- DISH Network (Englewood, CO)
- …is seeking a highly analytical and self-driven professional to join our team as a Product Manager . In this role, you will lead the optimization of our experience ... role, you will be accountable for the day-to-day management of our Insights and Conversational Analytics product portfolio. Your responsibilities will include… more
- City National Bank (Los Angeles, CA)
- * MANAGER , CLIENT EXPERIENCE ( CX ) & INSIGHTS , SVP* *WHAT IS THE OPPORTUNITY?* The SVP and Manager of CX and & Client Insights is responsible for ... to catalyzing a culture of client-centricity within City National Bank, this role oversees a CX and Client Insights team that partners daily with the lines of… more
- Amazon (New York, NY)
- …against a breadth of exclusive content which positions us well for the long-term. As a Principal Product Manager - Tech, Ad CX , you will lead the charge in ... fast delivery. Key job responsibilities - Set a global product vision for Ad CX - Launch...owning/driving roadmap strategy and definition - Experience as a product manager or owner Preferred Qualifications -… more
- BP Americas, Inc. (Chicago, IL)
- **Entity:** Customers & Products **Job Family Group:** Marketing Group **Job Description:** As a CX Manager , you will support the CX & Journey Innovation ... Advocacy, Brand Management, Commercial Acumen, Customer Segmentation, Generating customer insights , Listening, Offer and product knowledge, Offer Development,… more
- Qualtrics (Provo, UT)
- …Join over 5,000 people across the globe who think that's work worth doing. **Engagement Manager - Global CX Center of Excellence** **Why We Have This Role** At ... Manager , you'll help architect and operationalize our internal CX program-translating business needs into innovative, scalable solutions on the Qualtrics… more
- Qualtrics (Seattle, WA)
- …to business. Join over 5,000 people across the globe who think that's work worth doing. ** Product Marketing Manager , CX ** **Why We Have This Role** AI is ... AI-based solutions. We are seeking an experienced and strategic Product Marketing Manager to drive an evolution...closely with product management to influence the product roadmap based on market insights and… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... responsibilities * Lead and standardize quality control processes across Ad CX programs. * Develop and implement automated quality checks, measurement frameworks,… more
- Principal Financial Group (Des Moines, IA)
- …enable a world where financial security is accessible to all. The Customer Experience Product Manager will be a strategic thinker dedicated to spearheading the ... including Chatbots, Conversational IVR, and AI/personalization initiatives. The Customer Experience Product Manager is experienced and has deep understanding of… more
- Capgemini (New York, NY)
- …agency or consultancy environment + Deep and broad experience with CX Advisory and CX Platforms, with depth in Adobe product suite + Understand how to turn a ... _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing,...models, and governance frameworks._ _._ _You will provide objective insights into the strengths and weaknesses of products, tools,… more
- Capgemini (New York, NY)
- …design, or consulting setting, with knowledge of and exposure to innovation frameworks, CX design & design thinking, and/or product management._ + _A minimum ... _, which focuses on the Activation & Enablement of CX at scale. This leader will drive our efforts...models, and governance frameworks._ . _You will provide objective insights into the strengths and weaknesses of products, tools,… more
- Amazon (Westborough, MA)
- …for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, ... Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our… more
- DISH Network (Littleton, CO)
- … teams to implement impactful changes. This role reports directly to the Manager , Retail Wireless CX Optimization within the Retail Wireless Business Operations ... problem management efforts + Partner with cross-functional teams to provide data-driven insights and recommendations for process improvements and CX initiatives… more
- ServiceNow, Inc. (Vienna, VA)
- …Solution Sales Executive that will be responsible for market success of ServiceNow's CX , Service Digital and Now Assist Products across the US Federal Civilian ... Tribes and GSA Government Agencies. Our CX Workflow Solution is built on ServiceNow's market leading...the organization. + Communicate competitive intelligence and activity to manager and BU to ensure we keep ahead of… more
- Qualtrics (Provo, UT)
- …engineering team in Provo, Utah. Our team is pushing the Qualtrics Customer Experience ( CX ) product to the next level. You should love data visualization and ... that's work worth doing. **Software Development Engineer II - CX Journeys** **Why We Have This Role** Qualtrics is...demonstrating persistence in getting things done + Partnering with product managers, UX designers, and other engineers to deliver… more
- Amazon (Seattle, WA)
- Description Amazon is seeking a Senior Product and Customer Insights Manager to join our Customer Experience and Business Trends (CXBT) team. This person ... to understand the business context behind the customer experience ( CX ). You will analyze shopping experience for Amazon Stores,...of a product - Experience as a product manager or owner Preferred Qualifications -… more
- Amazon (Seattle, WA)
- …add selection that delights our customers and fulfills their shopping needs. As the Sr. Product Manager for variation CX , you will develop the vision, ... all essential. Key job responsibilities Key responsibilities for the Senior Product Manager include: Defining and implementing new CX features that improve … more
- Point32Health (Canton, MA)
- …Summary** Under direction of the Director, Customer Experience ( CX ), the CX Measurement & Improvement Program Manager is directly responsible for leading ... Using a research-based and data-driven approach while grounded in customer-centricity, the CX Measurement & Improvement Program Manager will work collaboratively… more
- Point32Health (Canton, MA)
- …groups. + Develop performance metrics that effectively measure progress and provide insights for further process optimizations **Participate on CX governance ... direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all Point32Health lines of business understand,… more
- Amazon (New York, NY)
- …through providing data and insights that help identify opportunities for product automation and improved CX . Beyond RM responsibilities, they autonomously ... right place. Amazon Ads is looking for a Senior Manager of Product Release Manager ...readiness. The RM actively drives discussions cross org for CX /service team usability, feature design trade-offs, product … more
- Amazon (New York, NY)
- …through providing data and insights that help identify opportunities for product automation and improved CX . Beyond RM responsibilities, they autonomously ... right place. Amazon Ads is looking for a Senior Product Release Manager , Global Release Management to...product growth and business opportunity vs. execution and CX risks, 4) managing user acceptance testing (UAT), and… more