- Omni Hotels (Asheville, NC)
- …upscale hotel amenities and services to them. Front Desk Agent / PBX Operators are also responsible for settling guest accounts upon check-out, resolving ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and..., as well as serving as ambassadors throughout the guest 's stay. Front Desk Agent / PBX … more
- Omni Hotels (Orlando, FL)
- …importance of our Medallia scores. + Understand all Moments of Service for PBX , Guest Services and Front Desk. + Maintain 4-Star/4-Diamond Standards of ... Golf Club). + To be familiar with the inter-relationship between the different departments ( PBX , Guest Service , Housekeeping, F&B outlets, Gift shop, and… more
- Spanish Peaks Mountain Club (Laguna Beach, CA)
- …outgoing communications. We are seeking a motivated and customer service oriented PBX Operator to handle all communications and guest requests in a positive ... to be considered. Please Click Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally. PBX Agent SUMMARY The PBX Operator… more
- The Resort at Paws Up (Las Vegas, NV)
- … to join our team in Las Vegas, Nevada. The PBX (Hotel Communications) Agent serves as the central hub of guest communication and service coordination, ... the luxury standards of the resort by delivering exceptional service , anticipating guest preferences, and ensuring operational...guest experience. Systems & Technical + Operate the PBX /console and Maestro PMS to update guest … more
- IHG (Santa Monica, CA)
- …handling procedures and security protocols. + Participate in training programs to enhance guest service skills. **What We need from you:** + Previous experience ... Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service . + Outstanding organizational abilities and skill for… more
- Omni Hotels (Austin, TX)
- …arrivals and departures within a short period of time + Previous customer service experience + Previous hotel PBX /front desk experience is strongly preferred ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...Travel + Leisure World's Best Awards 2024 Responsibilities As PBX : + Handling incoming and outgoing phone calls +… more
- The Resort at Paws Up (Greenough, MT)
- …+ Ensure confidentiality of guests before and throughout their stay. + Assist with guest service issues promptly and efficiently. + Sell and promote resort ... extraordinary. Position: We are seeking a talented Front Desk Agent to join our team. What We Offer: +... enrichment activities, accurately and promptly assisting to remedy guest service issues. + Keep up-to-date knowledge… more
- Spanish Peaks Mountain Club (Park City, UT)
- …guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations + Communicating and partnering with ... is personalized and executed seamlessly + Maintaining proper record keeping for guest accounts, being knowledgeable about hotel services and local surroundings… more
- Vail Resorts (Vail, CO)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... dining, Rock Resorts Spa and fitness center. **Job Summary:** PBX Operators are responsible for providing the Guest...knowledge is a plus. Continually provide prompt and courteous service when answering guest calls and making… more
- Marriott (Aspen, CO)
- **Additional Information** **Job Number** 26207485 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Club Aspen Highlands, 75 ... order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding,… more
- The Walt Disney Company (Kapolei, HI)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... and much more! Operators are responsible for providing the Guest 's first experience with the Spirit of Aulani while...needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions… more
- The Colonnade Hotel (Boston, MA)
- …* Minimum of one year prior customer service experience required. * Previous guest services experience within a hotel is required. * Graduate of Hotel School ... Guest registration process and communication of hotel services and promotions. * Operate the PBX ...candidates will have strong history of high end customer service experience. Candidates must be guest focused… more
- Kimpton Hotels & Restaurants (Denver, CO)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service ...education degree (GED) required. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Kimpton Hotels & Restaurants (Santa Barbara, CA)
- …it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service to our guests along the way. You'll act...customer-facing role is preferred. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Travel + Leisure Co. (Clearwater Beach, FL)
- …of the resort and operating PBX as needed while enhancing the overall guest experience with exceptional service . **How You'll Make an Impact:** + Greet ... flow of lobby traffic, while also offering general concierge services for guests. The Universal Agent will...guest request and/or complaints. + Delivering general concierge services for all onsite guests by providing several ways… more
- Travel + Leisure Co. (Clearwater Beach, FL)
- …into exceptional experiences for millions of travelers worldwide. **Job Summary** The Universal Agent is responsible for greeting and registering guest in and ... to the site's sales team, while enhancing the overall guest experience with exceptional service . **Essential Job...PBX and direct calls utilizing proper etiquette. Receive guest requests and/or complaints and ensure that appropriate actions… more
- Sage Hospitality Group (Portland, OR)
- …Agent ** to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest ! **Poised in the ... honors the structure's storied past both in its striking decor and impeccable service . Individualistic design traits celebrate the surroundings of one of finest LEED… more
- Sage Hospitality Group (San Francisco, CA)
- …personal and professional growth. We hope you consider joining us! **Job Overview** Our Guest Service Agents are responsible for responding in a professional and ... us?** Hotel Zeppelin is seeking a full-time **Front Desk Agent ** to join our team in serving guests with...in which we live and work. By providing genuine service we build relationships with our guests and value… more
- Sage Hospitality Group (Denver, CO)
- …Next Big Step in Your Career? We're looking for a Front Desk Agent /Night Auditor at Courtyard Denver Downtown! Work alongside our experienced team, drive ... forward-thinking initiatives, and shape exceptional guest experiences in a vibrant urban environment. This role will include 3 days Front Desk shifts (MID and PMs)… more
- Sage Hospitality Group (Detroit, MI)
- **Why us?** **Shinola Hotel** is seeking a **Front Desk Agent ** to create timeless memories and quality experiences for guests and associates alike. The world's ... impact on visitors and locals alike, with products and services uniquely their own. Born in Detroit, the Shinola...in which we live and work. By providing genuine service we build relationships with our guests and value… more