project assignments. + May supervise others.… more
- Truist (Atlanta, GA)
- …America) **Please review the following job description:** The Technology Change Analyst is responsible for supporting Payments and Wholesale Technology by ... addition to managing the controls around the change policies and standards, the analyst will ensure transparency for integration and support to mitigate risk through… more
- Wounded Warrior Project (Jacksonville, FL)
- …for you. The Wounded Warrior Project (WWP) Senior Quality Assurance Testing Systems Analyst serves as a senior technical expert , ensuring the reliability and ... + Serve as a lead Quality Assurance Systems Testing Analyst for WWP application systems. + Translate business and...users and contribute to IT Applications Knowledge Library and ITSM system to enhance customer service and organizational knowledge… more
- Capgemini (Atlanta, GA)
- **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply Chain **Location:** **Chicago, ... Security, Risk, & Finance and Supply Chain Subject Matter Expert (SME) has expertise and knowledge in the domain,...just symptoms * Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit… more
- Boston University (Boston, MA)
- **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center** **Job Description** **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center** **Category** Charles River Campus ... service, platform or project teams as a subject matter expert . + Be an application administrator or backup for...a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management, image and… more
- Aegon Asset Management (Philadelphia, PA)
- …train a team accordingly. + Act as a change agent and subject matter expert in applications/specific area of knowledge; understand the request for change vs. what ... test plans, etc. May serve as the subject matter expert during tasks to ensure completeness and accuracy. +...or Waterfall) + Team lead experience + Experience with ITSM practices + Experience with Life insurance and annuity… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …application performance, and operational metrics. + Serve as a subject matter expert (SME) for Command Center operations, providing guidance on best practices, tool ... lifecycle processes, including triage, escalation, resolution, and documentation using ITSM platforms like ServiceNow + Dashboard Development: Experience creating… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …to obtain within 9 months of start):** ITIL(R) 4: IT Service Management ( ITSM ) Certification **Required Certification 2 (Must possess or be able to obtain within ... + Microsoft Teams Administrator Associate + Microsoft Certified Power BI Data Analyst Associate **Location:** **Offutt AFB, Sarpy County, Nebraska** **- $10,000 r**… more
- BAE Systems (Vicksburg, MS)
- …reliable, and scalable Voice over IP (VoIP) infrastructure. This role requires expert -level knowledge of VoIP protocols, hardware, and software, and involves leading ... cross-functional teams, and serving as a technical subject matter expert to support and enhance the enterprise's voice and...a related field (or equivalent experience) + Certified VOIP Analyst (CVA) or equivalent + 10 years of experience… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …changes align with USCENTCOM and CITS Program objectives. As a Solution Expert , you will ensure seamless integration of change initiatives through fostering ... organization through transformation, enhancing both resilience and growth. **HOW A SOLUTION EXPERT WILL MAKE AND IMPACT:** + CITS-level Agile Solutions Architect +… more
- Capgemini (Atlanta, GA)
- …infrequently to begin with **Job description:** Task details I ServiceNow Business Analyst (SME) - GRC/IRM/TPRM Job Description: A Governance, Risk, and Compliance ... (GRC) Integrated Risk Management (IRM) Subject Matter Expert (SME) has expertise and knowledge in the domain,...used to populate ServiceNow modules * Good understanding of ITSM Tooling / ServiceNow / GRC IRM * Strong… more
- BAE Systems (Sterling, VA)
- …experience in knowledge management, content curation, or technical writing within an ITSM environment + 3 years of hands-on experience with ServiceNow, including ... Applies and/or develops highly advanced concepts, techniques, and standards + Viewed as expert in the field + Often acts independently to uncover and resolve issues… more
- Fujitsu (Richardson, TX)
- …complex technical concepts in understandable business termsConsults with business analyst /project manager to develop appropriate technical solutions. + Document and ... Execute technical solutions in capacity as a ServiceNow lead, subject matter expert . + Coach and advise other Developers. **Qualifications** **Skills and Experience… more
- TEKsystems (Dallas, TX)
- Description MV Transportation is seeking a Service Desk Analyst to provide on-site support and remote assistance to end users for basic incident resolution and ... of approved software products and computer equipment. The Service Desk Analyst is responsible for collecting information through a customer conversation, accessing… more
- University of Miami (Miami, FL)
- …supersede existing standards set in place internally or by vendors utilizing expert knowledge crossing multiple clinical applications and operational areas. + Leads ... independent project lead or provides oversight for project manager and/or business analyst on assigned projects and recognize/ minimize business value lost during… more
- Clark Construction Group, LLC (Mclean, VA)
- …least-privilege access + Serve as the technical owner and Subject Matter Expert (SME) for Box and Google Workspace architecture, driving strategic platform ... in a dedicated Information Architect, Data Governance, or Senior Systems Analyst role focused on large-scale Enterprise Content Management (ECM) or Collaboration… more
- Citigroup (Irving, TX)
- …workflows, and system reliability. + Serve as a technology subject matter expert for internal and external stakeholders, contributing to technology domain roadmaps ... infrastructure updates)_** through a formalized change management process **_(eg, ITSM , ServiceNow)_** with proper documentation and approvals - **_Must Have_**… more