- Robert Half Technology (Menomonee Falls, WI)
- Description We are seeking a skilled Level 2 Help Desk Technician to join our team on a part-time basis (average 20 hours per week) to support a local Managed ... Service Provider ( MSP ). The ideal candidate has previous experience working within an MSP environment or providing direct client support during onsite… more
- Red River (Chantilly, VA)
- …Tier 1 Technician is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from ... are accurate, concise, and timely to meet the SLAs ( service - level agreement). + Maintain case ownership and...certifications + Previous Experience in a fast-paced consulting or MSP environment as plus + Basic domain functionality experience… more
- Red River (Lexington, MA)
- …or escalate to others; you embrace a hard challenge. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing ... quo while pursuing a career of providing exceptional client service . Red River breeds curiosity by providing a work...Policy + Previous Experience in a fast-paced consulting or MSP environment as plus + Active SECRET clearance **Preferred**… more
- TEKsystems (Kahului, HI)
- …follow up with customer service issues and requests as needed to ensure service level expectations are met. - Diagnose and resolve hardware, software, and ... Aloha! One of Hawaii's local MSP clients, located on the island of Maui,...members to improve processes and support systems. Skills Help desk support, Customer service , Hardware troubleshooting, End… more
- Army Installation Management Command (Waianae, HI)
- …CRITERIA: 1. Proficiency in addition, multiplication, and division at a level sufficient to complete required reports. 2. Strong verbal communication skills ... and strong customer service skills. 3. A minimum of one year experience in a hotel front desk role is preferred. HIGHLY PREFERRED CRITERIA: 1. Minimum of 2 years… more
- Army Installation Management Command (Seward, AK)
- …computer for work processing or data entry. Good verbal communication and customer service skills. One-year hotel front desk experience is preferred. Education ... Requirements Conditions of Employment Qualifications Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a… more
- The Arc of Opportunity (Fitchburg, MA)
- …Provider ( MSP ). This role is responsible for monitoring help desk activities, ensuring high-quality service delivery, managing IT-related communications and ... to ensure proper categorization, escalation, and timely resolution in line with service level agreement (SLA) and satisfaction standards. . Identify trends… more
- Lamark Media (Boca Raton, FL)
- …RESPONSIBILITIES + Act as the first point of escalation for technical issues and service desk support requests. + Collaborate closely with our external MSP ... The company was founded in 2009 with the vision of developing a full- service platform that provides a comprehensive suite of digital marketing services in-house with… more
- Sunstates Security (Raleigh, NC)
- …1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments while beingrecognized by Forbes as one ... our employees are skilled, knowledgeable and dedicated to providing clients with flawless security service and the peace of mind that comes with it. We work hard to… more
- Motion Recruitment Partners (Roseville, CA)
- Recruiter - Entry Level Full Time Roseville, California Join our company today as a full- desk Tech Recruiter and grow a successful tech placement portfolio with ... Motion Recruitment Partners LLC has grown into a leading global recruitment service provider offering outsourced talent solutions, perm and contingent staffing, and … more
- WheelHouse IT (Fort Lauderdale, FL)
- …needed + Contribute to improving the IT environment and providing exceptional customer service and support Prior experience in an MSP or support environment, ... is $35,000 to $39,000 per year, depending on experience level . As a Support Technician, you will report to...a Support Technician, you will report to the Support Desk Manager and work as part of a team… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... * Computer Troubleshooting * End User Training * Help Desk /Desktop Support * Mobile Device Support * Password Resets...monitoring generated) remotely and onsite as needed within committed Service Level Agreements (SLA's) * Pay close… more
- Serco (Norfolk, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... data for trend/performance analysis. + Develop, collect, monitor, and analyze Unit Level Training (ULT) metrics. + Track ULT manpower data utilizing the Master… more
- New York eHealth Collaborative (New York, NY)
- …be resolved on the first attempt as much as possible. This position reports to the Service Desk Manager and is operated out of the Manhattan, NY office. Primary ... that cannot be resolved will be escalated to NYeC level 2 or level 3 teams for...and Jira. + 2+ years' experience working in a Service Desk /Help Desk environment with… more
- Entre Technology Services (Coeur D'Alene, ID)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... (Client submitted or monitoring generated) remotely and onsite as needed within committed Service Level Agreements (SLA's) *Pay close attention to detail while… more
- Belcan (Cincinnati, OH)
- …and leadership of operations team, which consists of L1, L2, L3 resources o L1 = Service Desk / Desk Side Support Admins o L2 = Windows, Linux, Storage, ... abilities. You will be leading and managing an IT service management team of ~47 team members, with 5-8...being hired. Candidates considered must also possess a Secret level security clearance or be able obtain one upon… more
- ITW (Tucker, GA)
- …SharePoint Admin and Power BI & Jet Reporting development. + Experience managing MSP & End-user services, including help desk and technical support services. ... and develop talent in order to provide a high level of day-to-day support services while maximizing individual, team...of the improvement are important in this area **Customer Service -** This area includes the ability to understand… more
- US Military Entrance Processing Command (Jacksonville, FL)
- …definition of specialized experience is typical of work performed at the next lower grade/ level position in the federal service (GS-04) OR Education: Four years ... access (ie issuing visitor badges, maintaining visitor logs, etc.) via the reception desk Operate a variety of office automation equipment to prepare enlistment and… more
- R&D Industries, Inc. (Milford, IA)
- …Currently, we have several immediate, full-time openings ranging from new graduate/entry- level positions to experts with multiple years of IT, technology, or ... Depending on the position, duties could range from help desk support to computer programming, research and development, network...2022, 2023, and 2024, RDI was recognized in the MSP 501 - the IT channel's most prestigious global… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- …technical product ownership, or IT operations experience + Experience working within an MSP (Managed Service Provider) or IT organization + Strong understanding ... take our next-generation endpoint privilege management platform to the next level ! About Keeper Keeper Security is transforming cybersecurity for organizations… more