- SMX (Dahlgren, VA)
- Senior Help Desk Specialist...Assist in the installation, configuration, and maintenance of IT systems and equipment in support of the NSWCDD customer ... all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help Desk Specialist to join our team in support of… more
- Robert Half Technology (Dearborn, MI)
- Description We are looking for a Senior Help Desk Analyst to join our team in Dearborn, Michigan. This long-term contract position is ideal for an efficient ... focus on resolving problems with Mac and Windows operating systems . * Utilize Smart Deploy to manage imaging processes...and Microsoft Windows 10 environments. * Collaborate with the Help Desk team to maintain high standards… more
- Spectrum Comm Inc (Jacksonville, FL)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 37156 **Summary** **VIP Help Desk Senior (Class)** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly ... take your career to the next level! The **VIP Help Desk Senior (Class)** is...within the assigned office, proactively resolving IT issues, maintaining systems , and advising staff on technology usage to minimize… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …for electronic submission and data standards systems , working under the guidance of a senior help desk lead. This role is responsible for responding to ... Food and Drug Administration's is seeking contractor support to help manage and improve systems used for...support operational and strategic goals. The Help Desk Analyst works closely with senior analysts… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) -... Desk (vESD) Air Force (AF) IT Service Desk problem/inquiry logging and tracking system . Requirements + ... link in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location...AFPC facilities located on JBSA-Randolph, Texas Upgrade and configure system software that supports AFPC laptops/desktops, government owned devices… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Specialist, Senior TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, ... Description:** CGI Federal has an exciting opportunity for a Help Desk Specialist within our Intel sector...tracking issues, solutions, and user interactions in a ticketing system . * Knowledge Base: Contributing to the development and… more
- SMX (Fort Belvoir, VA)
- …SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ** Senior Help Desk Manager** for a full-time, on-site ... position at Ft. Belvoir. The Senior Help Desk Supervisor will...their work with an IT service management (SM) ticketing system , and ensuring all actions and approvals are auditable… more
- Robert Half Technology (Cherry Hill, NJ)
- Description We are looking for a skilled Senior Help Desk Analyst to join our team in Cherry Hill, New Jersey. This position is an excellent opportunity for ... hardware, software, and network issues. * Familiarity with service desk ticketing systems and processes. * Ability...within a team environment. * Previous experience in a help desk or technical support role is… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a Senior Help Desk Analyst to...* Minimum of 4-6 years of experience in IT systems and help desk support. * ... complex technical issues and improve operational efficiency. * Train and mentor entry-level help desk staff, fostering skill development and knowledge sharing. *… more
- Raymond James Financial, Inc. (Southfield, MI)
- …targets to support the business effectively. + Utilizes knowledge management tools to help resolve client issues. + Assists clients in completing online forms to ... attain various systems , services, hardware, software, and/or entitlements. + Assists customers...to analyze data trends for use in reports to help guide decision making. + Works under guidance (but… more
- Quanta Services (Sumner, WA)
- …support a dynamic team, Potelco, Inc. has an opportunity for you! We are seeking a Senior Help Desk Technician to provide advanced IT support for our ... Do End-User Support & Troubleshooting + Serve as an escalation point for IT help desk issues, ensuring timely resolution and excellent customer service for… more
- Amentum (Quantico, VA)
- We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team in Quantico, VA. You will be working as part of a team to deliver ... certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to… more
- CACI International (Arlington, VA)
- …integrated personnel and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. ... by Army end users. You will oversee other Help Desk Analysts and assist with day-to-day...to enable mission critical processes to be completed by system users. + Improve current service desk … more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... responding to incoming inquiries - - through our ticketing system - - related to MOCS systems ...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... responding to incoming inquiries - - through our ticketing system - - related to MOCS systems ...completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst /… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... responding to incoming inquiries - - through our ticketing system - - related to MOCS systems ...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst… more
- BAE Systems (Washington, DC)
- …Lead to provide support to our government customer on an upcoming opportunity. The Help Desk Lead who will be responsible for overall management support and ... coordination for Help Desk support for Tier levels I/II/III,...technicians providing broad-based technical support to end-users of networks, systems , and related services. The Service Desk … more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...responding to incoming inquiries - - through our ticketing system - - related to MOCS systems … more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** . ... This role is responsible for managing the entire service desk operation for network, cloud/platform/ system /application, and cybersecurity M&A and event and… more
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