- Humana (Columbus, OH)
- …caring community and help us put health first** The Associate Director of the Tier 1 SOC is a critical role in our organization, responsible for leading and ... and leadership abilities. The Associate Director will oversee the tier 1 SOC (MSSP) providing 24x7x365 coverage,...develop talent. **Use your skills to make an impact** Remote /WAH requirements: + WAH requirements: Must have the ability… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer Duluth,...needs through qualifying questions over the phone and may use remote applications to diagnose the needs + Tier ... GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+30096) Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- Leidos (Rockville, MD)
- …Customer Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All ... an impact!! Leidos currently has an opening for a Help Desk Analyst ( Tier 1 )....data, applicable bargaining agreement (if any), or other law. \# Remote REQNUMBER: R-00134741 All qualified applicants will receive consideration… more
- TEKsystems (Anchorage, AK)
- …This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first- tier ... The candidate will work over the phone and via remote desktop control to resolve user issues. This position...ABILITIES Education: Associate's degree or equivalent work experience. Experience: 1 year of Windows OS experience. Previous Help… more
- IntelliDyne (Falls Church, VA)
- …Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create ... Help Desk Technician - Tier 1 Clearance: Active DOD Position...technologies, to include Remedy, Heat, other ticketing systems, VPNs, remote and VMware tools, Office 13, Exchange, Active Directory,… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join ... Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that… more
- ManTech (Herndon, VA)
- …offer opportunities for advancement. ManTech is seeking a motivated, career and customer-oriented ** Tier 1 Network & Security Operations Team Lead** to provide ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...limited to:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring;… more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks ... in support of operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk) and Tier II (Escalation) problem… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the ... 3 support teams, ensuring efficient problem resolution. + Remote Support: Offer remote assistance to users...is not required. Requirements + Prior experience in a Tier 1 helpdesk or technical support role… more
- Robert Half Technology (Nashville, TN)
- …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT...and the procurement of hardware or software solutions. + Remote Support: Offer remote assistance to users,… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the Washington ... time management skills. + Able to use and understand remote support tools when required to solve customer issues....tasks. + Possess the ability to resolve all assigned Help Desk tickets according to established metric guidelines and… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access ... applications for worldwide sites + Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure Schedule: Monday through Friday 10am to 6pm * Training will be Monday through Friday 6am to 2pm Requirements… more
- Cayuse Holdings (Pendleton, OR)
- …Skills and Qualifications** Minimum Qualifications: + High School diploma or GED required + 1 year of Service/ Help desk or customer service support experience + ... USD $14.00 - USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier - 1 .0-helpdesk-specialist/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Location** _US-OR-Pendleton_ **ID** _102224_… more
- New York State Civil Service (Albany, NY)
- … HELP No Agency Empire State Development, NYS Title IT Business Analyst, Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining ... projects as directed by IT Management* Position expected to work onsite and/or remote consistent with NYS and ESD policies and guidelines. Some positions may require… more
- Ken Garff Automotive Group (Salt Lake City, UT)
- POSITION SUMMARY: IT Specialist, Tier I - Provides user support in the Information Technology Department. Starting pay: $21-24 per hour DOE Work schedule: Monday - ... and resolve computer problems for clients in person, via telephone or from remote location. + Provide assistance concerning the use of computer Hardware and… more
- SKC Communication Products LLC (Dallas, TX)
- …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... Work closely with Integration Service Manager & technicians to help remedy any service issues that arise in a...advanced problem solving abilities. + Provide direction to Tier 1 and Tier II… more
- Insight Global (Atlanta, GA)
- …is looking for a Help desk Support technician that will provide Level 1 support sitting in Atlanta, GA. You will be responsible for in-person and remote ... support, troubleshooting, service monitoring. Occasional travel into the local office is expected, 1 time a week for the first month and occasional visits for issues… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …focus, and professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and supporting clients via ... + Permanent Shift Options (after probationary period): 5:00am to 1 :30pm, 6:30am to 3:00pm or 8:30am to 5:00pm +...5:00pm + Incredible Colleagues + Supportive Management + Partial Remote (Hybrid) Option + Available after the probationary period… more
- Criterion Systems (Las Vegas, NV)
- …events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our ... on-site each week in Las Vegas, NV. This is not a fully remote position. Benefits Offered + Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term… more
- TEKsystems (Peterson AFB, CO)
- Job Description: Tier 2 Service Desk located at Peterson AFB, CO with 24 / 7 operations. Candidate must be able to assist local and remote users with complex ... engineers, and the PMO office for the AFNet-S + Tier 2 Service Desk + Initial response to incoming...and assessing impact of issues in response to AF Help Desk Tickets + Provide accurate, detailed, and timely… more