- IHG (Santa Monica, CA)
- …the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** The PBX (Emerald Connect) Agent will play a pivotal role in ... enhance guest service skills. **What We need from you:** + Previous experience as a PBX operator or in a similar role, within a luxury hotel is highly preferred. +… more
- The Resort at Paws Up (Las Vegas, NV)
- …talented Front Desk Agent to join our team in Las Vegas, Nevada. The PBX (Hotel Communications) Agent serves as the central hub of guest communication and ... guidance and enhance guest experience. Systems & Technical + Operate the PBX /console and Maestro PMS to update guest profiles, preferences, Do Not Disturb… more
- Omni Hotels (Austin, TX)
- …may be your perfect match. Job Description Omni Hotels & Resorts is seeking aPBX Agent including a $500 Sign-On Bonusfor the beautiful Barton Creek Resort & Spa! If ... Travel + Leisure World's Best Awards 2024 Responsibilities As PBX : + Handling incoming and outgoing phone calls +...time + Previous customer service experience + Previous hotel PBX /front desk experience is strongly preferred + Previous cashiering… more
- Marriott (New York, NY)
- …Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening ... calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (eg, Bellperson,… more
- Omni Hotels (Dallas, TX)
- …all incoming calls courteously and efficiently. To perform other essential PBX /Telecommunications duties. Responsibilities + Answer all incoming phone calls to the ... resort using the proper protocol, greetings and closings as determined by management. + Take requests from guests or transfer to the appropriate department and assuring requests for maintenance or repairs are logged correctly and promptly including following… more
- Omni Hotels (Hot Springs, VA)
- …in Synergy and Opera. + Be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios, emergency procedures and execute to standard. + Be ... familiar with all hotel amenities (Wireless Internet, Select Guest Program, GHA Discovery Program, Laundry Services, and Omni Kids Program). + Be familiar with all hotel facilities (F&B Outlets, Activities, Membership, Business Center, Gift Shops, Coffee Shop,… more
- Spanish Peaks Mountain Club (Park City, UT)
- …Please Click Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally. Front Office Agent SUMMARY The Front Office Agent is ... responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional relationships with guests to enhance their overall experience. This role will contribute… more
- The Resort at Paws Up (Greenough, MT)
- …to be part of something extraordinary. Position: We are seeking a talented Front Desk Agent to join our team. What We Offer: + Medical, Dental, Vision Insurance + ... 401K with Employer Match + Paid Time Off - 9 Floating Holidays and 15 Personal Days + Career Development and Advancement Opportunities + Life Insurance, Long Term, and Short-Term Disability + Employee Assistance Program (5 free counseling sessions) + Referral… more
- Sage Hospitality Group (Houston, TX)
- …at the beautiful C. Baldwin hotel, Curio Collection by Hilton, as a Front Desk Agent / PBX Operator and become an integral part of our exceptional guest service ... team. We are seeking candidates with a minimum of 6 months of front desk experience and proficiency in the OnQ property management system. If you are passionate about delivering luxury hospitality experiences, we invite you to apply. **Responsibilities** +… more
- Vail Resorts (Vail, CO)
- …hotel staff, as necessary, to include filling in other roles such as concierge, greeter, PBX , Guest Service Agent , and any other assistance when called upon. + ... Exhibits a professional demeanor through appearance and maintains a positive attitude toward all employees, managers, and guests. + Develops a strong working relationship with co-workers and managers throughout the property to ensure communication and teamwork… more
- Omni Hotels (Hilton Head Island, SC)
- …experience in key front-of-house and housekeeping positions, includingGuest Service Agent , PBX Operator, Bellperson, Concierge, Rooms Controller, Loyalty ... AM/PM checklist, etc. + To be thoroughly acquainted with PBX Operator duties. + To be a main liaison...familiar with the Phone and Alarm System in the PBX department. + Possess a thorough familiarity with the… more
- Vail Resorts (Vail, CO)
- …and outdoor dining, Rock Resorts Spa and fitness center. **Job Summary:** PBX Operators are responsible for providing the Guest's first experience while answering ... following roles, but not limited to: + **Front Desk and Arrival Staff Agent -** Check in/out process, greeting/welcoming arriving guests, assist guest with questions… more
- The Walt Disney Company (Kapolei, HI)
- …including, but not limited to: + **Front Desk and Arrival Staff Agent -** Check in/out process, greeting/welcoming arriving guests, assist guest with questions ... regarding their room, folio activity or hotel reservation + **Concierge Agent ** - assist Guests with questions, directions, event schedules, dining reservations,… more
- Omni Hotels (San Diego, CA)
- …your perfect match. Job Description Omni Hotels & Resorts is seeking Front Desk Agent at the Omni San Diego Hotel! If you love hospitality, creating amazing customer ... front office SOP's. + To be thoroughly acquainted with PBX Operator duties. + Be familiar with emergency procedures...familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest scenarios and… more
- Travel + Leisure Co. (Clearwater Beach, FL)
- …hiring for Club Wyndham Clearwater Beach Resort.** **How You'll Shine:** The Universal Agent is responsible for greeting all guests in lobby, maintaining the flow of ... also offering general concierge services for guests. The Universal Agent will help with registering guests in and out...guests in and out of the resort and operating PBX as needed while enhancing the overall guest experience… more
- University of Southern California (Los Angeles, CA)
- …restaurants and kitchens, are in the planning stage. We are seeking a Front Desk Agent to join our rapidly growing team. The Opportunity: As guests check into or out ... a friendly and respectful manner. As the Front Desk Agent , you will continue to provide exceptional customer service....and travel directions. + Assist with incoming calls through PBX console in a polite and professional manner using… more
- Sage Hospitality Group (Portland, OR)
- **Why us?** We are looking for a new **Front Desk Agent ** for The Hotel Zags. Position requires availability for afternoon and evening shifts, with Sunday and Monday ... about the city around it.** **Job Overview** **Front Desk Agent ** responds in a professional and courteous manner to...responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls,… more
- Tioga Downs Casino Resort (Nichols, NY)
- Front Desk Agent Do you have a passion for customer service? Tioga Downs is looking for a Front Desk Agent to provide top-notch customer service for our Hotel ... * Listening for and responding to guest complaints. * Operates Hotel switchboard and/or PBX . * Ensures a maximum level of service and satisfaction is achieved and… more
- Sage Hospitality Group (Portland, OR)
- …us?** the Nines, A Luxury Collection Hotel, Portland is seeking a **Front Desk Agent ** to join their renowned team. The perfect candidate is passionate about service ... to anticipate needs and exceed expectations. **Job Overview** The **Front Desk Agent ** responds in a professional and courteous manner to arriving, departing and… more
- Hilton (Orlando, FL)
- …to weekdays,weekends, and holidays\. **What will I be doing?** As a Communications Agent , you would be responsible for answering and responding to internal and ... and spelling + Operate office equipment including, but not limited to, computers, PBX system, fax machine, e\-mail, etc\. **What are we looking for?** Since being… more
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