- Insight Global (Brentwood, TN)
- Job Description The Major Incident Management Analyst (Level 2) will serve as a high-touch, client-facing IT professional. This role is dedicated to ... teams to troubleshoot application problems. This individual is also involved with Major Incident Management and will participate in a "on call" rotation.… more
- Oracle (Dover, DE)
- …a knack for turning challenges into opportunities for growth? Join us as Lead Project Manager- Major Incident Management for Oracle Health and make a tangible ... Project Manager- Major Incident Oversight, you will guide major incident management processes for Oracle Health's Cerner Millennium environment.… more
- Warner Bros. Discovery (Atlanta, GA)
- …monitor usage, compliance, and performance of the incident management and major incident management processes. + Identify and lead initiatives to ... of ITIL practices, particularly incident management and major incident management , and demonstrated experience applying them in large-scale… more
- Caris Life Sciences (Irving, TX)
- …goals. + Manage the operational effectiveness of incident , change, and major incident management , coordinating triage, response, communications and rapid ... at scale as part of the Disaster Recovery Program Management . You'll lead the major incident program (24x7), facilitate recovery objectives (RTO/RPO)… more
- SHI (Somerset, NJ)
- …and accessible incident logs that support transparency and future analysis. + ** Major Incident Management :** Lead and coordinate resolution efforts for ... the end-to-end management of IT incidents, with a focus on Major Incident response, documentation, and post- incident governance. This role ensures timely… more
- Burlington (Edgewater Park, NJ)
- …business-critical systems during high-impact outages. This role leads the end-to-end Major Incident Management (MIM) process-from detection through ... **Process Governance & Continuous Improvement** + Maintain and evolve the Major Incident Management process in alignment with ITIL best practices.… more
- Justworks (New York, NY)
- …+ Minimum of 10 years of professional, hands-on experience with crisis or major incident management , leading cross-functional and third-party response ... Resilience program, defining its core components (eg, BIA, BCP, Incident & Crisis Management ) and refining governing...Real-Time Crisis Response: Act as the crisis leader during major incidents by activating the Crisis Management … more
- American Airlines (Phoenix, AZ)
- …the efficiency and effectiveness of IT Service Management (ITSM) processes, including major incident management + Generate reports and KPIs to monitor ... across IT teams and business partners + Onboard new applications/customers to Incident Management and gather business requirements for process/tool improvements… more
- HTC Global Services Inc (Brooklyn, NY)
- …between shifts, ensuring all team members are informed about upcoming and priority tasks. Major Incident Management Responsibilities: + Act as the primary ... the primary point of contact for all stakeholders during major incident bridges. + Take ownership of...and document events. + Continuously review and refine the incident management process for maximum efficiency. +… more
- General Dynamics Information Technology (Bossier City, LA)
- …with Incident Management Team + Must be willing to lead major incident management process, supports Agency leadership during the activation of ... major /escalated incidents + Develop, author, and deliver process improvements...Carry out triage on security events, coordinate incidents with Incident Management Team, IT operations, network engineering,… more
- Bayer (Creve Coeur, MO)
- …and supporting business opportunities for value creation. As a member of the global Major Incident Management Squad, your focus is on the restoration ... follow-up on CAPA agreed + Further develop the maturity of the Major Incident Management process through retrospectives, KPI analysis and improvement… more
- Cognizant (Charlotte, NC)
- …and monitoring. + Provide guidance to improve stability, performance, and scalability. ** Major Incident Management ** + Lead high‑severity incident ... technical understanding of datacenters and enterprise infrastructure services. + Experience driving major incident management with strong communication and… more
- MUFG (Jersey City, NJ)
- …Operations Center (GSOC) to ensure timely and effective resolution of reported cases. ** Major Responsibilities** + Incident Management & Coordination + ... and arrange closures in alignment with Crisis and Critical Incident Management protocols + Team Leadership &...Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties… more
- CVS Health (Boston, MA)
- …toil and enable self-healing capabilities across thousands of locations + Lead major incident management , ensuring rapid detection, root-cause analysis, ... + Experience leading performance reviews, career development planning, and team capacity management + Mastery of incident management , observability,… more
- Quality Technology Services, LLC (Ashburn, VA)
- …Facilities Support Engineer I (FSE)** will be primarily responsible for all facilities' major incident management , monitoring a dashboard for EMPS/BMS ... integrity. Other duties and responsibilities will be assigned by management as needed. The Operations Service Center is a...may be assigned.** + Able to run, coordinate a Major Incident bridge, create an incident… more
- Eliassen Group (Westlake, TX)
- …technical problem solver with a strong background in production support to join a ** Major Incident Management ** team. This hybrid role blends incident ... stability and operational improvements + Support a centralized monitoring and incident management function covering applications, distributed systems, cloud,… more
- Cognizant (Anchorage, AK)
- …lead multi-tower managed services for midstream operations, owning SLA/XLA outcomes, governance, major incident management (MIM), and continuous improvement ... and third-party vendors, managing executive-level stakeholder communications. . Own incident , problem, change, and knowledge management processes, leveraging… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …Change Enablement, Configuration Management , Incident Management , Knowledge Management , Major Incident Management , Problem Management , ... of practice activities. The selected individual may oversee the Knowledge Management articles for assigned practices by keeping documentation current and responsive… more
- Cayuse Holdings (Oklahoma City, OK)
- …technical support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major ... troubleshooting assistance, accurately assesses and records problems in the problem management tool. + Provide assistance and information to the customer in… more
- Cayuse Holdings (Augusta, ME)
- …emergencies including major incident manage escalation to ITOC and/or Major Incident Management Team + Manages continuous improvement through ongoing ... technical troubleshooting assistance, accurately assesses and records problems in the problem management tool + Provide assistance and information to the customer in… more
Related Job Searches:
Enterprise Major Incident Management,
Incident,
Incident Management,
Major,
Major Incident Management Analyst,
Major Incident Management Lead,
Major Incident Management Support,
Management,
Manager Major Incident Management,
Technology Major Incident Management