- Bering Straits Native Corporation (Aberdeen, MD)
- …of Bering Straits Native Corporation is currently seeking a qualified entry level Help Desk Specialist - Journeyman for a contract at Aberdeen Proving Grounds ... received from Remedy tickets escalated by the Tier 1 Service Desk .Create Remedy tickets for incidents and...(SOP).Answer phone calls when directed by the Tier 2 Lead Manager during peak hours and when call volumes… more
- EY (Washington, DC)
- …minimal supervision, provides after-hours service for escalated issues from the Service Desk , Team Lead or wavespace stakeholder Maintain a ... disruptive forces and new digital challenges. The EY wavespace (TM) AV/Technology Support Specialist will act as a dedicated on-site support wavespace specialist … more
- Hired by Matrix (Research Triangle Park, NC)
- …to enhance organizations' team capacities for over three decades. As a full- service search firm, we partner with companies across industries, including Financial ... If so, our client is hiring a Contract Training and Education Specialist .What You'll Do: Responsible for providing training and process support for Accelerator… more
- Creative Financial Staffing (Bethel, CT)
- Microsoft Dynamics 365 Specialist (Hybrid) Onsite Do you love energy technology and want to make a real impact? We're looking for a passionate and forward-thinking ... to understand their challenges and opportunities. By leveraging Dynamics 365/AX, you'll lead the way in developing and maintaining customized solutions that deliver… more
- American Honda Motor Co Inc (Raymond, OH)
- …summarize & communicate customer priorities to promote design strategy improvements.* Lead PDCA initiatives for assigned area(s)* Support long-term strategy and ... Honda thru communication & external facing events.Project leadership & support.* Lead internal VOC projects as assigned. Support higher level Organizational projects… more
- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier I-II ... modify, and repair computer hardware and software. **How the Mobility/ Service Desk Specialist will make...extensively researching the issue again. + Notify the team lead of all VIP requests for support that require… more
- Mercy University (Dobbs Ferry, NY)
- Service Desk Specialist Print...Desk Manager. + Participate in project teams or lead project teams as assigned. + Participate in training ... (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply Service Desk Specialist Salary $20.33 - $32.52 Hourly Location Tarrytown, NY Job… more
- General Dynamics Information Technology (North Liberty, NC)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI ... required** Transform technology into opportunity as a **Help Desk Support Service Specialist -...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Janus Henderson Investors (Denver, CO)
- …Global support for all JHI employees (US, EMEA, APAC) + Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex issues ... / problems + Escalation point and liaison between Global Service Desk and Tier 3 support teams...root cause analysis on raised problem tickets + Take lead in ticket trending analysis and creating Knowledge base… more
- General Dynamics Information Technology (Arlington, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a **Help Desk Specialist ,** you will help ensure today...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a **Help Desk Specialist ** **,** you will help ensure...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? We have been awarded the Navy Service… more
- Deloitte (Seattle, WA)
- …+ Microsoft PowerPoint + Leadership + Customer Service + Communications Planning + Service Levels + Service Desk #LI-AC7 Travel : Ability to travel ... retooled program operations and industry-driven solutions. Work you'll doExperienced Service /Help Desk Manager on State Based Health...Manager on State Based Health Benefit Exchange who has lead ITIL processes to handle tickets logged by state… more
- CACI International (VA)
- Help Desk Specialist Job Category: Information Technology...+ Support end-user applications and work with a multi-tier service desk as well as work with ... manner. + Communicate issues and resolutions with your team lead /manager. **You Will Bring These Qualifications:** + Must be... or related technical experience + Experience using a service desk ticketing system. + Experience providing… more
- CACI International (Winchester, VA)
- Help Desk Specialist /System Tester Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... * * CACI is seeking to add a Help Desk Specialist /System Tester to our operations and...on customer needs while in coordination with the Technical Lead , developers, and testers + Developing test plans and… more
- Bank of America (New York, NY)
- Market Linked Sales Desk Specialist New York, New York **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives ... solutions, particularly Market-Linked Investments (structured notes), via our internal sales desk in New York. This role requires communicating with Financial… more
- AutoNation, Inc. (Irving, TX)
- …and in a timely manner Research items using Fortis, CDK, Bank of America, Service Desk and MS Office Provide resolution information and statuses on all ... WPM Proven skills in high stressful environment What's my next possible position? Support Desk Training Lead or other SSC department positions AutoNation is an… more
- TEKsystems (Madison, WI)
- Description: TEKsystems is actively looking to hire an experienced Help Desk Specialist in the Madison area for one of our enterprise clients! This position is ... responsible for growing and operating the Information Technology Service Management (ITSM) program. This position serves as an...of IT concepts, practices, and technologies. This position may lead and direct the work of others. This position… more
- AutoNation, Inc. (Irving, TX)
- AutoNation Business Operations Support Position Summary: The CFS Cancellation Phone Desk Associate handles all phone calls and incoming from customers, dealerships ... processes, explaining process and timelines and providing an excellent customer service experience through all communications. Who would I interact with? Interacts… more
- Fusion Technology LLC (Washington, DC)
- Lead Help Desk Business Analyst Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the ... completed. + Documents and tracks customer incidents and requests via Service Now ticketing management system, updating troubleshooting and resolution efforts, and… more
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