- Capgemini (Austin, TX)
- …- in office /work from home) **Job description:** The role of the Major Incident Manager is to undertake management of Major Incidents, ensuring ... **Job Title:** Major Incident Manager - Major ...The role of Major Incident Manager is embedded into Service Management Team and… more
- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident , Problem, and Change & Release Management to join our team! **You Are:** + ... resolution, and implementing effective change management practices + Dynamic Manager of Major Incident , Problem, and Change & Release Management … more
- Fiserv (Omaha, NE)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Lead Major Incident Manager **About your role:** We are seeking a highly ... skilled, detail-oriented and motivated Major Incident Management SRT (Senior...be responsible for working high-pressure situations as the Lead Major Incident Manager for issues… more
- Cognizant (Fort Mill, SC)
- **Job Summary:** We are seeking an experienced and proactive Major Incident Manager with a minimum of 4+ years of hands-on experience in managing ... + Document detailed incident timelines and key milestones during Major Incidents. + Utilize incident management tools such as ServiceNow and Xmatters to… more
- General Dynamics Information Technology (Falls Church, VA)
- …to include but not limited to the incident management plan, major incident management plan, cybersecurity response plan. + Manage events/incidents ... Yes **Job Description:** The Incident and Problem Manager is responsible for overseeing the end-to-end management...PERSONAL IMPACT** + Support incident and problem management practices while conducting Major Incident… more
- Comcast (Centennial, CO)
- …for an Incident Response Manager with a history of leading major incident responses effectively and within an established structure to join our Global ... Incident Commander) leads and directs the team during major incidents related to the Cloud Video Platform and...and serves as the problem manager for post- incident review and ongoing management . You will… more
- TekSynap (Springfield, VA)
- …to the Incident Manager for the on-going improvement of Incident Management Process. **REQUIRED QUALIFICATIONS** + Experience: At least Ten (10) Plus ... incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all...at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for… more
- City of New York (New York, NY)
- …production environment requiring 24x7x365 uptime; - Provide oversight of related incident management processes including trouble-shooting, approval of quick ... Department of Probation (DOP) is seeking a skilled IT Incident & Change Manager . Duties will include,...incident reports and communications; - Drive an ongoing incident management process including incident … more
- Marriott (Bethesda, MD)
- …**Schedule** Full Time **Located Remotely?** Y **Position Type** Management **JOB SUMMARY** The Senior Manager supports ... a part of the Global Information Security (GIS) PMO Incident Command team. Triages coordination and updates of issues...* 7+ years working with information security processes, issue management and Red Team support * Several years' experience… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... the resolution of Major Incidents for an enterprise or Government agency. This...and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test… more
- Citigroup (Irving, TX)
- … response functions such as Citi Security Investigative Services (CSIS) and Security Incident Management (SIM). + Oversee and participate in the hands-on ... join us. We'll enable growth and progress together **SOC Incident Response Group Manager (SVP)** Citi's Security...malicious activities taking place. + Serve as the SOC incident response regional contact in major cyber… more
- Truist (Charlotte, NC)
- …action. * Framework Familiarity: A solid understanding of ITIL principles ( Incident , Problem, Change Management ) and root cause analysis methodologies ... dots that others miss? We're looking for a Technology Incident & Problem Strategist to hunt for systemic risks...for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific… more
- LA Care Health Plan (Los Angeles, CA)
- …excellence organization and will be primarily responsible for Batch Support and Major Incident Management . The Manager will provide end to end support ... Manage Operations/maintenance activities to upkeep Production environments/functions. Act as an Incident Manager and, communicate and provide coverage for… more
- GE Vernova (Niskayuna, NY)
- …systems, surveillance solutions, and emergency response protocols + Experience in incident management , crisis response, and business continuity planning + ... Incident Command System for Command and General Staff + ICS 700: National Incident Management System (NIMS) An Introduction + ICS 800: National Response… more
- Burlington (Edgewater Park, NJ)
- …with a strong focus on Incident Management , Request Fulfillment, Problem Management , Major Incident Management , and Service Catalog optimization. ... are seeking a proactive and experienced IT Service Desk Manager to lead the delivery of high-quality IT support...of Incident , Request for Service, Problem, and Major Incident Management processes, ensuring… more
- Amentum (Huntsville, AL)
- …gates (approvals, testing, monitoring, comms) and verify post change health. ** Incident & Major Incident Management ** * Own P1/P2 Major Incident ... leadership role * Must have demonstrated command of ITIL 4 practices ( incident / major incident , problem, change, release, service level,… more
- Amentum (Colorado Springs, CO)
- …monitoring, comms) and verify post change health and user impact. ** Incident & Major Incident Management ** * Ensure high quality first response (Own ... P1/P2 Major Incident bridges, communications, and stakeholder updates...incident reviews with actions. **Problem, Availability & Continuity Management ** * Drive RCA with durable corrective actions; track… more
- Marriott (Bethesda, MD)
- …ability to manage stressful situations calmly and effectively. . Strong experience in incident command or incident management in a technology environment. ... industry trends, technologies, and practices in site reliability engineering and incident management . ** MANAGEMENT COMPETENCIES** **Leadership** .… more
- PagerDuty (Boston, MA)
- …Teams. In this role, you will define how responders engage with incident management workflows within their preferred collaboration platforms. The stakes ... building incrementally better integrations. It is about defining the future of chat-native incident management . The ideal candidate will have a strong Product … more
- MUFG (Tempe, AZ)
- …Operations Center (GSOC) to ensure timely and effective resolution of reported cases. ** Major Responsibilities** + Incident Management & Coordination + ... team will provide more details. **Job Summary ** This Manager leads a frontline team responsible for incident...and arrange closures in alignment with Crisis and Critical Incident Management protocols + Team Leadership &… more
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