- SMX (Dahlgren, VA)
- Senior Help Desk Specialist...Assist in the installation, configuration, and maintenance of IT systems and equipment in support of the NSWCDD customer ... all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help Desk Specialist to join our team in support of… more
- System One (Bethesda, MD)
- Job Title: Senior Help Desk Engineer Location:...Familiarity with help desk ticketing systems and remote support tools. System One, and ... Model: onsite in Bethesda MD Job Title: Mid-Level or Senior Help Desk Engineer Job...work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner… more
- NTT DATA North America (Washington, DC)
- …an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Analyst (Avaya Product) with Top Secret ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and resolved… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) -... Desk (vESD) Air Force (AF) IT Service Desk problem/inquiry logging and tracking system . Requirements + ... link in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location...AFPC facilities located on JBSA-Randolph, Texas Upgrade and configure system software that supports AFPC laptops/desktops, government owned devices… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Help Desk Specialist, Senior Active TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, ... Description:** CGI Federal has an exciting opportunity for a Help Desk Specialist within our Intel sector...tracking issues, solutions, and user interactions in a ticketing system . * Knowledge Base: Contributing to the development and… more
- SMX (Fort Belvoir, VA)
- …SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ** Senior Help Desk Manager** for a full-time, on-site ... position at Ft. Belvoir. The Senior Help Desk Supervisor will...their work with an IT service management (SM) ticketing system , and ensuring all actions and approvals are auditable… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a Senior Help Desk Analyst to...* Minimum of 4-6 years of experience in IT systems and help desk support. * ... complex technical issues and improve operational efficiency. * Train and mentor entry-level help desk staff, fostering skill development and knowledge sharing. *… more
- Raymond James Financial, Inc. (Southfield, MI)
- …targets to support the business effectively. + Utilizes knowledge management tools to help resolve client issues. + Assists clients in completing online forms to ... attain various systems , services, hardware, software, and/or entitlements. + Assists customers...to analyze data trends for use in reports to help guide decision making. + Works under guidance (but… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst ( Senior -Level) to join our team in support ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and...procedures. + Manages and coordinates a variety of Information Systems projects, such as new system installations… more
- Candela Corporation (Marlborough, MA)
- …with physicians, their practices, and the patients they treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 ... ** Senior Helpdesk Specialist** Requisition Number **2728** Location **US...of 5 years' experience working as part of a help desk team in a global company… more
- Henry Ford Health System (Troy, MI)
- …+ Three (3) or more years of successful experience in the area of Service Desk , Help Desk , or IT Support responsibilities, or previously demonstrated success ... high level of customer service for the entire health system . Senior Representatives provide guidance and support...more experience working in a 24/7/365 health care environment help desk , service desk , or… more
- Golden Route Operations (Las Vegas, NV)
- …years with Golden Entertainment IT or 4 to 6 years of experience performing in a senior technical support or help desk role in a large enterprise environment ... and vendor specific hardware and software. Serve as a senior technical resource assisting both end users and less...systems preferred + Prior experience using the service desk model (ITIL) to provide service, use of escalation… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...responding to incoming inquiries - - through our ticketing system - - related to MOCS systems … more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** . ... This role is responsible for managing the entire service desk operation for network, cloud/platform/ system /application, and cybersecurity M&A and event and… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** . ... In this role you will manage the entire service desk operation for network, cloud/platform/ system /application, and cybersecurity...role also works closely with staff and customers to help resolve the most difficult and high visibility events.… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. Responsibilities We are seeking a ** Help Desk System Specialist 3** to join our **Security and ... or + Bachelor's Degree and 5+ Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- M. C. Dean (Warrenton, VA)
- …of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a ** Help Desk System Specialist 1** to join our **Security and ... with technicians to diagnose, analyze, troubleshoot, and resolve desktop system related issues. + Performing daily systems ...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Chenega Corporation (Arlington, VA)
- …desk processes, procedures, and knowledge base articles. + Manage and maintain the help desk ticketing system , ensuring accurate tracking, and reporting ... ITIL framework and best practices. + Experience with Jira help desk ticketing systems and...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- TekSynap (Denver, CO)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Help DeskSystems Administrator is expected tobe able to: + Uses automated information systems to ... code and may prioritize for proper action. + Resolvesproblems orcontactsmore senior technicalsupportas necessary. + Supports users by fulfilling individual requests… more
- DoorDash (San Francisco, CA)
- …platform and grow revenues across all business lines. About the Role As a Senior Manager in our Commercial Operations team, you'll be at the forefront of ... and efficient commercial engine through proactive identification and implementation of system and process enhancements. You're excited about this opportunity because… more
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