- FREEMAN (Nashville, TN)
- …ongoing administration of initiatives and activities to ensure success of the Customer Feedback program , including writing communications, maintaining ... new technologies to deliver moments that matter. **Summary** The Manager - Customer Feedback Programs...requested + Helps create a governance structure for the Customer Feedback Program + Manages… more
- Qualtrics (Seattle, WA)
- …customers early in the development cycle to get input and feedback . As the Program Manager for Customer Programs, you'll be the driving force behind our ... across the globe who think that's work worth doing. ** Program Manager - Early Access Customer ... program management, with a strong focus on customer facing, technical feedback collection and at… more
- Amazon (Seattle, WA)
- …(WWDE), we are seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business ... both business and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager ...involves defining the scope, objectives, and metrics for measuring customer feedback and satisfaction. - Program… more
- Meta (New York, NY)
- **Summary:** As a Customer Experience Program Manager at Reality Labs' Customer Experience (CX) team, you will be a key contributor to a global team ... dedicated to harnessing the power of customer feedback and insights throughout...projects, and capabilities within our team's portfolio. **Required Skills:** Customer Experience Program Manager Responsibilities:… more
- Chewy (Minneapolis, MN)
- **Opportunity:** Chewy is seeking a **Senior Program Manager , Voice of the Customer ** to lead and drive one of our VoC program verticals. This role is ... responsible for improving the ** customer experience** through strategic partnerships, structured program ...mechanisms to drive satisfaction and strategic success. + **Analyze customer feedback , pain points, and trends** to… more
- Amazon (Dallas, TX)
- …AWS Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to ... down into manageable pieces. Ability to relay and accept feedback , operate with high judgment, and analyze ever-changing data...define a vision, roadmap and long-term direction for a program that is the flywheel for customer … more
- Google (Sunnyvale, CA)
- …Preferred qualifications: + Experience in the business technology market as a program manager in Software-as-a-Service (SaaS), cloud computing, or emerging ... and technology landscape to facilitate meaningful dialogs and demonstrations. As a Program Manager , You will lead internal and external stakeholders, driving… more
- Amazon (Seattle, WA)
- Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative and Agentic AI professional services team. This strategic role ... trends in enterprise AI adoption * Analyze implementation data, customer feedback , and success metrics to continuously...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of working directly… more
- SanDisk (Milpitas, CA)
- …(store review ratings). + Responsible for preparing and hosting a quarterly customer feedback forum with internal stakeholders. Preparation includes but is ... Effective negotiation and conflict resolution skills + Social Media \ Customer Listening program management + Expert skills with MS Excel, Visio, PowerPoint,… more
- Amazon (Hawthorne, CA)
- …Delta testing for products designed to reduce crime in neighborhoods? Ring is looking for a Program Manager that is customer obsessed, has a bias for action, ... Description Are you a passionate, self-starting Program Manager interested in facilitating Alpha,...data and customer service trends with current program feedback to identify patterns, implement solutions,… more
- NTT DATA North America (Atlanta, GA)
- …and existing customers, clearly showcasing the platform's functionality and benefits. Gather customer feedback during and after demos, ensuring key insights are ... **Product Manager / Customer Experience Manager ** -...closely with Product Managers and Product Owners to ensure customer feedback is incorporated into ongoing product… more
- Amazon (Santa Monica, CA)
- …The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps… more
- General Dynamics Information Technology (New Orleans, LA)
- …Understand and adhere to the hierarchical Chain of Command order of reporting (Director, Program Manager , Service Delivery Manager ). + Ensure that all phases ... Yes **Job Description:** GDIT is seeking a Secret cleared Customer Service Manager to oversee a Tier...service desk for the Navy Enterprise Service Desk (NESD) program . Successful candidates are the liaison and direct support… more
- Intuit (San Diego, CA)
- … Champion** : Establish a systematic process for gathering and analyzing customer feedback specifically from Lighthouse participants. Proactively share insights ... **Overview** We're seeking a driven and empathetic Principal, Lighthouse Customer Engagement Manager to join our growing team. You'll play a pivotal role in our… more
- GovCIO (Bethesda, MD)
- …The CSDM role's responsibilities include but are not limited to: + Work with the NS program manager to plan, develop, and engage in a customer outreach ... **Overview** GovCIO is currently hiring for an Operations/ Customer Service Delivery Manager for our...and collaborate on customer needs and seek customer input and feedback on service quality… more
- Amazon (New York, NY)
- …We are looking for a motivated, data-oriented self-starter to join as a Sr. Program Manager on the Delivery Service Partner (DSP) Accountability team! In this ... questions, disputes, and cure evidence. * Analyze data and customer feedback to identify and solve complex...day in the life: In this role, the Sr. Program Manager will lead program … more
- Bristol Myers Squibb (Princeton, NJ)
- …optimize long-term success for the BMS portfolio of products. As the Senior Manager , Customer Engagement Platforms Learning Capability Lead, you will be ... Manager position focused on advancing skills development for Customer Engagement Platforms within the Worldwide Commercialization Learning Centre of Excellence… more
- LiveRamp (New York, NY)
- …2) driving adoption of analytics and data collaboration at scale; 3) integrating customer feedback to expand our capabilities and build better technology. These ... product, and operations to ensure client needs are being met.** **The Live/Insights Customer Success Manager should be client obsessed, be highly organized, be… more
- Amazon (Seattle, WA)
- … Program Manager , you'll drive beta programs to gather critical customer feedback on Alexa and Echo products. Working closely with cross-functional ... to make your mark. Key job responsibilities As a Program Manager on the Alexa Preview team,...beta programs, defining testing approaches and collecting Beta participants feedback . Serving as the beta program point-of-contact,… more
- Amazon (Seattle, WA)
- …customer experiences? Amazon's Subscribe & Save (SnS) team is seeking an experienced Sr. Program Manager to own the customer operations and experience for ... valued auto-delivery service in the world. As the Sr. Program Manager for Customer Operations,...implement processes to better capture, track, and respond to customer feedback , escalations, and other operational data… more