- Children's Mercy Kansas City (Kansas City, MO)
- …alternative paths to a solution. As a subject matter expert for Service Desk processes, Lead Analyst anticipates, and helps drive needed changes. The ... children beyond the walls of our hospital. Overview The Service Operations Lead Analyst leads... Analyst leads daily operations of the Service Desk Team and is an internal… more
- State of Massachusetts (Chelsea, MA)
- …is seeking to hire a* Service ** Desk ** Analyst *to join the*End**User**Support**Team*. The Service Desk Analyst is the first point of contact for the ... Office of Technology Services and Security (EOTSS)* is the lead enterprise technology organization for the Commonwealth of Massachusetts....User Support Contact Center. The primary role of the Service Desk Analyst is to… more
- The Greentree Group (Beavercreek, OH)
- Financial Systems Support Analyst (Help Desk Lead ) + Are you a tech enthusiast who loves solving complex problems? + Do you have a keen eye for detail and ... challenges, we want to hear from you! ABOUT THE OPPORTUNITY As a Financial Systems Support Analyst (Help Desk Lead ), you will have the opportunity to work… more
- Binghamton University (Binghamton, NY)
- …Professional Posted On: Mon Apr 28 2025 Job Description: Budget Title: Lead Programmer/ Analyst (SL-3) Salary: Commensurate with experience Binghamton University ... Information Technology Services is looking for a Help Desk Support Analyst to join our Client...and monitor all referred calls to ensure the best service level possible is provided to the University community.… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- Insight Global (Lancaster, PA)
- Job Description Insight Global is looking for a Service Desk Analyst level III for a large agriculture client in the Lancaster PA area. The candidate will ... provide lead support for all service requests reported to the IT service desk . Responsibilities include initial assessment, triage, research, and… more
- Link Solutions Inc (Frederick, MD)
- …CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- ManpowerGroup (Farmington Hills, MI)
- …certification. + Achieve Freshworks certification within 1 year of start date. The Senior Analyst IT Service Desk is responsible for overseeing and improving ... to ensure they meet business needs and operate efficiently. This role will lead IT service management activities across Information Technology. Responsible for … more
- Aspira Connect (Dallas, TX)
- System Support Analyst - Help Desk Aspira | Call Center Operations About Aspira For forty years, Aspira has been the market-leading software and services ... guide everything we do. The Ideal Candidate The System Support Analyst oversees the intake, analysis, troubleshooting, and resolution of hardware, network,… more
- NCR VOYIX (Atlanta, GA)
- …while ensuring competitive positioning. Approval & Compliance Management + Lead bid/quote/proposal opportunities through the bid review process, ensuring proper ... approvals. + Coordinate with Finance, Legal, Product Management, Professional Services, and Service Architects to capture costs and mitigate risks. + Ensure deals… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- ADP (Maitland, FL)
- **ADP is hiring a Deal Desk Team Lead within our Commercial Operations Center of Excellence (CoE)** This is a hybrid role based out of our Maitland, FL office. ... sales and implementation) to ensure smooth and successful hand-off of customer to Service organization. + Provide prompt, accurate, and friendly customer service … more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills:… more
- William C Brown Inc (Bowie, MD)
- …Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...Work with customers to collect information about problems and lead customers through diagnostic procedures to determine the source… more
- SUNY Delhi (Delhi, NY)
- …Delhi, NY Category: Staff Posted On: Fri Apr 25 2025 Job Description: The Lead Programmer/ Analyst is a vital member of SUNY Delhi's Computer Information Systems ... to the campus to assist achieve its goals. The Lead Programmer/ Analyst will be responsible for all...new and existing users. + Respond directly to Help Desk requests for service . + Integration support… more
- Citigroup (Irving, TX)
- …degree (in computer science) or Master degree preferred. **Process Automation Services - Engineering Lead Analyst ** As a bank with a brain and a soul, Citi ... enable growth and progress together. **Process Automation Services' Engineering Lead Analyst ** The Process Automation Services Engineering...weekend coverage in support of our clients and other service desk projects. This role will be… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Analyst Lead Job Location: Portsmouth, Virginia Job Responsibilities Trace Systems is looking to our growing Enterprise Services ... Group. As the IT Analyst Lead , you will be part of...equipment, etc.). Knowledge to operate software applications which support service desk operations (eg caller ticket documentation… more
- Broadridge Financial Solutions (Newark, NJ)
- …along the way, come join the Broadridge team. Broadridge is currently seeking a Lead Programmer/ Analyst . This role is a thrilling opportunity to join our ... you can contribute to our rapidly growing team. The Lead Programmer/ Analyst p rovide Level II support...experienced team members. + Conducts an in-depth analysis of Service Requests raised by internal/external clients to determine the… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Civil Service , Department of Title Business System Analyst Trainee 1/2 or Business System Analyst 1 Occupational Category Other ... Civil Service employees with one year of permanent, contingent permanent, or 55 B/C service as a/an Business System Analyst 1, if less than one year, you… more
- MyFlorida (Tallahassee, FL)
- SENIOR CONSUMER SERVICE ANALYST - 41000067 Date: Apr 23, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify ... Office of the Attorney General Working Title: SENIOR CONSUMER SERVICE ANALYST - 41000067 Pay Plan: Career...at a time, either sitting or standing at a desk , using wireless telephone headset, and a double monitor… more
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