- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Member Advocate II Job Category: Customer Service Department: Even MORE Outreach & Service Location: Los Angeles, CA, ... and to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Member Advocate II serves as primary point of… more
- Baylor Scott & White Health (Temple, TX)
- …testing following initial Advocate training. + Must successfully complete Customer Service training and successfully pass proficiency exam to maintain ... **JOB SUMMARY** The Customer Advocate 1, under general supervision,...Accesses appropriate sources to obtain benefit information requested by Member and Providers. + Acts as liaison between Members,… more
- Centene Corporation (Austin, TX)
- …guidelines. **Education/Experience:** High school diploma or equivalent. 3+ years of customer service experience in a healthcare environment. Medicare and/or ... changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national...perspective on workplace flexibility. **Position Purpose:** Act as an advocate for the Member and a liaison… more
- Centene Corporation (Austin, TX)
- …performance and quality standards based on established contact center metrics + Provides customer service in a high pace contact center environment over the ... changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national...in initial contact + Serves as the front-line resolution advocate on various member and/or provider inquiries,… more
- CVS Health (Harrisburg, PA)
- …them under their Medicare plan for specific screenings and medications. The Health Advocate delivers provider and member telephonic outreaches to ensure receipt ... care, and providing best in class support to each member . + Ensures that every customer is...services. + Accepts end to end accountability for the member experience and provides exceptional service . +… more
- CareFirst (Owings Mills, MD)
- …information to customers in accordance with performance goals and objectives. + Maintains customer advocate records by identifying underlying customer needs ... **Education Level:** High School Diploma or GED. **Experience:** 3 years customer service experience. **Preferred Qualifications** : 3 years experience… more
- Kelly Services (Albuquerque, NM)
- …and accurate customer service What's a typical day as a Customer Advocate ? You'll be: * Researching and responding to telephone and written inquiries ... for you. How about this one? We're seeking a Customer Advocate to work at a premier...a prompt, accurate, and objective manner * Providing excellent customer service in a healthcare or health… more
- Healthfirst (New York, NY)
- …Contact Center Operations (CCO) by ensuring members and/or providers receive an exceptional customer experience. The Service Advocate is engaged as the ... The Service Advocate is responsible for supporting...journey, ensuring they and/or their providers receive an exceptional customer experience. This individual receives and addresses member… more
- Bob's Discount Furniture (CT)
- …initiate action for repair, replacement return or service . In this role, the Customer Support advocate will be responsible for identifying issues related to ... The Customer Support Advocate - Provides support to customers... customer 's issue on the first call to increase customer loyalty. As a member of our … more
- CVS Health (Chandler, AZ)
- …industry-leading solutions for our customers. Our Aetna One Advocate is not the typical customer service role. Our focus is on advocating for the member . ... member experience, we call this Advocacy. Our specialized Advocate teams address all members' needs - from benefits...members we serve. Required Qualifications: 6 plus months in customer service role Education: High School Diploma… more
- Performance Food Group (Naperville, IL)
- …8-4:30pm Monday-Friday, Wednesdays are work from home after training **Position Purpose:** The Customer Service Advocate is responsible for assisting all ... distributor and to accommodate them as best possible. The Customer Service Advocate solves ...and in a timely manner. Functions as a team member within the department and organization, as required, and… more
- Disabled Veteran Solutions (Columbus, OH)
- …6/24/2024. Disabled Veteran Solutions (DVS) is seeking top talent for our Customer Advocate Role in our Customer Service Division. At Disabled Veteran ... not just part of a company; you're a valued member of a diverse and inclusive team. To attract...+ Respond to and resolve, on the first call, customer service inquiries and issues by identifying… more
- Municipality of Anchorage (Anchorage, AK)
- …are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the ... TRAVEL TRANSIT ADVOCATE - (FAMILY SERVICE COUNSELOR) - RANGE 10...+ Yes + No 09 How would you rate your customer service skills? + Excellent + Very Good… more
- CareFirst (Baltimore, MD)
- …of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the ... Level:** High School Diploma or GED. **Experience:** Less than one year customer service experience. **Preferred Qualifications:** + Dental Terminology. + Less… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …in compliance with the Fifth Third Quality Assurance Procedure and providing outstanding customer service + Multi-task and work independently in a fast-paced ... SKILLS REQUIRED: + High school diploma or equivalent + Minimum one-year collections, customer service , sales, or customer solutions advocacy experience… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …REQUIRED: + High school diploma or equivalent. + Minimum two year of collections, customer service , sales or customer solutions advocacy experience required. ... in comprehension, listening, negotiating and managing consultative conversations. + Excellent customer service skills with both external and internal customers… more
- CVS Health (St. Louis Park, MN)
- …to make health care more personal, convenient and affordable. Position Summary The Sr. Service Advocate will drive member retention in the Minnesota Medicare ... meetings and events, promoting the plan and providing live member service . + Sales meeting support +...communication skills Required Qualifications + Passion for providing exceptional customer service in a positive and caring… more
- Universal Health Services (Mcallen, TX)
- …to Supervise the Care Advocate Supervisors to ensure a high standard of customer service is met. In this role, you will provide our employees with ... Advocates are health care professionals who compassionately and quickly advocate for our member 's care by going...experience. + At least five year of experience in customer service with proven ability to de-escalate… more
- HCA Healthcare (Thousand Oaks, CA)
- …revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also ... thrive? Submit your application for our Bilingual Medicaid Eligibility Advocate opening with Los Robles Regional Medical Center today...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- Healthfirst (New York, NY)
- …Qualifications: + High school diploma or GED from an accredited institution + Bilingual + Member facing or customer service experience + Be able to work ... in systems. + Serve as the liaison between all parties and acts as Member advocate maximizing the participant's support network and obtaining needed services. +… more