- General Dynamics Information Technology (Beale AFB, CA)
- …Specifically, you will be providing Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network ... to resolve the problem or escalate to the appropriate level + Monitor and administer network tools for troubleshooting and metrics for trends analysis + Log all… more
- Select Medical (Mechanicsburg, PA)
- …referral bonuses -Thorough orientation program -Team-oriented environment -Hands-on training to help desk The Support Specialist is responsible for delivering ... in the resolution of problems reported to the IS Help Desk . This position is primarily responsible...not limited to, computer or peripheral hardware and software, network connectivity issues, as well as any systems in… more
- L3Harris (Colorado Springs, CO)
- …They will have a strong background in Information Assurance on Government networks; will monitor security of the network using ACAS and other tools to produce ... for terrestrial network connectivity support during high-level DoD missions + Monitor the system to ensure efficient utilization and allocation of network … more
- DR Horton, Inc. (Arlington, TX)
- …the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the ... Help Desk Team * Ensure team members...Provide technical training and mentorship to team members * Monitor calls and provide constructive feedback/coaching * Assist manager… more
- Robert Half Technology (Nashville, TN)
- …that improve the overall effectiveness of the Help Desk Team * Monitor Help Desk Team workloads and backlogs to facilitate higher service level ... Description Robert Half Technology is searching for a skilled Help Desk Support Specialist for a client headquartered in Nashville, Tennessee. This role is a… more
- Chenega Corporation (Warner Robins, GA)
- **Req ID:** 38808 **Summary** **Mid-Level Help Desk Technician** **Warner Robins, GA** Are you ready to enhance your skills and build your career in a rapidly ... federal marketplace and the data visualization environment. The **Mid-Level Help Desk Technician** will provide expert advice...e-mail in a courteous manner. + Document, track, and monitor problems to ensure a timely resolution. + Assign… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo Bay Cuba ... Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC...multiple classified and unclassified environments. + Maintain a customer-facing self- help knowledge repository for problem resolution. Monitor … more
- CompuCom (Tuskegee, AL)
- …an escalation point for complex technical issues + Develop and enforce help desk policies and procedures + Monitor ticketing system for trends and recurring ... reemployment assistance. Our client is currently seeking a qualified ** Help Desk Manager** to join their team...on data analysis + Work closely with IT infrastructure, network , and application teams to resolve systemic issues +… more
- Chase Plastics (Clarkston, MI)
- Help Desk / Application Specialist About the OrganizationAt Chase Plastics, we're real people providing real solutions. It's something we've been doing since ... of all software licenses and perform necessary application upgrades. + Log and manage Help Desk Ticket System and escalate matters when required. Coordinate with… more
- Stony Brook University (Stony Brook, NY)
- … Technician** **may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... to the next level of support as necessary. + Monitor and ensure a high level of availability for...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Stony Brook University (Stony Brook, NY)
- …Desk Technician may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... to the next level of support as necessary. + Monitor and ensure a high level of availability for...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Access Dubuque (Dubuque, IA)
- IT Help Desk **Sedona Staffing Services** 0...issues + Support Windows systems, tablets, and PCs + Monitor and maintain printers + Set up and manage ... Date 20260208 Featured Job TH Ad TH Comments **Similar Jobs** Overnight Front Desk / Night Audit Express Employment Professionals Cashier & Kitchen Support Sedona… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** **Call Center/ Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician ... of technical issues and answering questions regarding software, hardware, and/or network issues. + Accurately diagnose and resolve technical issues. + Effectively… more
- City of New York (New York, NY)
- …New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop support ... of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the...the 2 Lafayette St. and 123 William St. locations. Monitor , Update, and complete Service Now Service Desk… more
- EnergyUnited (Statesville, NC)
- … Network + or equivalent certifications (preferred) **Experience** + 4+ years in a Service Desk or Help Desk role + 5+ years supporting enterprise-class ... Service Desk Supervisor Statesville, NC Job Description **About the...enhance service management capabilities + Prepare budget proposals and monitor operational expenditures + Support purchasing, deployment, and lifecycle… more
- Daisy Brand (Casa Grande, AZ)
- …+ Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act as onsite ... sales force, and other manufacturing plants. What You'll Be Responsible For + Proactively monitor network infrastructure and respond rapidly to issues + Serve as… more
- City of New York (New York, NY)
- …and justice for all. KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing Information Technology team. The Information ... Accept support calls and accurately log them in the Help Desk application. - Troubleshoot and resolve...system, and software related problems. - Install, configure, test, monitor , maintain and troubleshoot end-user issues related to hardware… more
- CAE USA INC (Orlando, FL)
- …environment. The candidate will assist their fellow employees by overseeing a service desk ticketing system to appropriately resolve software problems and to help ... and properly assign end user issues using a service desk ticketing system. + Troubleshoot problems with computer software...8570 Baseline Certification such as A+ CE, CCNA-Security, CND, Network + CE or SSCP or higher or the ability… more
- ManpowerGroup (Madison, WI)
- Our client is seeking a Help Desk to join their team. The ideal candidate will have excellent communication skills, problem-solving abilities, and a ... which will align successfully in the organization. **Job Title:** Help Desk **Location:** Madison, WI - Onsite...a variety of IT issues, including password resets and network access assistance. + Identify, research, and resolve technical… more
- Insight Global (Cape Canaveral, FL)
- Job Description The IT Help Desk technician II is a hands-on role that requires an excellent communicator who can use their own initiative to work as a team or ... support issues for users, communicate status and follow through to completion. * Monitor , report, and respond accordingly to all systems alerts from the Monitoring… more