- USAA (Colorado Springs, CO)
- …of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and ... relationship with and auditing of 3rd party supplier WFM team , documentation and communication of WFM processes. The incumbent...variance. Responsible for Executive level summaries and insights on contact center performance and both short and… more
- Helen Ross McNabb Center (Morristown, TN)
- …choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Hamblen CSU Team Leader today! The Hamblen CSU ... Hamblen CSU Team Leader Help Others, Make a Difference, Save a Life . Do you want to make a difference in people's lives every day? Or help people navigate the… more
- Ochsner Health System (Gretna, LA)
- …our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ### (select option 1) or ... today! This job, as a part of a multidisciplinary team , assumes responsibility for the operation of the heart...as an allied health professional. Certifications Required - Basic Life Support (BLS) through the American Heart Association (AHA).… more
- Sovah Health - Martinsville (Martinsville, VA)
- …we offer are a home health & hospice agency, advanced wound healing center , cardiac rehabilitation center , two cardiac catheterization labs, and medical & ... your first day to your next career milestone-your experience matters. More about our team At SOVAH Health - Martinsville, we are driven by a profound commitment to… more
- Sunrun (Victorville, CA)
- …interacts with energy, and we're building a company and brand that puts power at the center of life . And we're doing it by designing a dynamic culture where ... independently and as a member of the Performance O&M team . This position will interact closely with the customers,...the hiring process or to perform this role, please contact us at ###@sunrun.com . Sunrun is proud to… more
- DXC Technology (Plano, TX)
- …transformation. **Essential Job Functions:** + Oversees the day-to-day operations of the contact center operations Workforce Management team supporting ... and special projects/analysis- both internal and client facing + Lead and support contact center technology launches and upgrades representing the business with… more
- MD Anderson Cancer Center (Houston, TX)
- *Make a Life -Changing Impact as a Treatment Nurse Navigator* *At the Ben Love/El Paso Corporation Melanoma and Skin Center , you'll be the guiding force for ... patients battling skin cancer. As part of MD Anderson's world-class team , you'll help coordinate care, educate patients, and support them through advanced treatments… more
- Mass Markets (Mesilla, NM)
- …a globally expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public ... for the attendance, performance, and process adherence of a team of 15-25 contact tracing representatives. This...to report to work at one of our physical contact center locations. To be considered for… more
- MD Anderson Cancer Center (Houston, TX)
- MD Anderson's Endocrine Center is one of the nation's few comprehensive programs dedicated entirely to diagnosis and treatment of both benign and malignant endocrine ... Nurse Navigator works closely with Service Line physicians, care team and across the organization in all specialty areas...after first appointment to establish a consistent point of contact for the patient throughout the treatment phase of… more
- Mass Markets (Killeen, TX)
- …globally expanding, industry-leading organization. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents...available to help protect you during unexpected challenges. + Life Insurance:Access life insurance options to safeguard… more
- GE Appliances, a Haier company (Louisville, KY)
- …contact resolution (FCR), and CSAT. **Remote Workforce Enablement (10%):** + Manage the contact center Digital Technology team , consisting of an IT leader ... company, we come together to make "good things, for life ." As the fastest-growing appliance company in the US,...to meet the ongoing daily DT needs of a contact center organization. + This team… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... communication skills, we need your help in managing call center customer service agents. While your team ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …Aspirus Health in Wausau, WI is seeking a TEAM LEAD REGISTERED NURSE to join our Contact Center team ! The Team Lead - RN utilizes the nursing process ... testing. An acceptable CPR training program is the Basic Life Support (BLS) Health Care Provider course from the...learn more. Position TEAM LEAD REGISTERED NURSE - NURSING CONTACT CENTER Location Req ID… more
- Mass Markets (Killeen, TX)
- …vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service ... or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy....the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for… more
- Abbott (Alameda, CA)
- …motivated, customer-focused **Senior Contact Center Engineer** to join our growing Contact Center Services team . In this role, you will support ... helps people live more fully at all stages of life . Our portfolio of life -changing technologies spans...the implementation of the Five9 cloud-based contact center platform. You'll collaborate with team members,… more
- Access Dubuque (Dubuque, IA)
- …senior leadership team . The Director will oversee a fully remote contact center workforce, managing geographically dispersed agents across inbound, outbound, ... Director of Contact Center Operations **Colony Brands, Inc.**...**fully remote Home Agent Department** , overseeing a distributed team of customer service professionals across inbound, outbound, and… more
- HCA Healthcare (Nashville, TN)
- …a part of our team . **Job Summary and Qualifications** The Manager of Contact Center Technology serves as the technical resource manager for CSO Contact ... organization that invests in you as a Manager IT Contact Center ? At Parallon, you come first....to $300 million in programs to support our incredible team members over the course of three years. **Benefits**… more
- Nuveen Investments (Frisco, TX)
- …Level** 7PL **Required Skills:** + 3+yrs of work experience + 2+yrs of Contact Center or Customer Service experience + Experience coaching and developing ... contact center or customer service teams. +...application please use one of the below options to contact our accessibility support team : Phone: ###… more
- Mass Markets (Wichita, KS)
- …a passion for sales and a drive to exceed targets? We're looking for a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact ... guidelines to ensure quality and consistency + Collaborate with team members to share insights and improve strategies CANDIDATE...equivalent + 1-2 years of sales experience in a contact center or telesales environment + Fluent… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced...you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic… more
