- BioAgilytix (San Diego, CA)
- …ID, Office 365, VMware, and other enterprise technologies Exceptional customer service and problem -solving skillsExcellent written and verbal communication ... The Laboratory Systems Analyst is responsible for providing support to projects related to validated computerized systems and the overall corporate… more
- Travel + Leisure Co. (Orlando, FL)
- …senior technology and business leadership. + 3 years' experience in an Information Technology Analyst , Operations, Service Management or Service Delivery ... and follow-up of Root Cause Analysis activities through the Problem Management process. This individual is a...collaboration skills. + Experience with one or more IT Service Management platforms (HEAT, Zendesk, Jira, ServiceNow,… more
- CACI International (Sterling, VA)
- Network Problem Management Quality Assurance Analyst...Network Problem Management Quality Assurance Analyst to support our IT service ... responsible for ensuring the quality and effectiveness of our problem management activities, conducting audits, and contributing...certification and training + Good working knowledge of the Service Management workflows and ITSM processes +… more
- OneMain Financial (Charlotte, NC)
- The Lead Technology Problem Management Analyst position will report into the Problem Management Team within the Production Operations organization. ... tickets in this assigned domain. + Build out Knowledge Management . Write articles, manage articles, enable self service...track them to closure. Coach other members of the Problem Management function. + Recommend ideas on… more
- GovCIO (Doral, FL)
- **Overview** GovCIO is seeking a motivated, career and customer-oriented Senior Problem Analyst to join our team in Doral, FL. **Responsibilities** ... and Experience + BA/BS in field necessary to assume Problem Analyst III duties and a minimum...a related field. Strong understanding of ITIL-informed or other Service Management Frameworks. Deep understanding of IT… more
- CACI International (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... None Type of Travel: None * * * The Service Performance Management Analyst designs,...accurate reporting to improve service delivery, infrastructure management , and conduct proactive problem and incident… more
- CACI International (Chantilly, VA)
- Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... None Type of Travel: None * * * The Service Performance Management Analyst designs,...accurate reporting to improve service delivery, infrastructure management and proactive problem and incident … more
- DMS International (Virginia Beach, VA)
- US Navy Functional Analyst (Information Management ) Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in ... our customer's mission DMS is currently seeking an Functional Analyst (Information Management ). The Functional Analyst...Work Statement (PWS) and may be required to attend in- service training which is designed to update contractor personnel… more
- MTA (Staten Island, NY)
- Transit Management Analyst Series Job ID: 12542 Business Unit: SIRTOA Location: Staten Island, NY, United States Regular/Temporary: Regular Department: Staten ... Date Posted: Jul 31, 2025 Description Job Title: Transit Management Analyst Series First Date of Posting:...needed for each project. + Exceptional interpersonal and customer service skills with the ability to interact with all… more
- MTA (Brooklyn, NY)
- Associate Transit Management Analyst Job ID: 10171 Business Unit: New York City Transit Location: Brooklyn, NY, United States Regular/Temporary: Regular ... Authority Date Posted: Jan 16, 2025 Description Job Information: Title: Assistant Transit Management Analyst I-II/ Associate Transit Management Analyst … more
- City of New York (New York, NY)
- …the supervision of the IT Service Management (ITSM) Manager, the Service Management and Production Control Analyst will be responsible for managing ... support with application service desk management ie incidents, service requests and problem management - Minimum 3+ years of experience with Jira or… more
- Organon & Co. (Jersey City, NJ)
- **Job Description** **The Position:** The Service Management Technology Analyst is responsible for supporting the planning, coordination, and execution of IT ... various teams to ensure that changes to IT systems and processes are implemented. The Service Management Technology Analyst will assist in developing change … more
- CalSTRS (Sacramento, CA)
- Job Posting: Service Desk Analyst State Teachers' Retirement System JC-485042 - Service Desk Analyst INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - ... tickets passed on to other levels of support. The Service Desk Analyst works as part of...one of the best places to work in money management eight times by Pensions & Investments magazine, we… more
- MTA (Brooklyn, NY)
- Transit Management Analyst Series Job ID: 12323 Business Unit: New York City Transit Location: Brooklyn, NY, United States Regular/Temporary: Regular Department: ... NYC Transit Authority Date Posted: Jul 21, 2025 Description Title: Transit Management Analyst Series First Date of Posting:07/16/25 Last Date of Filing: 08/15/25… more
- City of New York (New York, NY)
- …for OMB and be an agile problem solver providing a high-level of customer service to OMB staff. The analyst will contribute to improving IT operations and ... Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 SUMMARY: The Mayor's... CONTROL CODE: OTH-25-01 SUMMARY: The Mayor's Office of Management and Budget (OMB) is the City government's chief… more
- Community Health Systems (Franklin, TN)
- …execution. The Vendor Management Analyst performs within the vendor management framework to control costs, drive service excellence, and generate value ... Analyst is responsible for the IS contract management lifecycle. The Vendor Management Analyst...They assist with issue resolution and/or vendor quality of service complaints under the supervision of the VM Specialists.… more
- TECO Energy (Ybor City, FL)
- …and maintenance * Working knowledge with packet analysis and denial of service protection * Strong critical thinking, analytical, problem solving, and ... service network access points. NETWORK & SYSTEMS SECURITY ANALYST II (LEVEL 2) In addition to the duties...Good working knowledge with packet analysis and denial of service protection * Strong critical thinking, analytical, problem… more
- CACI International (Sterling, VA)
- Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... architectures, and technologies (eg, TCP/IP, MPLS, SDN) + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4… more
- City of New York (New York, NY)
- …of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. Duties include: - Performing delegated and ... Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency… more
- CACI International (Forest Heights, MD)
- …The Service Desk Analyst shall possess and demonstrate sound customer service and telephone skills, attention to detail, problem solving skills, and a ... installing, upgrading, and removing software * Experience using ServiceNow service management software (or similar tool) to...Directory management & administration * Knowledgeable of Problem Management best practice and processes *… more
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