- Red River (Lexington, MA)
- …you seek to make those around you successful. **We are seeking a seasoned** **Program Manager - ITSM ** **to lead the delivery of managed services for a ... is a dynamic leader with deep expertise in IT Service Management ( ITSM ), ITIL best practices, and hands-on experience with ServiceNow.** **Key Responsibilities** 1.… more
- Red River (San Diego, CA)
- Red River is seeking a Technical Project Manager to oversee a portfolio of customer IT initiatives that span multiple technical and operational teams. This role will ... are understood, and delivery aligns with division priorities. The Technical Project Manager will directly manage all assigned projects and may also monitor and… more
- Red River (Chantilly, VA)
- …seek to make those around you successful. The **Client Success Operations Manager ** is a client-facing governance role within the Managed Services division, ... Desk Leadership** , who oversees technical operations, and the **Service Delivery Manager (SDM)** , who manages service performance. The Operations Manager … more
- NuAxis Innovations (Washington, DC)
- **Help Desk Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... our team NOW! We are currently seeking a talented and motivated Help Desk Manager to join our team supporting WMATA. **Position Summary** The Help Desk Manager… more
- Fannie Mae (Reston, VA)
- …end-user services and collaboration technologies. *THE IMPACT YOU WILL MAKE* The Senior Manager of Corporate Governance - Digital Workplace role will offer you the ... in Microsoft 365 governance, end-user computing, IT service management ( ITSM ), and digital collaboration platforms. * Experience implementing risk-based governance… more
- Banc of California (Beverly Hills, CA)
- …directives. + Performs hardware asset audit tasks as directed by IT Support Manager and IT Asset Management team. + Contributes to special projects and tasks ... network console, or other related computer components to accurately input and process information and resolve problems within given authority. + Maintains basic… more
- Red River (Doral, FL)
- …of networking, VPNs, and enterprise security?practices. + Experience with ITSM tools?(ServiceNow, Jira, etc.) and remote troubleshooting tools. **Preferred ... prioritizing VIP needs. + Coordinate with the Service Delivery Manager , vendors and internal teams?for escalations and advanced troubleshooting. **Security… more
- Terumo Medical Corporation (Somerset, NJ)
- …SAP S/4HANA. + Design and implement GRC Access Control. + Assist project manager in security governance projects and manage daily security tasks. + Collaborating ... perspective in different SAP systems. + Work with other Process Team(s) in development and execution of the cutover...& Continuous Improvement + Adhere to the company's procedure ( ITSM , CHARM, etc.) for user management and role management.… more
- Stony Brook University (Stony Brook, NY)
- …all details pertaining to the issue or request and enter into the ITSM Ticket system to ensure timely and efficient Information Technology collaboration. + Provide ... procedures and documentation to activate new mobile devices and cellphones. + Process weekly, monthly or on demand mainframe and ancillary systems operational jobs,… more
- Olympus Corporation of the Americas (Westborough, MA)
- …management in a global context. + Understanding of IT Service Management ( ITSM ) principles and practices. + Experience with customer relationship management (CRM) ... persons with disabilities are provided reasonable accommodations for the hiring process . If reasonable accommodation is needed, please contact ###@olympus.com. If… more
- CUNY (New York, NY)
- Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... change management during transformation efforts. + Leads a team of ITSM and ServiceNow professionals, including administrators, developers, process owners,… more
- Travelers Insurance Company (St. Paul, MN)
- …**Target Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, ... practices by supporting Problem and Change Management and analyzing ITSM process data. In this role you...policies and procedures. Results are reviewed with next level manager for clarification and direction before proceeding. **Planning and… more
- Insight Global (Providence, RI)
- …to employee onboarding, annual training and system training. - Creates and updates ITSM process documentation, including and not limited to user guides, policy ... analysis, adherence tracking, and automated reporting. Reports findings to Manager of ITSM & Business Applications for...facilitating Change Advisory Board (CAB) meetings. - Experience creating ITSM process documentation and process … more
- ADM (Erlanger, KY)
- **102062BR** **Job Title:** Senior Manager ITSM - Applications - Erlanger, KY **Department/Function:** Information Technology **Job Description:** **Senior ... Manager ITSM - Applications - Erlanger, KY**...ability to work with others, to lead and influence process and organizational change and improvements + Excellent written… more
- Henry Ford Health System (Detroit, MI)
- …batch jobs. + Oversees the day-to-day operation of one or more assigned ITSM process (es), including process adherence, reporting and escalating ... process improvement initiative. + Acts as the ITSM process expert. Provides process ...Experience in one or more Service Management and/or Business Process Management roles, such as Change/Incident/Problem Manager … more
- Bank of America (Richmond, VA)
- Senior ServiceNow ITSM Developer Pennington, New Jersey;Richmond, Virginia; Chandler, Arizona; Charlotte, North Carolina; Kennesaw, Georgia **To proceed with your ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Pennington/Senior-ServiceNow- ITSM -Developer\_25022166) **Job Description:** At Bank of America, we are… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National Capital Region,… more
- Georgia Systems Operations (Tucker, GA)
- …management, change management, asset management, and software license management. Serve as a process manager (eg, change manager , incident manager , ... managers on a day-to-day basis, serving as a change manager , incident manager , or asset manager...meet the Corporation's goals and objectives. Job Duties: + Process Management: Execute and oversee ITIL and ITSM… more
- St. Luke's Health System (Boise, ID)
- **Overview** St. Luke's Health System is seeking an IHT Process Manager to join our Enterprise Service Management (ESM) team. The IHT Process Manager is ... effectively designed, implemented, and maintained to support organizational goals. The IHT Process Manager collaborates with stakeholders, develops process … more
- St. Luke's Health System (Boise, ID)
- **Overview** St. Luke's Health System is seeking a Senior IHT Process Manager to join our Enterprise Service Management (ESM) team with the ServiceNow Platform. ... The Senior IHT Process Manager is responsible for the strategic...of multiple Enterprise Service Management (ESM), IT Service Management ( ITSM ) processes based on the Information Technology Infrastructure Library… more
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