- CACI International (Omaha, NE)
- Help Desk Operations Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... US * * * **The Opportunity:** As a Unit Level Intelligence (ULI) Toolkit Help Desk Operations Specialist, you will have the opportunity to serve as a… more
- General Dynamics Information Technology (Langley AFB, VA)
- …Secret/SCI **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support,Networking Tools,Technical ... Specifically, you will be providing Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network Monitoring/… more
- Canon USA & Affiliates (Coraopolis, PA)
- …Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. **Posting Tags** \#LI-RH1 ... **About the Role** Second level support resource reflective of expertise and knowledge gained at level 1. Trained in customer service core requirements with demonstrated proficiency with customers, core technologies and work processes. **Your Impact** -… more
- North Carolina's Electric Cooperatives (Raleigh, NC)
- …IT equipment. + Maintain accurate records of issues and resolutions for continuous improvement. + Help Desk Operations & Documentation (~40%) + Help ... **Description** **Title:** Help Desk Intern - Four County...diagnosing and resolving technical issues, and supporting overall IT operations . **Academic and Trade Qualifications:** High school diploma or… more
- Robert Half Technology (Grand Island, NE)
- …ensure exceptional customer service. The ideal candidate will have prior experience managing help desk operations and a strong technical background. Please ... goals. * Stay informed about industry trends and incorporate best practices into help desk operations . * Develop and execute strategies to improve the… more
- General Dynamics Information Technology (Washington, DC)
- …to ensure high-quality service delivery. The manager will drive continuous improvement in help desk operations , streamline workflows, and ensure that support ... Will Make an Impact:** . Act as the senior manager for unclassified help desk operations , providing leadership and guidance to technicians and newly promoted… more
- Robert Half Technology (Willow Grove, PA)
- Description Key Responsibilities * Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved ... help desk coverage. * Identify process improvements in help desk operations and work with management to implement operational process improvements.… more
- Monroe Community College (Rochester, NY)
- …of help desk users + Attends training seminars and workshops on help desk operations + Resolves microcomputer user problems through telephone, screen ... with the daily operations of the technical services help desk in MCC's Technology division, providing first-line routine diagnosis and troubleshooting… more
- Insight Global (Washington, DC)
- …downtime and disruption. * Stay updated on new technologies and industry trends to enhance help desk operations and user support. * Support extended hour and ... Job Description Senior Help Desk Specialist: - Onsite 5x a week in Washington DC (FBI HQ) - 6-month contract to hire - Must possess an active TS clearance at the… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …environments. Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR High School ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations:...level agreements are met. This position supports seamless IT operations and contributes to improved user experiences across supported… more
- Community Health Systems (Franklin, TN)
- …Science, or a related field preferred + 2-4 years of experience in IT support, help desk operations , or technical customer service required + Familiarity ... **Job Summary** The Service Desk Representative II provides technical support and customer...triage, research, and resolution of user-reported issues. The Service Desk Representative II collects and documents information through the… more
- Sanford Health (Sioux Falls, SD)
- …when they need it to ensure our healthcare operations runs smoothly. The Associate Help Desk Support Technician will serve as the first point of contact for ... and increases according to years of applicable experience. **Job Summary** Associate Help Desk Support Technicians will provide front-line technical support for… more
- Epsilon, Inc (Arlington, VA)
- …technical experience in at least two areas: network administration, system administration, cybersecurity operations , or enterprise help desk support + 2-3 ... secure customer networks. You will manage Network Administration, System Administration, and Help Desk teams while serving as the primary operational interface… more
- Serco (Herndon, VA)
- …a DoD Secret security clearance_** **In this role you will:** + Oversee daily operations of Help Desk , Field Services, and Deployment Services teams. ... years in a leadership role + Demonstrated experience managing service operations teams such as Help Desk , Field Services, and/or PC Imaging/Deployment teams… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Leidos (Fort Belvoir, VA)
- …years or Masters with 6 - 10 years of prior relevant experience in a network operations , help desk , or IT support role. Specific experience, education and ... **Description** Leidos is seeking a **Senior NOSC (Network Operations and Security Center) Technician/Network Administrator** to support monitoring large-scale … more
- Intelligent Waves (Fort Belvoir, VA)
- …years or Masters with 6 - 10 years of prior relevant experience in a network operations , help desk , or IT support role. Specific experience, education and ... **Overview** Intelligent Waves is seeking a Network Operations and Security Center (NOSC) engineer to to...Security Center (NOSC) engineer to to support monitoring large-scale operations on a high-profile DOD contract. The contract provides… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …highly collaborative team to deliver state-of-the-art capabilities. The Helpdesk Manager oversees the daily operations of a help desk or IT support team, ... duties and responsibilities:** * Team Management: o Supervising, training, and mentoring help desk staff. o Managing schedules, performance, and workload… more
- US Physical Therapy (Riverhead, NY)
- …is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ... accurate appointment scheduling in person or via phone. + Manages scheduling operations with a focus on growth, including maximizing provider availability and… more
- New York State Civil Service (Albany, NY)
- …or assist in performing technical activities related to application development, data center operations , help desk support, and application integration in ... development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to implementing progressive… more
Related Job Searches:
AV Operations Help Desk,
Desk,
Help,
Help Desk,
Help Desk Operations Manager,
Help Desk Operations Specialist,
Operations