- Insight Global (Miami, FL)
- Job Description Job Description: The Process Manager , ITSM Incident & Problem Management is responsible for overseeing and enhancing incident and problem ... (KPIs) and service level agreements (SLAs) for incident and problem management. Analyze ITSM data and reports to identify trends, gaps, and opportunities for process… more
- Insight Global (Miami, FL)
- Job Description Job Description: The Process Manager , ITSM Change & Release Management is responsible for overseeing and enforcing ITIL-based change and release ... release management. Leverage ServiceNow Change Management Workbench and other ITSM tools to optimize workflows. We are a company...Change & Release Management Understand ServiceNow as a change manager assist in changes, needs to understand how to… more
- ManTech (Doral, FL)
- …IT environment and geographically dispersed enterprise, including OCONUS locations. + The ITSM Operations Manager shall monitor and report the operational status ... is seeking a motivated, career and customer-oriented **Service Delivery Manager ** to join our team in **Doral, FL** ....to and resolution of incidents; ensure compliance with all ITSM quality metrics and Service Level Agreements. + Make… more
- Sierra Nevada Company, LLC (Lone Tree, CO)
- …results-driven, team-oriented IT process expert? This is the opportunity for you! As a ITSM Process Manager , you will drive IT Service Management maturity at ... and COBIT frameworks. You will be the 'evangelist' for ITSM and process improvement within IT and beyond. You...You will be responsible for designing and implementing strategic ITSM process improvements based on an evolving ITSM… more
- Sierra Nevada Company, LLC (Lone Tree, CO)
- …results-driven, team-oriented IT process expert? This is the opportunity for you! As a ITSM Process Manager , you will drive IT Service Management maturity at ... and COBIT frameworks. You will be the 'evangelist' for ITSM and process improvement within IT and beyond. You...You will be responsible for designing and implementing strategic ITSM process improvements based on an evolving ITSM… more
- NuAxis Innovations (Washington, DC)
- …+ Service Desk-specific certifications such as HDI Support Center Manager or ITSM certifications. Personal Attributes **Customer-Focused Mindset:** ... **IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1**...7-10 years of progressive experience in IT Service Management ( ITSM ) roles, including Quality Assurance, Service Delivery, or IT… more
- HUB International (Chicago, IL)
- …are scalable, consistent, repeatable, and supportable. + In concert with the ITSM /Tooling manager monitor systems and application performance and system resource ... and integrating them at every stage of their life cycle. The Security Operations Manager will lead a team focused on all aspects of Security Operations including,… more
- SOS International LLC (Fort Huachuca, AZ)
- …an ITIL Senior SME in Fort Huachuca, AZ. The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process-based approach to all functional ... task managers, external organizations, and other internal technical areas for all ITSM process responsibilities. Essential Job Duties Responsible for all aspects of… more
- BAE Systems (Washington, DC)
- …operations and shall ensure end-to-end delivery of services based on Government-approved ITSM processes. The Operations Manager shall lead the analysis, ... Description** BAE Systems is looking for an experienced Operations Manager to beresponsible for the delivery of IT service...planning, and implementation of ITSM initiatives in support of United States Army Corps… more
- Amentum (Washington, DC)
- …, manages all cybersecurity operations and related processes based on Government-approved ITSM processes + The Cybersecurity Manager is tasked with overall ... Job Description Cybersecurity Manager Amentum is a leading provider of enduring support for the essential missions of the US government, its allied partners and… more
- Terumo Neuro (Aliso Viejo, CA)
- …Office Suite. **Desired Qualifications** 1. HP ALM management knowledge preferred. 2. ITSM , Solution Manager , and ChaRM experience preferred. 3. Relevant medical ... device industry experience is a plus. 4. Good analytical and problem-solving skills. 5. Willingness to learn new skills/techniques/processes. **External-Facing Title:** Specialist, SAP Finance & Taxation Management **Posting Country:** US - United States… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …ITIL 4 Specialist Drive Stakeholder Value; or ServiceNow Certified Implementation Specialist - ITSM ; or Certified Problem and Change Manager (CPCM) or HDI ... to make a personal impact as a **SCITLS Change/ASI Manager ** supporting USSTRATCOM. GDIT is your place to make...GFAC + Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first 9 months + **Desired… more
- GAF (Parsippany, NJ)
- …we protect what matters most. **Job Summary** As the ServiceNow Engineering Manager , you will be responsible for integrating industry-leading best practices into our ... ServiceNow platform, with a focus on supporting CMDB, ITSM , and ITOM. You will help maximize the value...our existing ServiceNow implementations and support enhancements to our ITSM processes that leverage ServiceNow. In this role, you… more
- Three Saints Bay (Washington, DC)
- **Warehouse / Operation Manager (4051)** Location **Washington, DC** Job Code **4051** \# of Openings **1** Apply Now ... Federal Government Contractor industry leader, is seeking a **Warehouse/Operation Manager ** with a **Secret Clearance** in **Washington, DC.** **Position Overview:**… more
- Leidos (Bethesda, MD)
- …where you can thrive, keep reading!** Leidos is seeking Systems Engineer/Project Manager to oversee the IT Operations & Maintenance (O&M) responsibilities of the ... review and assign customer incidents, requirements, and tasks within ServiceNow ITSM ticketing platform. + Manage work performance for subordinates, provide periodic… more
- Cognizant (Phoenix, AZ)
- Technical Service Manager (Hybrid) **About Us:** Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, ... at www.cognizant.com. **The Role: Fulltime with Cognizant** + **Role: Technical Service Manager ** + **Location: Phoenix, AZ (Hybrid, work from office 3 days a… more
- General Atomics (San Diego, CA)
- …Atomics is seeking a motivated individual to join our team as an IT Asset Manager The IT Asset Manager is responsible for the daily and long-term strategic ... strategies to optimize technology spend across the organization. The IT Asset Manager will also develop and implement procedures for tracking company IT assets… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …within the Information Technology Infrastructure Library (ITIL v3) framework. + Uses ITSM best practices frameworks to create, align, implement and improve multiple ... processes. Leads team to ensure efficiencies across the IT Service Management ( ITSM ) processes lifecycles. + Serves as escalation point for ITSM team and ensures… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …Seize your opportunity to make a personal impact as a **SCITLS Problem Manager ** supporting USSTRATCOM. GDIT is your place to make meaningful contributions to ... GDIT, people are our differentiator. As a **SCITLS Problem Manager ** supporting USSTRATCOM in Offutt AFB, you will help...CCNA + Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first 9 months + **Desired… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …your opportunity to make a personal impact as a **SCITLS Ops Knowledge Manager ** supporting USSTRATCOM. GDIT is your place to make meaningful contributions to ... people are our differentiator. As a **SCITLS Ops Knowledge Manager ** supporting USSTRATCOM in Offutt AFB, you will help...CCNA + Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first 9 months + **Desired… more
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