- Insight Global (Covington, LA)
- Job Description A large distribution company is seeking a Remote Help Desk Team Lead to join their growing IT division. In this role you will join a dynamic team ... within the company, growing outside of IT only support. The team currently has 11 Help Desk Support Agents, but this will be doubling in size (at a minimum) in… more
- NuAxis Innovations (Reston, VA)
- …requests, providing timely and effective resolution to technical issues. + Mentor and coach junior help desk staff, providing guidance, training, and support ... ** Help Desk Support Service Specialist -...non-technical users. + Proven leadership abilities, with experience mentoring junior staff and leading small teams. + Exceptional customer… more
- ManTech (Glen Burnie, MD)
- …network related problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ... ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team in the **Herndon, VA**… more
- ManTech (Herndon, VA)
- …network related problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst** to join our team in the… more
- Boston Architectural College (Boston, MA)
- DESCRIPTION HELP DESK TECH I - Junior Tech POSITION SUMMARY: The Boston Architectural College (BAC) is committed to providing all our students an integrated ... in all its forms, while striving to create an equitable global community. The Help Desk Tech I position is an essential member of the Tech Resources Help… more
- Deloitte (Colorado Springs, CO)
- …help requests from end users. + Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions ... our team of more than 15,000 professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.… more
- Applied Research Associates, Inc. (Eglin AFB, FL)
- …be ready to learn. ** Junior Network Administrator Competency Areas:** + Help Desk + Basic computer skills + Trouble-shooting PC/network problems Experience ... join our Emerald Coast Division, located in Niceville, Florida, as a Junior Network Administrator. ARA is an employee-owned company offering a comprehensive benefit… more
- ManTech (Washington, DC)
- …and network related problems, questions, and use. May provide training and guidance to more junior help desk personnel. + Responsible for the performance of ... a relatively significant program or multiple smaller programs in accordance with contract requirements and company policies, procedures and guidelines. + Responsible for SLAs on the contract + Oversees the technology development and/or application, marketing,… more
- Capgemini (Shelton, CT)
- …- 2 years' work experience in Technical Call Center, IT (International Technology) Help Desk , or equivalent technical support roles. **Life at Capgemini:** ... onboarding process. **Job:** _Programmer/Analyst_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Junior Service Desk Analyst_ **Location:** _CT-Shelton_ **Requisition ID:**… more
- Interactive Process Technology (Huntsville, AL)
- …(DISA) DoD Mobility Unclassified Capability (DMUC) policies, procedures, and guidance + Provide help desk support for users Requirements: + Bachelor's degree in ... Junior Service Desk Specialist Redstone Arsenal/Huntsville, AL IPTA's Technology Solutions Team is passionate about providing our customers with technical… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier I Specialist -...requests and incidents that have been escalated by the junior level analysts. + Demonstrate sound customer service and ... DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington,… more
- Alliance Defending Freedom (Lansdowne, VA)
- …to view our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for ... a highly skilled Senior Help Desk Specialist to join us in...individual serves as an advanced support specialist who assists junior -level support personnel when needed and investigates more complex… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support I** to join our team in the **DMV ... Identifies and proposes potential improvements to procedures + This junior role serves as the primary point of contact...senior personnel + Collaborate and share work with other Help Desk Support Is. **Basic Qualifications:** +… more
- Daisy Brand (Wooster, OH)
- Help Desk Analyst Job Details Job...specialists Description Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. ... + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act as onsite support… more
- Chenega Corporation (St. Louis, MO)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 31035 **Summary** ** Junior Helpdesk Specialist** **St. Louis, MO** Chenega Agile...of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in… more
- ManTech (Arlington, VA)
- …in Arlington, VA.** **Responsib** **ilities** **include, but are not limited to:** + ** Help Desk Support:** + Provide first-line technical support to our ... advancement. ManTech DTCD is seeking a sharp and motivated Junior Business Analyst to join our growing team. In...+ The opportunity to gain valuable experience in both help desk support and software quality assurance… more
- Chenega Corporation (St. Louis, MO)
- Junior Helpdesk Specialist- MO Saint Louis, MO Join...received; or route user support calls to appropriate IT Help Desk + Attempt First Call Resolution ... Network Chenega Agile Real-Time Solutions (CARS) C-CARS-24-011 Company Job Title: Junior Helpdesk Specialist Clearance: TS/SCI Location: St. Louis, MO FLSA Status:… more
- Leidos (Washington, DC)
- …several federal customers. The program provides a range of IT services, including help desk , asset management, desk side support, Windows workstation ... **Description** Leidos is hiring a ** Junior Asset Manager** to support the ESA V...access with the Department of Justice **This is a junior level position, the salary range is $55K to… more
- Chenega Corporation (Springfield, VA)
- Junior Workflow Monitor - VA Springfield, VA Join our Talent Network Chenega Agile Real-Time Solutions (CARS) C-CARS-24-021 Company Job Title: Junior Workflow ... a timely manner + Provide technical assistance and telephonic support for Service Desk to Intel Customers. + Maintains documentation of problems and meets Service… more
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