• Monster (Charlotte, NC)
    What you'll need to succeed as a Manager , Technology VMO at XPO At a minimum, you'll need: Bachelor's degree or equivalent related work or military experience 5 ... preferably in large, multi-state, multi-national IT departments Knowledge of ITSM (IT Service Management) operations or service management processes Experience… more
    Talent (09/19/25)
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  • Monster (South San Francisco, CA)
    Client Services Manager - $120-150k South San Francisco, CA (Onsite) Direct Hire Job ID 25-09785 Our client is looking for Client Services Manager . This is a ... in South San Francisco, CA (Onsite). The position of Client Services Manager oversees all aspects of service engagements, operational performance, service level… more
    Talent (09/17/25)
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  • Monster (Louisville, KY)
    Our client is seeking an IT Major Incident Manager for a contract opportunity. The primary purpose of the Major Incident Manager role is to ensure that impacting ... Acting as a point of contact for incoming incident escalations, the Incident Manager will be responsible for executing contact during an incident response scenario… more
    Talent (09/17/25)
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  • Monster (Charlotte, NC)
    …system architecture, and disaster recovery. Knowledge of IT Service Management ( ITSM ), ITIL Capacity Management best practices, and COBIT framework. Hands-on Splunk ... expertise, including proficiency with regular expressions. Proven experience creating complex, multi-tiered capacity models with failover strategies and thresholds. Solid experience with data analytics and capacity forecasting/modeling. Excellent communication… more
    Talent (09/17/25)
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  • Monster (Coppell, TX)
    Job Title: Techno-Functional Project Manager With ServiceNow Location: Coppell, TX Duration: 12+ Months Description: 10+ years of IT/HRIS project management ... and workforce regulations. Familiarity with broader ServiceNow platform capabilities ( ITSM , ITOM, etc.). Background in employee experience transformation and digital… more
    Talent (09/17/25)
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  • Monster (Dodge Center, MN)
    …The Lead Business Analyst role performs the duty of business relationship manager , liaison to the development/technical team, and functional users, gathers business ... ITIL IT Service management and experience defining, deploying and managing ITSM Processes. DT Systems Analyst experience in a multi-facility Manufacturing… more
    Talent (09/17/25)
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  • Monster (Pittsburgh, PA)
    …and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, ... HRSD, Employee Center Pro, Agent workspace Good understanding on other ITSM modules like Change, Incident, Problem, and Knowledge. Develop/Maintain integration… more
    Talent (09/17/25)
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  • Monster (Washington, DC)
    …software application support, enterprise infrastructure support, service desk, ITSM , deskside support, workstation engineering and maintenance, telecommunications ... from home. Primary Responsibilities. Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications, primarily… more
    Talent (09/11/25)
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  • ServiceNow ITSM Request Manager

    Emory Healthcare/Emory University (Atlanta, GA)
    ITSM team members. + Provide feedback on junior staff performance to ITSM manager . + Perform other responsibilities as assigned. **Preferred Qualifications:** ... Tennessee, Texas, Virginia and Wisconsin **Description** We are seeking a ServiceNow ITSM Request Manager for Emory Healthcare -- this role will serve as an… more
    Emory Healthcare/Emory University (06/27/25)
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  • Senior Product Manager , ITSM

    Warner Bros. Discovery (Atlanta, GA)
    …(3 days onsite) out of our Atlanta office. Your New Role **:** The **Senior Product Manager - ITSM (Broadcast Focus)** will play a pivotal role in the Enterprise ... Based in **Atlanta** , this role reports to the ** Manager of Product Management** and is part of a...This role will focus on optimizing IT Service Management ( ITSM ), Field Service Management (FSM), Customer Service Management (CSM),… more
    Warner Bros. Discovery (08/24/25)
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  • IT Service Manager ( ITSM )

