- Travelers Insurance Company (Hartford, CT)
- …chapter for identified improvement opportunities. + **ServiceNow Expertise** : Act as the Subject Matter Expert ( SME ) for ServiceNow, providing ... Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise...feedback. + Puts success of team above self. + Expert ability to work in a highly matrix environment.… more
- DriveTime (Tempe, AZ)
- …teams to identify automation opportunities and enforce best practices. + Act as a subject matter expert and escalation point for tooling-related issues. + ... proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. **That's Nice, But What's… more
- MetLife (New York, NY)
- …24/7 Servicing DevOps agile team. Must align with Agile methodology, understand the ITSM process , operations data, and real-time visibility requirements, and how ... analysis and provides root cause updates to management. * Provides SME knowledge in enterprise-wide projects or initiatives. Exhibits an automation-first mindset.… more
- GovCIO (Alexandria, VA)
- **Overview** GovCIO is currently hiring foran **Analytics Engineer** **(ServiceNow) SME ** to support a program with the US Coast Guard. This hybrid position is based ... VA and requires strong expertise in ServiceNow Performance Analytics and ITSM data integration to deliver actionable insights and operational intelligence.… more
- GovCIO (Washington, DC)
- …as well as a service portal + Provide additional support based on subject matter expertise **Qualifications** Bachelor's with 12+ years (or commensurate ... **Overview** GovCIO is currently hiring a **ServiceNow Administrator/Developer SME ** to support our USSS Network Operations and Security Center (NOSC) proposal. This… more
- Capgemini (Tampa, FL)
- Network Monitoring SME Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported ... to network events and potential security threats using best ITSM practices and net-dev-ops culture. Collaboration, Reporting & Communication:...the time of this posting. This range may be subject to change as permitted by law. The actual… more
- GovCIO (Helena, MT)
- **Overview** GovCIO is currently hiring a ** SME ** **IT Asset Specialist** (ServiceNow) to support our US Coast Guard program. This position will be located within ... United States and will be a fully remote position. **Responsibilities** The SME IT Asset Specialist will be responsible for maintaining asset records, supporting… more
- Capgemini (Dallas, TX)
- Principal ServiceNow Business Analyst SME HRSD Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, ... more inclusive world. **Job Description** Our Princiapl ServiceNow Business Analyst (BA) SME HRSD plays a critical role in bridging business needs with technical… more
- Arena Technical Resources, LLC (Bellevue, NE)
- Solutions Architect - SME Location: Bellevue, NE, US Job ID: ATR 17685 Job Description Job Title: Solutions Architect - SME Job Location: Bellevue, Nebraska (On ... in a variety of system domains and analyze requirement, process , system, and/or capability - Must be capable of...and reports - Ability to ObtainITIL 4 Foundation - ITSM Certificationwithin the first 9 months Education: - Bachelor… more
- Leidos (Washington, DC)
- **Description** **General program information and/or position overview.** Leidos is hiring a SME Oracle APEX Developer on the ESA V program. ESA V is an IT ... including software application support, enterprise infrastructure support, service desk, ITSM , deskside support, workstation engineering and maintenance, telecommunications and… more
- Citigroup (Irving, TX)
- …maintenance practices, operational workflows, and system reliability. + Serve as a technology subject matter expert for internal and external stakeholders, ... **_(eg, code deployments, infrastructure updates)_** through a formalized change management process **_(eg, ITSM , ServiceNow)_** with proper documentation and… more
- Gilead Sciences, Inc. (Foster City, CA)
- …Management etc.) + Agile/Scrum knowledge and leadership skills **Knowledge and Skills Required:** + Subject matter expert on AWS, MS Azure Public Cloud ... as it relates to Public Cloud Application Architecture + Subject matter expert in AWS...Develop and publish infrastructure and Application architecture designs + ITSM subject matter expertise to… more
- Applied Materials (Santa Clara, CA)
- …of data, access control, and system configurations. + **Client Engagement:** Act as a subject matter expert , providing advice and recommendations to clients ... Lead the design and implementation of end-to-end ServiceNow solutions, including ITSM , ITOM, ITBM, ITAM, HRSD, and other ServiceNow applications. + **Strategic… more
- Michaels (Carpenter, IA)
- …inbound/outbound data flows via FBDI, ADFDI, or web services. + Act as the Tier 2 subject matter expert ( SME ) for Oracle Cloud Financials/EPM. Mentor ... and lead both the business and technical release management process . In addition, you will help identify, analyze, and...+ Proficiency in using JIRA, ServiceNow, or a similar ITSM platform for incident and change management. + SQL… more
- GovCIO (Washington, DC)
- …SCCM, AppDynamics). + Serve as a subject matter expert ( SME ) for the ServiceNow platform, including ITSM , ITOM, CMDB, Discovery, and custom app ... a transformer? **What You Can Expect** **Interview & Hiring Process ** If you are selected to move forward through...If you are selected to move forward through the process , here's what you can expect: + During the… more
- Leidos (Centennial, CO)
- …and status changes to ensure compliance with NIST security controls. + Act as a subject matter expert during OIG federal security audits, producing required ... Public Trust security clearance prior to start date. This process could take up to 4 months.** **About the...compliance with NIST security controls. + Act as a subject matter expert during OIG… more
- Insight Global (Irvine, CA)
- …and stakeholders in solving business process and/or technical problems. * Strong Subject Matter Expert ( SME ) experience in implementing ServiceNow ... CSDM standards. 10. Support the engagements efforts for ITOM-specific process definition, re-engineering, improvement and gap analysis of current/future-state… more
- Leidos (Norfolk, VA)
- …for Incident Management responsibilities among the Transport Operations team. + Network Subject Matter Expert for operations providing Tier-III support ... the United States Navy by providing VPN, WAN, DMZ, Firewall, and Cisco Network Engineering Subject Matter Expertise ( SME ) for the largest Intranet in the… more
- Crane Aerospace & Electronics (Burbank, CA)
- …of critical identity and access management issues + Subject matter expert of specific identity and access management process and / or technology covered ... a Tier I / II escalation resource and a subject matter expert on a...update of identity and access management approval workflows in ITSM + Responsible for planning and implementation of identity… more
- ARAMARK (Philadelphia, PA)
- …issues, ensuring timely resolution of incidents + Serve as a LOB Service and technology subject matter expert ( SME ), providing guidance and addressing ... and internal relationships and escalate performance issues as needed ** Process Improvement & Innovation** + Develop tools, processes, and...technology operations and the Region Tech Leads **Escalation and Subject Matter Exeprtise** + Act as an… more