- ServiceNow, Inc. (Orlando, FL)
- …our purpose to make the world work better for everyone. **This position reports to: Manager , Major Incident Management ** ServiceNow is changing the way ... Residents, holding a green card, will be considered."** The Major Incident Manager is a...in this role:** ** ** . Drive the ServiceNow Major Incident Management Process for… more
- Capgemini (Austin, TX)
- …rotation approximately once every 5 weeks. **Job description:** The role of the Major Incident Manager is to undertake management of Major Incidents, ... agrees process. The role ensures that the output from Major Incident Management process is...The role of Major Incident Manager is embedded into Service Management Team… more
- US Bank (Chicago, IL)
- …Provide training and mentoring to less experienced team members. Train associates on the major incident management process and procedures via direct coaching ... and collaborative in your approach **Summary** As a Senior Major Incident Manager , you are...service for clients and business partners by utilizing the major incident management process and… more
- Truist (Raleigh, NC)
- …the following job description:** ** This position is office-centric ** The Technology Major Incident Management Engineer is responsible for overseeing, ... management experience, with at least 3 years leading major incident response in the financial or...as ITIL, PMP, CISSP, AWS/Azure, or FRM (Financial Risk Manager ) are a plus **General Description of Available Benefits… more
- Truist (Charlotte, NC)
- …(United States of America) **Please review the following job description:** The Technology Major Incident Management Lead Engineer is a critical leadership ... management experience, with at least 5 years leading major incident response in the financial sector...as ITIL, PMP, CISSP, AWS/Azure, or FRM (Financial Risk Manager ) are a plus **General Description of Available Benefits… more
- MyFlorida (Tallahassee, FL)
- 68065033 - SENIOR MANAGEMENT ANALYST II - SES / OPERATIONS INCIDENT MANAGER Date: Apr 21, 2025 The State Personnel System is an E-Verify employer. For more ... MANAGEMENT ANALYST II - SES / OPERATIONS INCIDENT MANAGER Pay Plan: SES Position Number:...Coordination : + Lead and coordinate cross-functional teams during major incidents to ensure rapid resolution. + Provide guidance… more
- Insight Global (Miami, FL)
- Job Description Job Description: The Process Manager , ITSM Incident & Problem Management is responsible for overseeing and enhancing incident and problem ... organization. Essential Functions: Oversee the end-to-end incident and problem management lifecycle, ensuring timely resolution of major incidents and… more
- Toyota (Plano, TX)
- … Incident Response Manager to play a pivotal role in managing major incidents and leading incident /problem management efforts. In this role, you'll ... actionable insights to leadership. + **Continuous Improvement:** Drive improvements in incident management processes, tools, and metrics, collaborating with… more
- JPMorgan Chase (Tampa, FL)
- …an operational member of Incident Management Team reporting to the Business Incident manager in the Tampa Command Center. + Assist in the development of ... the impact to customers, the Firm, and the Market. Incident management is a 24/7, 365-day global...the Business response across Operations, Client Service, Product for Major Incidents. + Assess risk and manage activities affecting… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... the resolution of Major Incidents for an enterprise or Government agency. This...and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test… more
- MyFlorida (Tallahassee, FL)
- …respond to security incidents. This position reports directly to the FX Operations Manager . Key Responsibilities: * Security Management : o Implement and manage ... Security Manager and solution partners to develop and implement incident response plans. o Document and report security incidents, including corrective actions… more
- Bank of America (Charlotte, NC)
- …the latest in security technology and procedures to enhance safety measures + Incident Management : Serve as the primary contact for all security-related ... Major Events Security Manager Charlotte, North...delivery of training to drive consistency in employee safety, incident management and service delivery + Leads… more
- ADP (Augusta, GA)
- …under the Global Security Organization within Converged Security Services, is responsible for Incident Management and Corporate Crisis Management for local, ... regional, and/or global events that impact ADP. The Manager of Global Crisis Management supports the...global enterprise; execute training standards and programs for crisis incident management and business continuity. + Provide… more
- State of Nevada (NV)
- …your experience, including the number of months and/or years, with the management of major crimes against persons or property; pre-sentence investigation; ... DPS MAJOR APPROXIMATE ANNUAL SALARY - $114,693.84 to $174,264.48...including the number of months and/or years, with critical incident or special operations management (ie Fernley… more
- Burlington (Edgewater Park, NJ)
- …to optimize IT support operations. Key responsibilities include overseeing Incident Management , Major Incident Management , Service Request ... 130 S Edgewater Park NJ US 08010 **Overview** As Manager of IT Service Delivery/Service Management , you...**Service Delivery** **Service Desk Leadership & Operations** + 24/7 Major Incident Management : Ensure seamless… more
- Leidos (Ashburn, VA)
- …robust detection, response, and recovery capabilities. + Lead technical efforts during major incident investigations and post- incident reviews. + Provide ... violations. Leidos is seeking an experienced Security Operations Architect / Deputy Program Manager to join our team. As a member of this highly technical contract… more
- Marriott (Bethesda, MD)
- …(AWS, Azure, GCP), infrastructure as code, and containerization technologies. . Experience in incident command or incident management in a technology ... latest industry trends, technologies, and practices in site reliability engineering and incident management . **Delivering on the Needs of Key Stakeholders** .… more
- Allied Universal (Boulder, CO)
- …rehearsals with cross-functional event teams + Provide technical support and training on incident management tools such as CCTV and communications technology to ... CO at the ICP in the event of a major incident + Support the ICP and...and emergency response + Proficient in the use of incident management tools such as CCTV and… more
- Hyundai Autoever America (Fountain Valley, CA)
- …according to key performance indicators (KPI). Ensures best practices are followed in incident management , problem management , and request fulfillment with ... 10037 - Sr. Manager , IT Service Management Location -...documentation for audit response and onboarding orientation purposes. + Incident Management : Apply predefined grading matrix for… more
- Microsoft Corporation (Atlanta, GA)
- …and collects or provides appropriate escalation details or context to support incident management requirements. Develops new or follows preexisting emergency ... plans for irregular or malfunctioning conditions. Oversees team during emergency incident management , assigning tasks for corrective repair as appropriate.… more
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