- Honeywell (Morris Plains, NJ)
- …their carbon emissions, and improving their operational efficiencies. **THE POSITION** As a **IT Manager , Service Desk Problem Management** , you will ... be responsible for managing and overseeing the service desk problem management process. Your role will involve ensuring the timely resolution of IT issues,… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on ... Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The...tools and integration into broader IT ecosystems. **Analytical & Problem -Solving:** + Expertise in analyzing ticket trends, resolving incident… more
- Tarleton State University (Stephenville, TX)
- Job Title Service Desk Manager Agency Tarleton State University Department User Support Proposed Minimum Salary Commensurate Job Location Stephenville, Texas ... Job Type Staff Job Description The Service Desk Manager , under direction...+ Encourages collaboration with other IT teams to enhance problem -solving and technical knowledge. Minimum QualificationsRequired Education and Experience:… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Manager is responsible...expand skills and knowledge, as well as tackle new problem and take on new responsibilities. MPR Associates, Inc.… more
- University of Washington (Seattle, WA)
- …position, **click here.** **UW MEDICINE IT SERVICES** has an outstanding job opportunity for a ** Manager , Service Desk ** . **WORK SCHEDULE** + 100% FTE - 40 ... for the strategic direction and operational excellence of the UW Medicine IT Services Service Desk , a 24x7 operation. This role is crucial for ensuring… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Operations Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... delivery model. CACI has an excellent opportunity for an experienced, self-directed **Enterprise Service Desk (ESD) Operations Manager ** . As a senior … more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... applications are needed on an ongoing basis. The Integrated Service Center Account Manager will provide front...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- Crate & Barrel (Northbrook, IL)
- …looking for a driven professional with an inclusive mindset to join our team as a Service Desk , Manager This is an on-site position (Monday through Thursday) ... day basis. A day in the life as a Service Desk , Manager + Create,...Foundations Certification preferredStrong familiarity with key ITIL disciplines (Incident, Problem , Change) and service management platforms (eg… more
- Arizona Public Service (Phoenix, AZ)
- Manager , Information Technology | Service Desk Apply now " Date: Jun 11, 2025 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our present and future ... the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary Manager , Information Technology | Service Desk Make a meaningful… more
- SOS International LLC (Boston, MA)
- Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are...Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. Acts… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
- Marriott (Marina, CA)
- …employed by a franchisee and not by Marriott International, Inc. Job Description Front Desk Manager Springhill Suites by Marriott The Dunes On Monterey Bay JOB ... in the absence of the Front Office or Front Desk Manager . * Supports daily Front ...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be responsible for… more
- Marriott (Washington, DC)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Robert Half Technology (Atlanta, GA)
- Description We're seeking an experienced Service Desk Manager to lead our client's IT support team within a fast-paced MSP environment. The ideal candidate ... maintain a high standard of customer service Requirements Proven experience in a Service Desk Manager or similar IT leadership role Prior experience in… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and ... mentoring Service Desk personnel while ensuring operational excellence in IT support...Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. +… more
- University of Oregon (Eugene, OR)
- Front Desk and Outreach Manager Apply now ... of Residence Life, for Occupancy & Outreach the Front Desk and Outreach Manager is responsible for...Student Services and Enrollment Management's efforts. In addition, the Manager will have oversight of the customer service… more
- CACI International (Forest Heights, MD)
- …accurately in a fast paced and changing environment. Qualified candidates will work with the Service Desk Manager to ensure all Service Level Agreements ... extensive experience supporting customers in a Service Desk capacity, familiar with ITIL (Incident, asset, problem...reviews and timesheets of assigned technicians. * Working with Service Desk Manager to ensure… more
- TEKsystems (New York, NY)
- …printers, printer queues and business/clinical applications. * Identify problems for submission to problem management process Skills Service Desk , Help ... Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as...speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service… more
- Arena Technical Resources, LLC (Washington, DC)
- …are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities: - Managing the day-to-day operations of ... IT Service Desk Supervisor Location: Washington, DC,...staff at all levels of the organization. - Strong problem -solving and organizational skills and the ability to think… more
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