- Robert Half Technology (Atlanta, GA)
- Description We're seeking an experienced Service Desk Manager to lead our client's IT support team within a fast-paced MSP environment. The ideal ... customer service Requirements Proven experience in a Service Desk Manager or similar...or similar IT leadership role Prior experience in an MSP environment highly preferred Advanced proficiency with ConnectWise PSA… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title: Service Desk Technician Location: Cherry Hill, NJ Job Type: 3-6 Months Contract to Hire Responsibilities: The Service Desk Technician will be ... schedule o Perform other duties and responsibilities as assigned by the MSP Manager Required Skills: + Must exhibit a clear, friendly, professional phone manner.… more
- Two95 International Inc. (Cherry Hill, NJ)
- Service Desk /Help Desk ...*Performs other duties and responsibilities as assigned by the MSP Manager . Required Skills: *3 years related ... work experience or BS in Information Systems or related field. *Must exhibit a clear, friendly, professional phone manner. *Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical… more
- Berkshire Hathaway Automotive (Irving, TX)
- Berkshire Hathaway Automotive is seeking an IT Help Desk Technician to join the team. The IT Help Desk Technician is responsible for providing quality technical ... support and customer service to all customers of the Berkshire Hathaway Automotive...range is dependent on experience. Working hours: Our help desk is open from 7:30 am to 7:00 PM… more
- The Arc of Opportunity (Fitchburg, MA)
- …Provider ( MSP ). This role is responsible for monitoring help desk activities, ensuring high-quality service delivery, managing IT-related communications and ... and vision insurance. Essential Job Functions: Managed Services Provider ( MSP ) & Help Desk Oversight . Monitor...Project Communication & Reporting . Manage communication between the MSP project manager and internal stakeholders, ensuring… more
- Belcan (Cincinnati, OH)
- IT Operations Manager Job Number: 358033 Category: -Software & Systems...consists of L1, L2, L3 resources o L1 = Service Desk / Desk Side Support Admins ... SBU Description: An IT Operations Manager /Group Leader position in Cincinnati, OH 45215 is currently...abilities. You will be leading and managing an IT service management team of ~47 team members, with 5-8… more
- ITW (Tucker, GA)
- …SharePoint Admin and Power BI & Jet Reporting development. + Experience managing MSP & End-user services, including help desk and technical support services. ... of the improvement are important in this area **Customer Service -** This area includes the ability to understand...experience working in IT including 3 years as a manager with direct reports. The ideal candidate will have… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- …technical product ownership, or IT operations experience + Experience working within an MSP (Managed Service Provider) or IT organization + Strong understanding ... Keeper Security is seeking an execution-oriented Product Manager to lead the development of our Privileged...with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of… more
- WheelHouse IT (Fort Lauderdale, FL)
- …per year, depending on experience level. As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the ... to improving the IT environment and providing exceptional customer service and support Prior experience in an MSP... service and support Prior experience in an MSP or support environment, server hardware and related tech,… more
- New York eHealth Collaborative (New York, NY)
- …can be resolved on the first attempt as much as possible. This position reports to the Service Desk Manager and is operated out of the Manhattan, NY office. ... and Jira. + 2+ years' experience working in a Service Desk /Help Desk environment with...independent judgment within defined parameters. + A+ certification, Microsoft MSP certification a plus. Expectations of Employees: + Barring… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... medium IT projects. If you have a passion for customer service , enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the… more
- Entre Technology Services (Coeur D'Alene, ID)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... medium IT projects. If you have a passion for customer service , enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the… more
- Robert Half Technology (Avenel, NJ)
- Description Essential Duties and Responsibilities: * Oversee and work with Managed Service Provider ( MSP ): servers, networks, cybersecurity, data and back-up ... vendors - telecoms, cabling * Perform cybersecurity penetration testing * Oversee help desk activities; provide back up support when needed * Set technology policies… more