- Mass Markets (Wichita, KS)
- …organization. TheCall Center Sales Manageroversees all aspects of our call center team. As a sales manager , you will ensure an exceptional customer ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- Mass Markets (Mesilla, NM)
- …of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- Atlantis Casino Resort Spa (Reno, NV)
- **Overview** Come join Team Atlantis! The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, ... high-volume call center . The Senior Call Center Manager must ensure...Forbes Recommended status. + Determines and executes the Annual Business plan. + Budgets and reviews, researches, and analyzes… more
- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... services companies in the USA, with a strong call center footprint and operations that extend...experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center … more
- Fair Haven Community Health Care (New Haven, CT)
- …patient-centered care. Job purpose This position is onsite in New Haven, CT The Call Center Manager is responsible for the strategic, operational, and ... Operations, the Manager leads a team of call center staff including leads and representatives....by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by… more
- NTT America, Inc. (Nashville, TN)
- …an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Manager to join our team in Nashville, ... the following: + Works with the PM to determine call center operational strategies by conducting needs...are created for any new programs or lines of business . + Additional duties as assigned by the COR… more
- Bank OZK (Alpharetta, GA)
- …responsible for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with ... making recommendations for improvement to Customer Care leadership and working with call center managers to implement and execute. + Conducts one-on-one… more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- American Pest (Richmond, VA)
- …Pest? For starters, you'll have a least 2 years of experience in call center leadership at the supervisor or manager level. You'll also have + The ability ... Illness & Hospital Indemnity Plans If you're a seasoned call center leader looking for your next...center goals and objectives. As a Customer Service Manager , you'll also conduct initial and ongoing training of… more
- Mass Markets (Dallas, TX)
- …organization. Looking to add an experiencedCall Center Client Account Manager Ito support complex business process outsourcing accounts. This role ... services companies in the USA, with a strong call center footprint and operations that extend...experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center … more
- Mass Markets (Las Cruces, NM)
- …organization. Looking to add an experiencedCall Center Client Account Manager IIIto support complex business process outsourcing accounts. This role ... services companies in the USA, with a strong call center footprint and operations that extend...experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center … more
- PennyMac (St. Louis, MO)
- …through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor Customer Service ... services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of US...to achieve department goals. The Customer Experience / Mortgage Call Center Manager will :… more
- Mass Markets (Garden City, GA)
- …tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... a globally expanding, industry-leading organization. We are looking for an Experienced Call Center Managerto oversee operations, drive performance, and ensure… more
- Teleperformance USA (Brownsville, TX)
- …Outlook functions and complex Excel functions** + **Minimum of two years of call center management experience. ** + **Experience managing multiple programs ... morale. ** + **Manage compliance and reporting for all center operations including call volume forecasting and...actual hours, payroll, etc. ** + **Oversee day-to-day contact center operations and business planning, ensuring staff… more
- Oriental Bank (San Juan, PR)
- The Manager , Remote Network ( Call Center Concierge) is responsible for the oversight of the Concierge team. Ensure the team serves high-end customers with a ... sharp and professional business approach. Increases revenues and portfolio by building good...or related work of management required. Supervisory experience in call center environment is highly-desirable. + Minimum… more
- AssistRx (Phoenix, AZ)
- …emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and ... a difference Job Description: The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and...complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs… more
- Teleperformance USA (IA)
- **Category :** **Client Operations** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered business ... services to help the world's best brands streamline their business in meaningful and sustainable ways.** **With more than 500,000 inspired and passionate people… more
- NTT America, Inc. (Nashville, TN)
- …United States (US). Duties to include but not limited to the following: + Works with the call center manager to determine call center operational ... value to job accomplishments. + Maintains communications with the call center manager regarding ...are created for any new programs or lines of business . + Possess multi-year experience working with ServiceNow as… more
- Mass Markets (Wichita, KS)
- …tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance,… more
- Mass Markets (Killeen, TX)
- …tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
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