- USAA (Tampa, FL)
- …and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule ... to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience… more
- Ochsner Health System (Ama, LA)
- …attendings, and staff who care for hospital medicine patients on floors of the Medical Center . This job works under the supervision of the Medical Director or ... and nursing care; and assumes responsibility for primary and urgent medical management , emergency stabilization of all critically ill patients, teaching of residents… more
- Hilton (Honolulu, HI)
- …, the largest and most iconic beachfront resort in Hawaiʻi, is seeking an experienced ** Director of Call Center Services** to lead the Reservations and ... Hilton's Value Drivers and Brand Standards\. **The Role** The ** Director of Call Center Services**...performance effectively + Working knowledge of hotel PBX systems, call accounting systems, property management systems, interfaces,… more
- Mayo Clinic (Eau Claire, WI)
- …as the gateway for patient access. The Director of Office of Access Management - MCHS Call Center optimizes these access pathways enabling patients ... and performance with organizational and agency-wide goals. Proactively develops contact center strategies governing scheduling, call handling, and patient… more
- Northwell Health (Melville, NY)
- …understanding of healthcare revenue cycle management , medical billing processes, and call center best practices. You will be instrumental in ensuring ... Description We are seeking a highly experienced and compassionate Director , Financial Services to lead and optimize our financial... for all functions within the Revenue Cycle Contact Center , including inbound/outbound call management ,… more
- Mass Markets (Wichita, KS)
- …and all other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is responsible for the ... business services companies in the USA, with a strong call center footprint and operations that extend...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Mass Markets (Mesilla, NM)
- …and all other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is responsible for the ... business services companies in the USA, with a strong call center footprint and operations that extend...the success of a globally expanding, industry-leading organization. TheCall Center Site Directoris responsible for the management … more
- Carnegie Mellon University (Pittsburgh, PA)
- …to undergraduate students across the span of their university experience. The Assistant Director 's role will collaborate with Success Center partners to manage ... ability tonavigate systems and thrive successfully. Work collaboratively with the Director andSuccess Center colleagues to plan, develop, implement, and… more
- University of St. Thomas (St. Paul, MN)
- …processes related to communication, resource management , and promotion of the Center . The executive director plays a substantial role in developing ... Thomas invites qualified candidates to apply for an Executive Director , Shenehon Center for Real Estate (Program...community, students, and the business public. + Leads the Center 's development and management of all programs… more
- Georgetown Univerisity (Washington, DC)
- …dedication to making a difference in the world. Requirements Job Overview Executive Director , Baratta Center for Global Business Education | McDonough School of ... Business - Georgetown University The Executive Director of the Baratta Center for Global...for Global Business Education provides strategic leadership and operational management to advance the McDonough School of Business's commitment… more
- University of Rochester (Rochester, NY)
- …extensive investigation and analysis. + Acts as a back-up for the Data Center Director . + Manages Data Center on- call rotation. + Leads staff meetings. + ... Manages Data Center billing/posting. + Attends management meetings. +...as a back-up for the Data Center Director . + Supports Data Center on- call… more
- Texas A&M University System (Corpus Christi, TX)
- …the University Counseling Center 's clinical services and related staff management and administrative duties. The Associate Director supervises clinical ... coordination of electronic health records system including clinician schedule management . + Ensures quality management and adherence...Counseling Center in the absence of the Director . + Assist with back-up on- call coverage… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …'s many programs and activities are available at The Carter Center (http://www.cartercenter.org/) . **SUMMARY:** The Senior Associate Director , Foundations, ... Development, other development staff, program teams, and other staff across the Center , the Senior Associate Director develops and implements fundraising and… more
- City of New York (New York, NY)
- …child support enforcement, etc. Under the general direction of the Benefits Access Center Director , with wide latitude for the exercise of independent judgment ... includes, but is not limited to, the Family Services Call Center , Union Square Job Center...the payment accuracy rate. - Assist the Benefits Access Center Director in directing the activities of… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …of an Associate Director of Advising and Programming in the Graduate Career Management Center (GCMC). This position reports to the Senior Director of ... Goizueta Business School, particularly those interested in careers in general management , operations, consulting, human resources, social impact, and real estate,… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …to the excellence of our academic community. **Description** The Carter Center is a 501(c)(3), not-for-profit, nongovernmental organization founded in 1982 in ... his wife, Rosalynn, in partnership with Emory University. The Center has helped to improve millions of lives in...to bolster confidence in the outcome. SUMMARY: The Program Director leads the strategy, development, and implementation of The… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …demonstrate those values Every. Single. Day. Aspirus Health in WAUSAU, WI is seeking a DIRECTOR - ACCESS & REFERRALS AND NURSE CONTACT CENTER to join our NURSING ... direction of the Vice President - System Patient Service Center , the Director of Access & Referrals...management abilities. + Proficient in Epic EMR, contact center telephony platforms, Microsoft Office Suite + Familiarity with… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …to the excellence of our academic community. **Description** **SUMMARY:** The Senior Associate Director (Sr. AD), Caregivers, reports to the Director of the ... of the Health Programs and oversees the Caregiver pillar. In collaboration with the Director , the Sr. AD. plays a lead role in setting the program's strategy and… more
- GE Appliances, a Haier company (Louisville, KY)
- …enterprise standards, tools, and ethical frameworks. Relocation Assistance Available. **Position** Director , Digital Innovations - Contact Center AI Strategy & ... on our journey? We are seeking an experienced and strategic Digital Innovations Director to lead the transformation of our consumer and customer support operations… more
- Capital One (Mclean, VA)
- …a dynamic and experienced Director , Sentry Operations. The **Sentry Operations Center Director ** will strengthen our capabilities to detect, deter, and ... practices, and situational awareness techniques + Have experience with security operations center management , data analysis, business continuity, and incident … more
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