- Binghamton University (Binghamton, NY)
- …Professional Posted On: Mon Apr 28 2025 Job Description: Budget Title: Lead Programmer/ Analyst (SL-3) Salary: Commensurate with experience Binghamton University ... Information Technology Services is looking for a Help Desk Support Analyst to join our Client...and monitor all referred calls to ensure the best service level possible is provided to the University community.… more
- Boulder Community Hospital (Boulder, CO)
- Service Desk Support Analyst Boulder...* Respond to, troubleshoot, and resolve (or escalate to Service Desk Lead ) all customer inquiries ... per week *Range includes evening differential. Boulder Community Health is seeking a Service Desk Support Analyst to provide technical support to Service … more
- CAI (Oklahoma City, OK)
- …Number** R5490 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- Intuit (Tucson, AZ)
- **Overview** The IT Service Desk Analyst will provide first and second tier technical support to internal employees. The candidate will require an aptitude ... a "high-touch" level of support to the employee community. Service Desk staff work in a dynamic,...Familiarity with wired and Wi-Fi Networking **How you will lead ** * Troubleshoot software, hardware and connectivity issues remotely.*… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- Link Solutions Inc (Frederick, MD)
- …CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- Aspira Connect (Dallas, TX)
- System Support Analyst - Help Desk Aspira | Call Center Operations About Aspira For forty years, Aspira has been the market-leading software and services ... guide everything we do. The Ideal Candidate The System Support Analyst oversees the intake, analysis, troubleshooting, and resolution of hardware, network,… more
- Papa John's International (Louisville, KY)
- **Job Summary** The Field Systems (FS) Help Desk Analyst supports users concerning any type of problem, issue, or questions that arise with the office systems ... about problems and lead users through the procedures. + Maintain customer service levels. + Manage open incidents and follow them to resolution. + Handle all… more
- NCR VOYIX (Atlanta, GA)
- …while ensuring competitive positioning. Approval & Compliance Management + Lead bid/quote/proposal opportunities through the bid review process, ensuring proper ... approvals. + Coordinate with Finance, Legal, Product Management, Professional Services, and Service Architects to capture costs and mitigate risks. + Ensure deals… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- ADP (Maitland, FL)
- **ADP is hiring a Deal Desk Team Lead / Supervisor - Retirement Services within our Commercial Operations Center of Excellence (CoE)** This is a hybrid role ... sales and implementation) to ensure smooth and successful hand-off of customer to Service organization. + Provide prompt, accurate, and friendly customer service … more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills:… more
- William C Brown Inc (Bowie, MD)
- …Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...Work with customers to collect information about problems and lead customers through diagnostic procedures to determine the source… more
- TECO Energy (Ybor City, FL)
- …Plan and more! **Nearest Major Market:** Tampa **Job Segment:** Sustainability, Business Analyst , Service Desk , Computer Science, Database, Energy, ... of these locations. TITLE: IT Asset & Vendor Management Analyst , Service Now and VMO Focus, Progression... Center, CMDB, Express Metrix, IT Asset Management Tools, Service Desk .) (30%) 2. Validates, prepares and… more
- Insight Global (Cadillac, MI)
- Job Description The Technical Service Lead is an IT Support professional with the technical capability to Resolve and assist in resolving IT related issues in ... plus via email, phone and remote access. This Technical Service Lead role within the IT Services...wider Privilege Account access capability and permissions than a Service Analyst and therefore has additional and… more
- Citigroup (Irving, TX)
- …degree (in computer science) or Master degree preferred. **Process Automation Services - Engineering Lead Analyst ** As a bank with a brain and a soul, Citi ... enable growth and progress together. **Process Automation Services' Engineering Lead Analyst ** The Process Automation Services Engineering...weekend coverage in support of our clients and other service desk projects. This role will be… more
- TECO Energy (Tampa, FL)
- …of desktop/laptop problems and application interface issues following the guidelines for IT Service Desk . A. Complete password resets for remote and in-house ... L Wilson** Recruiter: **Mark E Koener** TITLE: Desktop Support Analyst Progression PERFORMANCE COACH: Lead Desktop ...projects that enhance the quality or efficiency of the Service Desk and/or in the support of… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Analyst Lead Job Location: Portsmouth, Virginia Job Responsibilities Trace Systems is looking to our growing Enterprise Services ... Group. As the IT Analyst Lead , you will be part of...equipment, etc.). Knowledge to operate software applications which support service desk operations (eg caller ticket documentation… more
- Cognizant (Spokane, WA)
- …management efforts to reduce downtime and keep operations running smoothly. . Managed Service Desk and ServiceNow usage to ensure fast, effective tech support. ... About the role As a Lead IT Support Analyst you will...have to be considered . Expertise in Incident Management, Service Desk operations, and the ServiceNow platform… more
- JPMorgan Chase (Tampa, FL)
- …of study plus 7 years of experience in the job offered or as FX Lead Analyst , Business Analyst , Scrum/Product Owner, or related occupation. Skills Required: ... Testing; Design New Screens; Report Layout creation; Smoke and Functional Testing; CA Service Desk tool; Functional testing; Service management tool; Use… more
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