- USAA (Colorado Springs, CO)
- …and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule ... to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience… more
- Ochsner Health System (Chalmette, LA)
- …in 1942, but one thing has never changed - our commitment to serve, heal, lead , educate, and innovate. We believe that every award earned, every record broken and ... discretion. Education Required - Completion of an approved radiologic technology program . Work Experience Required - None. Preferred - Radiologic technology… more
- Ochsner Health System (Gretna, LA)
- …in 1942, but one thing has never changed - our commitment to serve, heal, lead , educate, and innovate. We believe that every award earned, every record broken and ... to work flexible schedule (eg 24/7, weekend, holiday, on call availability). Job Duties * Assists the team in...employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- Extra Space Storage (Midvale, UT)
- …conversion by focusing on productivity, quality and customer experience. Performs day-to-day call center team management functions, while focusing on building an ... ways than one. But in order to maintain this lead , we need exceptionally motivated, capable, and driven people...+ Assists with the oversight and supervision of the call center 's day-to-day operation. + Handles escalated… more
- Scripps Health (San Diego, CA)
- …Public speaking * Preceptor experience **Job:** **Clinical Support* **Organization:** **Scripps Clinic* **Title:** * Lead Medical Assistant - Call Center - 4S ... gynecology, and gastroenterology. *Why work at the 4S Ranch Call Center ? * * Make a Meaningful...to a positive, rewarding environment. *What you'll do:* * Lead training and provide ongoing support for onboarding new… more
- Penn State Health (Hershey, PA)
- …executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Lead Scheduler - Corporate Call Center **Location** US:PA: ... no waiting period as well as a Total Rewards Program that highlights a few of the many additional...program . + **_Be Supported_** by the HR Solution Center , Learning and Organizational Development and Virtual Benefits Orientation,… more
- Mass Markets (Savannah, GA)
- …of the account. Key Responsibilities: + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. + Coach supervisors on ... business services companies in the USA, with a strong call center footprint and operations that extend...commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly… more
- Mass Markets (Mesilla, NM)
- …industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... seeks ways to improve the internal processes and results program -wide. Operations managers conduct regular business meetings with supervisor...and the health of the account. Key Responsibilities: + Lead and manage 5-10 call center… more
- Mass Markets (Wichita, KS)
- …of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives + Responsible for ... fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... motivated individual and possess excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance,… more
- Hilton (Honolulu, HI)
- …and most iconic beachfront resort in Hawaiʻi, is seeking an experienced **Director of Call Center Services** to lead the Reservations and Telecommunications ... Drivers and Brand Standards\. **The Role** The **Director of Call Center Services** manages the efficient daily...family _ + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …(PM) will The Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and ... and managing resources to perform the work of the program /project plan. The PM will provide oversight of the...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Trinity Health (Rensselaer, NY)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** **Registration Associate - Call Center - Rensselaer, NY - FT** If you are looking for a ... Registration position in a Call Center , this could be your opportunity....and quality of life converge + **Advancement:** Strong orientation program , generous tuition allowance and career development + **Work/Life:**… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- American Pest (Richmond, VA)
- …Accident Insurance, Critical Illness & Hospital Indemnity Plans If you're a seasoned call center leader looking for your next opportunity to help develop ... and lead a quickly growing team, we'd love to hear...standards, measurements, and corrective devices all geared towards accomplishing call center goals and objectives. As a… more
- Mass Markets (Garden City, GA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... a globally expanding, industry-leading organization. We are looking for an Experienced Call Center Managerto oversee operations, drive performance, and ensure… more
- CVS Health (Tallahassee, FL)
- ….) + 1+ year(s) of experience in retail healthcare, preferably in a high-volume call center + Minimum of one consecutive year experience in customer service ... must be in good standing to be considered **FL PREFERRED QUALIFICATIONS:** + Prior Call Center experience + Previous experience working from home + Microsoft… more
