- Microsoft Corporation (New York, NY)
- …looking for people with a passion for delivering customer success. As a Support Escalation Manager , you will be the primary contact managing escalated customer ... support experiences to our customers to gain and keep their trust. Our Support Escalation Manager will be positioned and aligned with our customers as Chief… more
- Keurig Dr Pepper (Frisco, TX)
- …experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center operations . This role will be ... high-level consumer issues, and ensuring service excellence across all touchpoints. The Escalation Manager will also directly supervise a Consumer Relations… more
- BrightSpring Health Services (Louisville, KY)
- Our Company BrightSpring Health Services Overview The Incident Escalation Manager oversees the Manager on Duty (MOD) team that manages the lifecycle of all ... incident priority when engaging IT support teams. The Incident Escalation Manager will also be responsible for...maintenance to ensure effective and timely communication to business operations . This manager role will drive Problem… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** As a Partnership Manager for Walmart Fulfillment Services (WFS) which is a fast-paced, new fulfillment operation, your role ... the stake holders and update the leadership + Track escalation action items to bring closure with bias for...You have experience collaborating with Product, Analytics and Business Operations teams. + You can influence outcomes and drive… more
- Publix (Alpharetta, GA)
- **32992BR** **Position Title:** Sr Engineer 2 - Escalation Engineering (Alpharetta, GA) **Department:** Publix Technology **Location:** Alpharetta,GA near Atlanta ... constant on Fortune Magazine's Best Companies to Work list. Join the Infrastructure Escalation Engineering team! As a Senior Engineer 2, you will be responsible for… more
- Cambridge International Systems Inc (Omaha, NE)
- …cabling, etc. + Provide basic troubleshooting skills to resolve problems. Act as escalation manager liaison between operations and support elements for ... and systems pertinent to the position. DESIRED QUALIFICATIONS + Act as escalation manager liaison between operations and support elements for rapid… more
- Amazon (Imperial, PA)
- …waste generated and correct consignment documentation is adequately maintained and stored. *Ensure escalation to operations Area Manager when problems arise ... In this position, you are a contact partner between Operations and WHS departments. As a Hazmat waste coordinator,...sending feedback and suggestions for improvements through the line manager . *Verify the condition of waste containers and waste… more
- GE Appliances, a Haier company (Louisville, KY)
- …and continuous improvement in safety, quality, delivery, and cost. **Position** Manager , Manufacturing Operations -2nd Shift **Location** USA, Louisville, KY ... shift and management. + Maintain a good technical knowledge of operations ; follow the escalation process to address and respond to abnormalities and recommend… more
- Corning Incorporated (Charlotte, NC)
- Customer Operations Manager , AMERICAS **Date:** Jun 19, 2025 **Location:** Charlotte, NC, US, 28216 **Company:** Corning Requisition Number: 68736 **The company ... individuals for their own use. **Role Purpose** The Customer Operations Manager plays a crucial role in...work environment that encourages team engagement and productivity + ** Escalation Management:** + Act as the point of contact… more
- Wells Fargo (Atlanta, GA)
- …career" in the US Join us! **About this role:** Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the ... **In this role you will:** + Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and… more
- Qualcomm (San Diego, CA)
- … Operations Program Management **General Summary:** As a New Product Introduction (NPI) Operations Program Manager , you will play a crucial role in ensuring ... to meet our high standards. JOB OVERVIEW: + The Operations Program Manager (OPM) will work with...OPM will propose a recovery plan where applicable. + Escalation to RFFE BU management to be driven/tracked by… more
- Red River (Chantilly, VA)
- …could affect others; you seek to make those around you successful. The ** Operations Manager ** is a client-facing governance role within the Managed Services ... **Service Delivery Manager (SDM)** , who manages service performance. The Operations Manager plays a key role in client satisfaction, operational oversight,… more
- Duquesne Light Company (Pittsburgh, PA)
- …and outcomes. We want you to join our team! **Position Overview:** The ** Operations Service Delivery Manager ** is responsible for hands-on technical end-to-end ... and compliant, and client satisfaction remains high. The technical seasoned manager leads cross-functional teams, drives continuous improvement initiatives, and acts… more
- Marriott (Bethesda, MD)
- …Remotely?** N **Position Type** Management This is a temporary position. As a FLEX Manager , Ad Ops you will play a pivotal role in Marriott's future by developing ... processes to execute and scale advertising operations across MARRIOTT MEDIA, Marriott's fast growing commerce media...advertising campaigns and will serve as the point of escalation for any issues with ad deployment or performance.… more
- City National Bank (Los Angeles, CA)
- *Client Servicing Manager Division Operations - Private Bank* WHAT IS THE OPPORTUNITY? Incumbents in this position act strategically to guide the Private Bank ... of client relationships and their business transactions. Monitors and maintains operations procedures for compliance to bank policies and industry regulations. Acts… more
- Bank of America (Jacksonville, FL)
- AML Refresh Operations - Operations Professional Markets Manager Jacksonville, Florida **To proceed with your application, you must be at least 18 years of ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Jacksonville/AML-Refresh- Operations Operations -Professional-Markets- Manager \_25023397-1) **Job Description:** At… more
- Carnival Cruise Line (Miami, FL)
- The Senior Manager , Maritime Cyber Safety Operations is responsible for leading the operations and management of Operational Technology (OT) cybersecurity ... support standards and guidelines. + Act as an escalation point for critical OT cybersecurity incidents, ensuring swift...a plus. **Knowledge, Skills, and Abilities** + The Senior Manager , Maritime Cyber Safety Operations plays a… more
- City of New York (New York, NY)
- …are moved from warehouse to print room floor; - Work with Data Center Operations Manager on the ongoing design and implementation of contingency sites for ... Job Description Shift Manager - Data Center Operations FISA...staff are not available. Infrequently, the individual may receive escalation calls on Sunday from onsite operators - when… more
- Prime Therapeutics (Oklahoma City, OK)
- …fuels our passion and drives every decision we make. **Job Posting Title** Manager Rebate Pharmacy Operations **Job Description Summary** This position provides ... administrative oversight and management of rebate operations team and is responsible for directing day to... team, reports progress and roadblocks to leadership for escalation . + Identifies and assists in creation of new… more
- Marriott (Bethesda, MD)
- …recruitment and Flex day-to-day operations for the Corporate Office. The Senior Manager serves as the primary point of escalation for operational issues, ... fostering a vibrant and inclusive workplace where excellence thrives. The Senior Manager , Corporate Recruiting Operations plays a pivotal role in leading… more