- Monster (Charlotte, NC)
- …and supply chain management Proven track record of ability to drive and implement process improvements About the Manager , Technology VMO job Pay, benefits and ... What you'll need to succeed as a Manager , Technology VMO at XPO At a minimum,...preferably in large, multi-state, multi-national IT departments Knowledge of ITSM (IT Service Management) operations or service management processes… more
- Monster (Louisville, KY)
- Our client is seeking an IT Major Incident Manager for a contract opportunity. The primary purpose of the Major Incident Manager role is to ensure that impacting ... Acting as a point of contact for incoming incident escalations, the Incident Manager will be responsible for executing contact during an incident response scenario… more
- Monster (Coppell, TX)
- Job Title: Techno-Functional Project Manager With ServiceNow Location: Coppell, TX Duration: 12+ Months Description: 10+ years of IT/HRIS project management ... 7 years managing ServiceNow HRSD implementations, including ESS. Strong HR process expertise in employee self-service, HR case/knowledge management, and lifecycle… more
- Monster (Dodge Center, MN)
- …The Lead Business Analyst role performs the duty of business relationship manager , liaison to the development/technical team, and functional users, gathers business ... of the business to track and manage business requirements. Lead the process for identifying and gathering appropriate business requirements to create the necessary… more
- Norfolk Southern (Atlanta, GA)
- Process Manager , Infrastructure and Platform Management (ITIL/ ITSM ) Apply now " **Date:** Sep 20, 2025 **Location:** Atlanta, GA, US, 30308 **Company:** ... in Information Technology **Experience Required** * 5+ years of experience in a Process Manager , ITSM , or ITIL practice position. * Experience with managed… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …for complex process and catalog challenges. + Develop and disseminate ITSM process documentation, and review and revise existing documentation. + Acts ... role will serve as an individual contributor managing the ITSM Request Management process according to ITIL...members. + Provide feedback on junior staff performance to ITSM manager . + Perform other responsibilities as… more
- Norfolk Southern (Atlanta, GA)
- …policy & process changes using release management. **Policies** * Approves Portfolio level ITSM process policies. * Submits ITSM process policies to ... for review and recommendation and submits recommendations for global ITSM process polices to the Process...expected process operations. * Provides feedback on process manager and process champion… more
- Warner Bros. Discovery (Atlanta, GA)
- …(3 days onsite) out of our Atlanta office. Your New Role **:** The **Senior Product Manager - ITSM (Broadcast Focus)** will play a pivotal role in the Enterprise ... Based in **Atlanta** , this role reports to the ** Manager of Product Management** and is part of a...This role will focus on optimizing IT Service Management ( ITSM ), Field Service Management (FSM), Customer Service Management (CSM),… more
- Robert Half Technology (St. Paul, MN)
- …operational changes. Requirements * Minimum of 5 years of experience as an IT Service Manager ( ITSM ). * Expertise in Freshdesk or similar ITSM platforms, ... technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic...up queues, automations, and reporting. * Strong knowledge of ITSM tools, and service desk management. * Demonstrated ability… more
- Trinity Health (Livonia, MI)
- …the lifecycle Management of all Software IT assets/CI's contained within the ITSM eCMS and Software Asset Management databases. Responsible for Application Portfolio ... responsibilities including annual evaluations, hiring, coaching and mentoring. + Participates in ITSM Change Advisory Board (CAB) as needed. + Maintains a working… more
- Bank of America (Pennington, NJ)
- Senior ServiceNow ITSM Developer Pennington, New Jersey;Richmond, Virginia; Chandler, Arizona; Charlotte, North Carolina; Kennesaw, Georgia **To proceed with your ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Pennington/Senior-ServiceNow- ITSM -Developer\_25022166) **Job Description:** At Bank of America, we are… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National Capital Region,… more
- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident, Problem, and Change & Release Management to join our team! **You Are:** + Seasoned ... ITSM professional dedicated to maintaining seamless technology operations and...resolution, and implementing effective change management practices + Dynamic Manager of Major Incident, Problem, and Change & Release… more
- Carnival Cruise Line (Seattle, WA)
- …in its IT Service Delivery Manager . Is this you? **Responsibilities** + ** ITSM Standards & Process Optimization:** Enforce ITSM standards across request, ... guests to savor the journey. We're looking for an experienced IT Service Delivery Manager to fill this role. You'll be responsible for leading and optimizing the… more
- ServiceNow, Inc. (Santa Clara, CA)
- …better for everyone. This is a unique opportunity to serve as a highest tier ITSM product expert and lead our strategic customers on the path of adopting our newest ... value from our products. As a member of the ITSM Product Excellence team, you will work directly with...up sleeves and resolve technical issues while also understand process nuances and KPIs that are critical for customer's… more
- Georgia Systems Operations (Tucker, GA)
- …management, change management, asset management, and software license management. Serve as a process manager (eg, change manager , incident manager , ... managers on a day-to-day basis, serving as a change manager , incident manager , or asset manager...meet the Corporation's goals and objectives. Job Duties: + Process Management: Execute and oversee ITIL and ITSM… more
- Warner Bros. Discovery (Atlanta, GA)
- …enterprise service strategies and platform capabilities. The role demands deep experience in ITSM process design, strong governance acumen, and a passion for ... to end users. + Collaborate with the Request Catalog Manager to ensure process alignment with the...collaborating closely with IT operations teams, business units, and process owners across ITSM . + Partner with… more
- General Atomics (San Diego, CA)
- …Atomics is seeking a motivated individual to join our team as an IT Asset Manager The IT Asset Manager is responsible for the daily and long-term strategic ... strategies to optimize technology spend across the organization. The IT Asset Manager will also develop and implement procedures for tracking company IT assets… more
- Zions Bancorporation (Midvale, UT)
- …over 150 years. Help us transform our workforce of the future, today. The ITSM Manager is responsible for overseeing the design, implementation, and continuous ... Zions Bancorporation is seeking an Information Technology Operations Manager with ITIL, ITSM , and strong operational leadership experience to join the IT Service… more
- Three Saints Bay (Washington, DC)
- …+ Assist the Government to track warehouse assets. + Receive, review, update, and process ITSM work orders, currently BMC Remedy, and attach a signed bill ... **Warehouse / Operation Manager (4051)** Location **Washington, DC** Job Code **4051**...of lading or receipt to the ITSM work orders for vendor payment. + Review daily… more
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