- GCI Communication Corp (Colorado Springs, CO)
- …+ Service Assurance + Service Assurance/ Service Acceptance + Problem Management + Reporting Analyst Process Improvement; Service Assurance; ... GCI's Service Assurance Analyst II will provide...service requirements, including business-side ownership of the required Problem Management process to get requirements formalized.… more
- CVS Health (Montgomery, AL)
- …with heart, each and every day. **IT Problem Management - Sr Analyst , IT Customer Service /Suppor** **t** **Job Description** The Sr Analyst , IT ... role, we are seeking a proactive and skilled Senior Analyst to join our dynamic team. As a Senior...of experience implementing change, incident, and problem management . + Experience delivering customer service in-line… more
- Entergy (New Orleans, LA)
- …candidate would also be part of the IT Problem Review and Management processes to identify gaps in service delivery, including potential Human Performance ... seeking a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human Performance… more
- Bank of America (Richmond, VA)
- Lead Product Analyst , IT Service Management Charlotte, North Carolina;Kennesaw, Georgia; Richmond, Virginia **Job Description:** At Bank of America, we are ... our customers and employees. **Position Summary:** The **ITSM (IT Service Management ) Lead Product Analyst **...+ Deep understanding of the ITIL Service Management functions including Change, Incident, Problem , etc.… more
- CACI International (Chantilly, VA)
- Information Technology Service Management (ITSM) Incident Process Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance ... of Travel: None * * * The Information Technology Service Management (ITSM) Incident Process Analyst...does not repeat * Identify incident trends and create problem tickets for the same * Identify incident resolutions… more
- NANA Regional Corporation (San Antonio, TX)
- The Incident and Problem Management Analyst serves as the primary point of contact for incident and problem reporting within the client organization. ... Tier III support. Responsible to resolve tickets in accordance with contractual service level agreement (SLA) response and resolution times. Shift work required in… more
- DMS International (Virginia Beach, VA)
- US Navy Functional Analyst (Information Management ) Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in ... our customer's mission DMS is currently seeking an Functional Analyst (Information Management ). The Functional Analyst...Work Statement (PWS) and may be required to attend in- service training which is designed to update contractor personnel… more
- State of Massachusetts (Chelsea, MA)
- …calls. The Service Desk Analyst will provide high quality customer service and problem resolution to all supported customers. If the Service ... positive community outcomes. *About the Role:* EOTSS is seeking to hire a* Service **Desk** Analyst *to join the*End**User**Support**Team*. The Service Desk … more
- MTA (Brooklyn, NY)
- Transit Management Analyst Series Job ID: 10857 Business Unit: New York City Transit Location: Brooklyn, NY, United States Regular/Temporary: Regular Department: ... Date Posted: Apr 23, 2025 Description Job Title: Transit Management Analyst Series Last Date of Filing:...attention to detail + Data retention (filing) + Strong problem -solving skills and ability to adapt to changing priorities… more
- MTA (Brooklyn, NY)
- Associate Transit Management Analyst Job ID: 10171 Business Unit: New York City Transit Location: Brooklyn, NY, United States Regular/Temporary: Regular ... Authority Date Posted: Jan 16, 2025 Description Job Information: Title: Assistant Transit Management Analyst I-II/ Associate Transit Management Analyst … more
- City of New York (New York, NY)
- …for OMB and be an agile problem solver providing a high-level of customer service to OMB staff. The analyst will contribute to improving IT operations and ... Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 SUMMARY: The Mayor's... CONTROL CODE: OTH-25-01 SUMMARY: The Mayor's Office of Management and Budget (OMB) is the City government's chief… more
- MyFlorida (Tampa, FL)
- SENIOR MANAGEMENT ANALYST SUPV - SES - 60026689 1 Date: May 2, 2025 The State Personnel System is an E-Verify employer. For more information click on our ... No: 852452 Agency: Children and Families Working Title: SENIOR MANAGEMENT ANALYST SUPV - SES - 60026689...(ESS) Florida Program Office. This is a Selected Exempt Service management position responsible for conducting the… more
- Zurich NA (Atlanta, GA)
- …filled at the Underwriting Account Service Associate or Underwriting Account Service Analyst level. The hiring manager will determine the appropriate level ... of data collection and analysis + Microsoft Office experience **OR** Underwriting Account Service Analyst Basic Qualifications: + Bachelor's degree and 2 or more… more
- Koniag Government Services (Washington, DC)
- Program Management Analyst Level III Washington, DC, USA Req #350 Wednesday, April 30, 2025 **Koniag Emerging Technologies (KET),** a Koniag Government Services ... company, is seeking a Program Management Analyst Level III to support **KET**...+ Develop and maintain strong relationships through excellent customer service skills, project management knowledge, and a… more
- Koniag Government Services (Washington, DC)
- Program Management Analyst Level V Washington, DC, USA Req #349 Wednesday, April 30, 2025 **Koniag Emerging Technologies (KET),** a Koniag Government Services ... company, is seeking a Program Management Analyst Level V to support **KET**...+ Develop and maintain strong relationships through excellent customer service skills, project management knowledge, and a… more
- Koniag Government Services (Washington, DC)
- Program Management Analyst Level IV Washington, DC, USA Req #289 Thursday, April 24, 2025 **Koniag Emerging Technologies (KET),** a Koniag Government Services ... company, is seeking a Program Management Analyst Level IV to support **KET**...+ Develop and maintain strong relationships through excellent customer service skills, project management knowledge, and a… more
- CACI International (Forest Heights, MD)
- …Senior Service Desk Analyst shall possess and demonstrate sound customer service and telephone skills, attention to detail, problem solving skills, and a ... installing, upgrading, and removing software * Experience using ServiceNow service management software (or similar tool) to...Directory management & administration * Knowledgeable of Problem Management best practice and processes *… more
- Lion Real Estate Group (Sherman Oaks, CA)
- …and will perform special projects and ad hoc analyses as needed. SENIOR ANALYST , ASSET MANAGEMENT - Essential Functions + Collects, analyzes, and prepares ... schedule decided by the Company + Provides exemplary customer service to residents, prospects, and guests and represents the...Company in a professional manner at all times SENIOR ANALYST , ASSET MANAGEMENT - Required Skills/Abilities +… more
- Alight (Newton, IN)
- …Major Incident status to business stakeholders. + Performs required follow up actions once service restoration is reached. Problem Management : + Supports the ... learn more about us, visit stradaglobal.com **ROLE** : Incident Management Analyst **Position Summary:** The Incident ...processes, with a focus on Major Incident Mgmt and Problem Management + ITIL Service … more
- CGI Technologies and Solutions, Inc. (Newport News, VA)
- …and ability to meet deadlines in a fast-paced environment. Experience with IT Service Management Frameworks such as ITIL and processes such as Configuration, ... **Configuration Management & Requirements Analyst (Delivery)** **Category:**...Management (T1) + CompTIA Security+ English + Incident Management + Problem Management +… more
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