- Herbalife (Los Angeles, CA)
- … Loyalty will lead efforts to design, implement, and improve the company's customer loyalty program to drive customer engagement, retention, and ... Program Development: Build and own the Herbalife customer loyalty program , ensuring alignment...rewards. * Customer Experience Optimization: Collaborate with customer service , marketing, product, and operations teams… more
- Crate & Barrel (Northbrook, IL)
- …professional with an inclusive mindset to join our team as a Senior Financial Analyst, Customer Loyalty The Senior Financial Analyst, Customer Loyalty ... crucial role in driving growth and profitability across multiple program areas, including credit card, loyalty and...day in the life as a Senior Financial Analyst, Customer Loyalty + Develops complex financial models… more
- Choice Hotels (North Bethesda, MD)
- …is a key leader of the Marketing and Communications team who specializes in our loyalty program and Customer Data Platform (CDP) technology. This role ... marketing strategies using platform insights to segment and target loyalty program members across their lifecycle. +...touchpoints (email, web, phone and on-property) to contribute to program growth. + Ensures a strong customer /guest… more
- Papa John's International (Atlanta, GA)
- … marketing initiatives including: the oversight an evolution of the Papa Rewards loyalty program , CRM, email marketing, customer lifecycle marketing, SMS, ... strategy, segmentation and all aspects of the Papa Rewards loyalty program . The role will work with...impact of strategies/offers on transactions, ticket, restaurant profit and customer loyalty . + Prepare and present proposals… more
- Jacksons (Meridian, ID)
- … loyalty , frequency, and lifetime value. Some of what you'll do as the Loyalty and CRM Specialist: Loyalty Program Management + Develop, launch, and ... loyalty offers and marketing automation campaigns to deepen customer engagement and drive incremental sales. This role is...a related field + 1-3 years of experience in loyalty program management, CRM, or marketing automation-ideally… more
- Carnival Cruise Line (Miami, FL)
- …messaging. Monitors and analyzes campaign effectiveness. + Develops and executes loyalty program promotions to boost engagement and retention. Collaborates ... The Loyalty & Co-brand Marketing and Communications Program...to agencies. + Collaborates with cross-functional teams (marketing, analytics, customer service , IT) to ensure alignment and… more
- Walgreens (Deerfield, IL)
- …operational activities that impact important components / processes of the specified Customer Loyalty & Insights work function, and may include responsibilities ... that impact important components / processes of the specified Customer Loyalty & Insights work function, and...meet objectives. + Developing tactical plans. + Preparing related program budgets. + Participating in development of programs that… more
- Alaska Airlines (Seatac, WA)
- …loyalty initiatives. + Work closely with marketing, sales, and customer service teams to ensure alignment of loyalty programs with overall business ... Stay updated on industry trends and best practices in customer loyalty and recognition to keep our...medical, dental and vision benefits + Generous 401k match program + Quarterly and annual bonus plans + Generous… more
- Cracker Barrel (Lebanon, TN)
- …for Service Center IT tickets from Stores. + Project manage Loyalty program marketing materials including in-store updates and Associate Training refreshes ... any photoshoots/imagery repository and feedback/approvals from key stakeholders. + Manage Loyalty program database including adding new internal users and… more
- Choice Hotels (North Bethesda, MD)
- …new opportunity as our Transformation Strategy Manager for Choice Privileges, our award-winning Loyalty Program . The position is in the Loyalty Strategy ... Work across Choice to identify opportunities to improve the customer and franchisee experience with Choice Privileges + Identify...with disciplines across Choice to learn their business, how Loyalty and the Choice Privileges program supports… more
- Choice Hotels (North Bethesda, MD)
- …and analysis to understand customer engagement with Choice and Choice's loyalty program : Redemption of Points, participation in promotions, etc. . Explore ... Manager of Customer and Loyalty Analytics Who are...block away from the North Bethesda Metro station, with service on the Red Line and the MARC Brunswick… more
- Target (Minneapolis, MN)
- …experience. Are you ready to excel in the fast-changing retail environment? Are you a customer service enthusiast who is curious about the guest and can see the ... continued growth of Target Circle. Target Circle is the Loyalty program that is focused on delivering...of your product through discovery, and work to collect customer feedback and other relevant data points that explain… more
- Insight Global (Alpharetta, GA)
- …. Skills and Requirements - 5+ years of experience in loyalty program management, account management, or digital marketing, preferably ... across internal teams and with external partners. - Experience in loyalty marketing, player engagement, or customer experience management. Plusses:… more
- Chewy (Plantation, FL)
- …loyalty marketing . Previous experience in a CX environment, especially eCommerce Why Chewy Customer Service ? It's not just about us. It is also about what ... Opportunity: Chewy is seeking a highly creative and innovative Program Manager for its "WOW" team, responsible for supporting...you get. That's why in Chewy Customer Service , you are empowered to become… more
- Marriott (Bethesda, MD)
- …from customer research, data analytics, market research, hospitality industry knowledge and customer loyalty expertise. The role must act as a champion - ... sources (eg, research, analytics, industry knowledge) to formulate recommendations around new loyalty products and features of Elite program + Lead end-to-end… more
- REI (Seattle, WA)
- …tools for execution to teams including Integrated Marketing, Digital, Retail, Sales & Customer Service , and others to ensure all customer -facing touchpoints ... excellent written and oral communication skills. Qualifications + 7+ years in a membership or loyalty program strategy or design role + 3 + years' experience in… more
- Omni Hotels (Chicago, IL)
- …highly preferred + Intermediate Microsoft office experience highly preferred + Excellent customer service skills + Must have strong communication, presentation, ... Chicago. We are known for our quality and exceptional service . We only hire only the best to ensure...match. Job Description This role will champion the hotel's loyalty ambassador program for our loyal select… more
- Percepta (Houston, TX)
- … satisfaction tools to resolve customer concerns and to ensure customer loyalty . The Customer Service Case Manager may receive general inquiry calls, ... across each market we support. As a **Bilingual Spanish Customer Service Case Manager** working onsite in...updates and timelines as these lead to a poor customer experience and diminished brand loyalty **What… more
- Hologic (San Diego, CA)
- …ensuring the delivery of exceptional service experiences and building long-term customer loyalty . + Drive organizational capability building, focusing on ... and field service leadership to build a customer QBR (Quarterly Business Review) program . The...to activities that enhance SURECARE brand awareness, generate new service revenue, and improve customer loyalty… more
- Amazon (New York, NY)
- … programming and personalized service * Design and implement effective customer loyalty strategies across both businesses, including Amazon Prime * Partner ... strategies across Shopbop and Zappos. This role will oversee customer loyalty programs, personal shopping services, and...with and influence Product, Marketing, Tech, and Customer Service teams on new engagement features… more
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