- Price Chopper (Schenectady, NY)
- … to minimize the operational impact to the opcos Provide any required documentation to managed service support desk Monitor and ensure that service ... levels are being met or exceeded for both internal and managed service support desk . Interface with second level support groups (Vendors/developers etc ) in… more
- Randstad US (Clive, IA)
- managed services support desk manager....into service delivery processes. + Ensure the managed services team is proficient in the use ... job summary: We are seeking a dynamic and experienced Managed Services Support Desk Manager...overall service quality. + Actively engage with Managed Services Leadership Team. + Ensuring time… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …General Dynamics Information Technology, a world leader in Defense IT Systems Integration and Services is seeking a Service Desk Manager ensure outstanding ... to Obtain:** Top Secret/SCI **Job Family:** Help Desk **Skills:** Customer Service ,Group Problem Solving,IT Service Desk ,People Management, Service … more
- Red River (Lexington, MA)
- Red River is seeking a Service Desk Manager to join our growing team! This individual will lead a team of technicians and engineers supporting all Red River ... Managed Service clients. The SD Manager is responsible for the day-to-day operations of the service desk and ensuring processes and procedures are in… more
- NuAxis Innovations (San Francisco, CA)
- **Tier II Service Desk Specialist** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... join our team NOW! We are currently seeking a talented and motivated **Tier II Service Desk Specialist** for a Full-Time position. **Job Summary:** The Tier II … more
- RLDatix (Skokie, IL)
- …ensure calls to the Service Desk , either by email, telephone, self- service or 'walk-in' are logged, tracked and managed as required through to closure. ... Associate Service Desk Analyst Location: Skopje, Macedonia...our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across… more
- Dataprise (Rockville, MD)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...related experience, ideally working with external clients in the Managed Services or IT Services … more
- Dataprise (Port St. Lucie, FL)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...related experience, ideally working with external clients in the Managed Services or IT Services … more
- GKN Aerospace (El Cajon, CA)
- …2023. There are no limits to where you can take your career. Job Summary The Service Desk Analyst is a customer facing role accountable for providing 1st and 2nd ... all levels of the business within agreed SLA's. The Service Desk Analyst is customer focused and...all calls assigned to them are correctly logged and managed . This includes, but is not limited to ensuring… more
- NuAxis Innovations (Reston, VA)
- …Science, or related field. + Minimum of 7 years of experience in a help desk or service desk role, with demonstrated progression to senior-level ... **Help Desk Support Service Specialist - Senior**...disconnect in how federal IT initiatives were built and managed . Time after time, programs failed because the focus… more
- SAIC (Scott AFB, IL)
- **Description** The National Security Customer Group of SAIC is seeking a Help Desk Service Specialist to support an IT Service Desk effort for ... Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is...Systems Directorate (TCJ6). The successful candidate will join the Service Desk team assisting the users experiencing… more
- Red River (Chantilly, VA)
- …Support Engineer II is primarily responsible for working on a team at the Red River Managed Services Desk located in Chantilly, VA. This position The Systems ... for working on a team at the Red River Managed Services Desk located in...the organization's perception with existing customers through exceptional customer service . Candidates must be energetic and focused with a… more
- Amentum (Albuquerque, NM)
- Job Description Amentum is currently seeking a ** Service Desk Technician** to support an IT Managed Services program in Albuquerque, New Mexico. The ... overall program includes a 500+ work force performing Enterprise IT support, Service Desk , and Telecommunications support across multiple facilities and… more
- IT Responsive (San Diego, CA)
- …interested in joining a fun, high paced team. We specialize in Managed Services utilizing Microsoft, AWS and VMWare technologies. Responsibilities: The ... LOCAL APPLICANTS ONLY Currently seeking full time MSP Help Desk L2 for an information technology professional services...MSP Help Desk L2 will interface with clients, internal … more
- SHI (Columbus, OH)
- **Job Summary** The ASG Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers ... with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- TEKsystems (Grand Rapids, MI)
- …The Help Desk Support Technician will be responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, and self- ... service requests. You will answer questions on basic technical...Requirements: - 2+ years' experience working for an IT Managed Services Provider - Good computer skills… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...offices or cubicles to new locationsll + Provide special services that include on-site moves, Endpoint hardware setup and… more
- NuAxis Innovations (Reston, VA)
- …ideal candidate will be responsible for overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests, and maintaining ... Ensure responsiveness to end user problems by overseeing the service desk operations. + Develop a communications...disconnect in how federal IT initiatives were built and managed . Time after time, programs failed because the focus… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** to ... to clients both on-site and remote relating to company managed equipment. + Manage ongoing maintenance and deployment of...software for device life cycle. + Monitor and update service requests and incidents within the IT Service… more
- NuAxis Innovations (Falls Church, VA)
- **Help Desk Technician** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... and community. We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** The onsite contractor shall… more