- JPMorgan Chase (Columbus, OH)
- … and a commitment to continuous improvement. As a Technology Support III - Major Incident Management team member in Consumer & Community Banking - ... leading to a seamless user experience. **Job responsibilities** + Own and drive incident management bridge calls and chats with production management ,… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …the activities required for effective and efficient operation of Major Incident Management within the ITSM tool. + Support the management of related ... + And more **Description** **RESPONSIBILITIES:** + Manage the ITSM Major Incident Management process according...tools and processes for the enterprise. + Provide project management services and support with limited leadership… more
- TEKsystems (Noblesville, IN)
- … support for IT related projects * Complete minor and major incident management * Support application and emerging technology deployment support ... Description: IT Service Operations IT Support Partner will provide tier II level IT...devices, printers, applications, and handheld scanners. This includes asset management for hardware devices. This role will also participate… more
- Guardian Life (Holmdel, NJ)
- …and Change & Release Management **You Will:** + Lead and manage the Major Incident Management team (including 24/7/365 coverage across US and India), ... to lead and manage teams, particularly in a 24/7/365 Major Incident Management environment. +...incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal… more
- Capgemini (Austin, TX)
- …up to high standards and follow agrees process. The role ensures that the output from Major Incident Management process is of high quality and provides ... outage and business notifications; * Provides technical & non-technical support for Major Incident response... processes; * Supports the effective operation of the Major Incident Management Process; *… more
- Fiserv (Omaha, NE)
- …Manager **About your role:** We are seeking a highly skilled, detail-oriented and motivated Major Incident Management SRT (Senior Response Team) associate to ... IT services. You will work closely with various IT Support and Business teams to ensure timely and safe...and safe service restoration for the clients. + MIMIC ( Major Incident Management Information and… more
- Cognizant (Fort Mill, SC)
- …established SLAs. + Document detailed incident timelines and key milestones during Major Incidents. + Utilize incident management tools such as ... **Job Summary:** We are seeking an experienced and proactive Major Incident Manager with a minimum of...incidents. + Apply ITIL best practices and adhere to incident management procedures and protocols. + Organize… more
- Hagerty Consulting, Inc. (NC)
- …manage grants and loans to support their recovery. We are currently seeking ** Incident Management Team (IMT) Members** to join our Response Cadre. As an ... Include:** + Operate within the Incident Command Systems (ICS) and National Incident Management (NIMS) frameworks. + Support activation and operations of… more
- TekSynap (Springfield, VA)
- …all Incidents. Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation ... Management , Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and proactive… more
- AECOM (Bristol, VA)
- …by our common purpose to deliver a better world. Join us. **Job Description** The Incident Management Coordinator (IMC) is part of a regional traffic incident ... reviews to promote improved coordination between the responding agencies during traffic incident management . + Conducting training for DOT and partnering… more
- General Dynamics Information Technology (Falls Church, VA)
- …WORK AND PERSONAL IMPACT** + Support incident and problem management practices while conducting Major Incident handling responses for the ... computing services throughout the service life cycle. + Providing Incident and Problem Management support ...to the incident management plan, major incident management plan, cybersecurity… more
- Comcast (Centennial, CO)
- …opportunity for an Incident Response Manager with a history of leading major incident responses effectively and within an established structure to join our ... work that truly makes an impact. We're proud to support major global streaming events like Formula...are engaged and focused on remediation + Follow our incident management framework in a consistent manner… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …Contributes to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test ... community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between… more
- 3M (Maplewood, MN)
- …and conducting full-scale cyber exercises to identify and address inefficiencies and gaps in incident management . Based on these tests and exercises, the Cyber ... you choose to work at, and its leaders, will support and guide you. With a variety of people,...include: + Master's degree preferred + Proven experience leading major incident response efforts, including ransomware, insider… more
- Citigroup (Irving, TX)
- … response functions such as Citi Security Investigative Services (CSIS) and Security Incident Management (SIM). + Oversee and participate in the hands-on ... Response Team seeks a highly skilled and experienced incident response hands-on practitioner to support and...malicious activities taking place. + Serve as the SOC incident response regional contact in major cyber… more
- Cognizant (Hartford, CT)
- We are seeking a highly skilled and proactive Major Incident Coordinator to lead and coordinate high-severity incident response efforts across our IT ... be considered** . **Experience:** 5-10 years in IT operations, incident management , or service delivery roles. ....provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing… more
- City of New York (New York, NY)
- …possible. - Provide end-to-end support for infrastructure services including incident isolation, issue resolution, and escalation management according to ... and facilitating the resolution of major outages as quickly as...environment requiring 24x7x365 uptime; - Provide oversight of related incident management processes including trouble-shooting, approval of… more
- Henry Ford Health System (Detroit, MI)
- …within the Information Privacy and Security Office, the Principal Forensic and Incident Response Architect works closely with all IT departments to detect, analyze, ... security incidents. This position is expected to lead and participate in incident response activities including but not limited to computer forensic investigations,… more
- MUFG (Tampa, FL)
- …and Oversight, Security Risk Management , Network Security, Threat and Vulnerability Management , or Incident Response and Forensics + Knowledge of cloud ... of cybersecurity events that include perspectives on the behavior of adversaries. ** Major Responsibilities** + Conduct analysis of artifacts to determine methods of… more
- Federal Reserve Bank (Richmond, VA)
- …Additionally, this role will be expected to take on the leadership of major cybersecurity incidents including the management of response, containment, and ... invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we're...Direct cyber response services and capabilities, serving as the Incident Commander for major security events; serve… more
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