- Coretek Services (Farmington Hills, MI)
- Coretek is searching for a highly motivated Senior Service Desk Analyst to join as a key member of our Service Desk Team. The Senior ... the efficient operation of IT services, resolving escalated incidents, and improving Service Desk processes. The candidate will be responsible for providing… more
- City of New York (New York, NY)
- …of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. Duties include: - Troubleshoot PO ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. Duties include: - Performing delegated and ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst / Engagement Specialist. Duties ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Beth Israel Lahey Health (Charlestown, MA)
- …timely response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that ... answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, curiosity,… more
- Robert Half Technology (Dearborn, MI)
- Description We are looking for a Senior Help Desk Analyst to join our team in Dearborn, Michigan. This long-term contract position is ideal for an efficient ... configured. * Support a user base of 400-600 end users by addressing service desk tickets promptly and efficiently. * Troubleshoot and resolve issues related to… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …testing, and maintaining accurate records to support operational and strategic goals. The Help Desk Analyst works closely with senior analysts and project ... (half-time for a full-year, or 940 hours). The Help Desk Analyst provides Tier-1 support for electronic...data standards systems, working under the guidance of a senior help desk lead. This role is… more
- Geisinger (Harrisburg, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes...dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …with quality assurance methodologies and tools. + Previous experience in a Tier III or senior service desk role. \#SCITLS The likely hourly rate for ... At GDIT, people are our differentiator. As a Quality Analyst supporting the the program, you will be trusted...include the responsibilities below: + Perform quality reviews of service desk interactions (phone, chat, email, ticketing… more
- RKON (Chicago, IL)
- … we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to build and elevate ... Analyst (Tier 1), End User Engineering About us:...experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training program, we encourage… more
- Robert Half Technology (Cherry Hill, NJ)
- Description We are looking for a skilled Senior Help Desk Analyst to join our team in Cherry Hill, New Jersey. This position is an excellent opportunity for ... issues related to Windows 10/11 and other Microsoft applications. * Handle service desk tickets promptly, ensuring accurate documentation and resolution. *… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. ... and oversee configuration management processes. * Utilize ServiceNow to streamline service requests and improve IT operations. * Offer advisory and consultative… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- City and County of San Francisco (San Francisco, CA)
- …steps to advance in this selection process, which includes the following: Senior Human Resources Analyst Core Exam (Weight: 100%) Candidates self-certifying ... City jobs. + Key duties include conducting field or desk audits of the work performed by City staff,...Qualifications will be invited to participate in the online Senior Human Resources Analyst Core Exam. Candidates… more
- Cushman & Wakefield (Dallas, TX)
- **Job Title** Senior Director, Capital Markets Financial Analyst Hub **Job Description Summary** The Senior Director, Capital Markets Financial Analyst ... to Capital Markets Brokers. In this role, the Senior Director, Capital Markets Financial Analyst Hub...markets and internal business partners, and establishing global business service capabilities. In these efforts, the Senior … more
- HCA Healthcare (Asheville, NC)
- …matter expert to resolve incidents or fulfill requests . received from the division Service Desk or other division or facility service resources; provides ... **Introduction** Do you have the career opportunities as a Senior EHR Support Analyst -Cerner you want...subject matter experts and services resources and the enterprise Service . Desk in managing resolution of… more
- NTT DATA North America (Lemont, IL)
- …ITSM ticketing system + ITIL v3 or higher + IT Certifications: HDI Support Center Analyst , Service Desk , MCITP, MCSA, MCA, RedHat, Linux or equivalent + ... organization, apply now. We are currently seeking a IT Service Desk Manager to join our team...and verbal communication skills and an ability to brief senior level customer officials. + Proven reporting experience and… more
- HCA Healthcare (Idaho Falls, ID)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a broad ... over 156,000 hours volunteering in our communities. As a(an) Senior Technical Analyst with Eastern Idaho Regional...escalates incidents and requests beyond scope of ability to senior service resources + Logs and tracks… more
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