    Robert Half Technology (St. Paul, MN)
    …operational changes. Requirements * Minimum of 5 years of experience as an IT Service Manager ( ITSM ). * Expertise in Freshdesk or similar ITSM platforms, ... technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic...up queues, automations, and reporting. * Strong knowledge of ITSM tools, and service desk management. * Demonstrated ability… more
    Robert Half Technology (08/20/25)
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  • ITSM Contract Program Manager

    Alaka'ina Foundation Family of Companies (Washington, DC)
    ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National Capital Region,… more
    Alaka'ina Foundation Family of Companies (08/21/25)
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  • Process Owner, Service Portfolio & Catalog…

    Norfolk Southern (Atlanta, GA)
    …the SVRO Workstream Leader for funding. * Coordinates ITSM projects with the ITSM program manager . * Submits joint project reports with the program ... Process Owner, Service Portfolio & Catalog Management (ITIL/ ITSM ) Apply now " **Date:** Sep 20, 2025...manager to the Steering Committee. * Reviews changes in… more
    Norfolk Southern (08/23/25)
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  • Process Manager , Infrastructure…

    Norfolk Southern (Atlanta, GA)
    Process Manager , Infrastructure and Platform Management (ITIL/ ITSM ) Apply now " **Date:** Sep 20, 2025 **Location:** Atlanta, GA, US, 30308 **Company:** Norfolk ... Technology **Experience Required** * 5+ years of experience in a Process Manager , ITSM , or ITIL practice position. * Experience with managed service providers… more
    Norfolk Southern (08/23/25)
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  • ITSM Software Asset Manager (Remote)

    Trinity Health (Livonia, MI)
    …the lifecycle Management of all Software IT assets/CI's contained within the ITSM eCMS and Software Asset Management databases. Responsible for Application Portfolio ... responsibilities including annual evaluations, hiring, coaching and mentoring. + Participates in ITSM Change Advisory Board (CAB) as needed. + Maintains a working… more
    Trinity Health (08/15/25)
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  • IT Operations Manager

    Zions Bancorporation (Midvale, UT)
    …over 150 years. Help us transform our workforce of the future, today. The ITSM Manager is responsible for overseeing the design, implementation, and continuous ... Zions Bancorporation is seeking an Information Technology Operations Manager with ITIL, ITSM , and strong operational leadership experience to join the IT Service… more
    Zions Bancorporation (08/02/25)
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  • ServiceNow Project Manager

    Insight Global (New York, NY)
    Job Description For 90/hr, this ServiceNow/ ITSM Project Manager will lead the daily execution of our financial client's multi-year ServiceNow migration ... in project management, with a strong track record managing enterprise-level ITSM or ServiceNow implementation projects - Experience leading ServiceNow/ ITSM more
    Insight Global (09/12/25)
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  • Quality Assurance Manager

    NuAxis Innovations (Washington, DC)
    …days) **Preferred:** + Service Desk-specific certifications such as HDI Support Center Manager or ITSM certifications. + Quality Assurance certifications such as ... **Quality Assurance Manager ** Location **Washington, DC** \# of openings **1**...5-7 years of progressive experience in IT Service Management ( ITSM ) roles, including Quality Assurance, Service Delivery, or IT… more
    NuAxis Innovations (09/20/25)
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  • Incident Manager - INTL India

    Insight Global (Plano, TX)
    …Skills and Requirements - 5+ years of experience as an incident manager - Strong ITSM experience (incident, change, and problem management) ... Job Description The Incident Manager plays a key role in maintaining the...in maintaining the overall health of IT Service Management ( ITSM ) processes by actively supporting change, problem, and incident… more
    Insight Global (09/19/25)
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  • Operations Supervisor

    NuAxis Innovations (Washington, DC)
    …+ Service Desk-specific certifications, such as **HDI Support Center Manager ** or ** ITSM certifications.** **Personal Attributes** + **Customer-Focused ... Operations** + 5-7 years of progressive experience in IT Service Management ( ITSM ) or IT Operations roles. + Demonstrated experience supervising enterprise IT Help… more
    NuAxis Innovations (09/20/25)
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