- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT… more
- Robert Half Technology (Jacksonville, FL)
- …TCP/IP) + Support hardware, printers, peripherals, and mobile devices + Mentor and guide junior Help Desk analysts + Assist with onboarding/offboarding and ... Description We are seeking a Senior Help Desk Analyst to provide advanced...security teams. If you enjoy solving challenging problems, supporting junior analysts, and improving IT service delivery, this role… more
- Waystar (Louisville, KY)
- …feedback to improve internal documentation and workflows. Mentorship & Leadership + Mentor junior Help Desk technicians and assist with onboarding and ... technician who serves as a technical leader within the Help Desk team. This role focuses on...role focuses on handling complex end-user support requests, mentoring junior technicians, and ensuring high-quality service delivery. While not… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help ... of Naval Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the … more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician III (Hybrid) Job Category: Information Technology Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position ... net required to achieve that purpose. Job Summary The Help Desk Technician III plays a critical...best practices. Provides training, recommends process improvements, and mentors junior level staff. (5%) Conducts audits by analyzing results… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier II) to join our team in Aberdeen Proving Ground, ... + DoD Secret Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for mission-critical… more
- Insight Global (San Leandro, CA)
- …lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- CAE USA INC (Orlando, FL)
- …to read the room of junior technicians and fill gaps. + Ability to help in limiting over taxing of the helpdesk workflows. + Possess the ability to apply ... environment. The candidate will assist their fellow employees by overseeing a service desk ticketing system to appropriately resolve software problems and to help… more
- General Dynamics Information Technology (Beale AFB, CA)
- …Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network ... most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in...Monitoring/ Help Desk Support Subtasks** The contractor shall **:** + Conduct… more
- Daisy Brand (Casa Grande, AZ)
- …technologies + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act as ... This Role Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch end… more
- SHI (Somerset, NJ)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees ... in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level...initiatives as assigned by management. + Mentor and assist junior analysts and new team members, sharing knowledge and… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR High School Diploma ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations:...IT process improvement. + Train and provide guidance to junior personnel as needed. + Maintain efficiency and performance… more
- LinkedIn (New York, NY)
- …opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, ... by the business needs of the team. The Deal Desk team are the strategic advisors to LinkedIn's Field...cross-functional leaders + Models our cultural values to more junior members of the team + Serves as a… more
- TEKsystems (New Haven, CT)
- …support experience. Resumes will not be considered if there is no prior phone support/ help desk experience in a technical environment. $20-22/hr. The client is ... a week in New Haven, CT. This is a junior level service desk role requiring 6...18, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- University of Pennsylvania (Philadelphia, PA)
- …to call home for work and play. Posted Job Title Racquet Sports Front Desk Staff Job Profile Title Temporary Employee - Non-Exempt Job Description Summary This ... - Respond to inquiries about memberships, private lessons, clinics, programs, junior clinics, and summer camp. - Process payments accurately and efficiently.… more
- Robert Half Technology (Nashville, TN)
- …Solutions Expert) are a plus. + Ability to mentor and support junior team members effectively. + Exceptional problem-solving skills and adaptability. Technology ... Doesn't Change the World, People Do.(R) Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement… more
- Compass Group, North America (Charlotte, NC)
- …Special projects as assigned **Qualifications:** + Pursuing Bachelor's, as a rising Junior or Senior, in accounting or similar undergraduate program with a **minimum ... GPA of 3.0** + Proficient in MS Office skills (Excel, Word, Access) **Requirements:** + Demonstrate awareness, understanding and skills vital to work in a diverse environment + Excellent communication skills, both oral and written + Proficiency regarding time… more
- Chenega Corporation (St. Louis, MO)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 38312 **Summary** ** Junior Helpdesk Specialist** **St. Louis, MO** Are you...of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in… more
- TEKsystems (Dallas, TX)
- …Hazard safety, confined space entry, LOTO, hazardous materials, hand tool safe use, etc. Skills help desk support Top Skills Details help desk support ... Act as an escalation point for advanced or difficult help requests. * Build rapport with service desk customers. * Escalate problems (when required) to the Team… more
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