- Raymond James Financial, Inc. (St. Petersburg, FL)
- …superior service and first contact resolution, this role delivers front-line technical support to customers via multiple communication channels in a customer contact ... center environment. **Responsibilities:** + Provide second-line hardware, software, and end-user support as required and in line with documented procedures and… more
- Amentum (Quantico, VA)
- …renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end users ... We are searching for a Top Secret cleared Help Desk Technician ( Senior )...a zero-trust framework to users. You will provide direct Help Desk support , both in… more
- SMX (Dahlgren, VA)
- …Dahlgren, VA SMX is looking for a highly motivated Senior Help Desk Specialist to join our team in support of Naval Surface Warfare Center Dahlgren ... Senior Help Desk Specialist... Senior Help Desk Specialist (4406)at SMX(View all...Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support … more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior **...oversees the daily operations of a help desk team, ensuring efficient and effective technical support . ... and responsibilities:** * Team Leadership: o Oversee the daily activities of the help desk team, providing guidance, support , and direction. o Set schedules,… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II**...may be partially or fully diverted to Tier I support **Essential Functions:** + Provide onsite desk -side and ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...2 years of current experience in participating in a desk -side support environment **Does this opportunity sound… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) - (626)...streamline and enhance Tier I/II service delivery. Operate the service desk and desk side support in ... link in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location...Information Technology Job Description Provide Tier I/II desktop client support for problem resolution for all AFPC laptops/desktops, government… more
- Chenega Corporation (Arlington, VA)
- …take your career to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility ... skills to ensure seamless and reliable client-side support . The **VIP Help Desk Senior (Class)** serves as the go-to technical expert for end-user… more
- Spectrum Comm Inc (Jacksonville, FL)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility ... support needs. + Mentor and assist junior help desk staff, providing guidance on troubleshooting... roles, with at least 1 year in a senior or lead capacity. + Strong knowledge of Microsoft… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst… more
- Amentum (Washington, DC)
- …research and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** . ... you will work closely with staff and customers to help resolve the most difficult and high visibility events....related field + 8+ years of experience in service desk operation, leading IT support teams and… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst /… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** . ... In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and...Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and… more
- Zoom (Juneau, AK)
- …risk. Responsibilities + Leading a team of Deal Desk analysts and senior analysts to support high-quality deal execution supporting America's. + Partnering ... you will lead and mentor a team of Deal Desk analysts and senior analysts. You will...part of our Go-To-Market Finance organization, focused on deal support , enablement, and governance. We partner closely with Sales… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... service-oriented environment, where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts in their… more
- Federal Election Commission (Washington, DC)
- …of vulnerabilities pertaining to the Operations Team. Serve as a Senior Customer Help Desk Support Specialist providing Tier 2/Tier 3 support ... position provides the Federal Election Commission (FEC) the technological support as the agency's primary Senior IT...the technological support as the agency's primary Senior IT Specialist conducting IT systems security analysis and… more
- Robert Half Technology (Ames, IA)
- …PERMANENT FTE position with IMMEDIATE BENEFITS with a Growing Company !! IT Desktop & Help Desk Support Specialist - Direct Hire Opportunity Location: Hybrid ... excellent benefits package Desktop Support / IT Support / Help Desk This...for cultivating talent and helping team members advance into senior positions. * Skill Development: Gain exposure to cutting-edge… more
- Kelly Services (Alexandria, VA)
- …considered* Our customer is seeking a skilled and visionary **Junior Help Desk Technician** to provide first-level technical support to end users by ... is looking for a customer service-oriented help desk specialist to provide technical support to...Document and track tickets in our help desk system + Work with senior technicians… more
- DoorDash (San Francisco, CA)
- …about you because + You have experience leading and scaling commercial operations, deal desk or a sales support function using FTEs, contractors, vendors, etc. + ... team which accelerates productivity and develops go-to-market strategies and processes to support our sales organization. This group builds the engine and foundation… more
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