- Dow Jones (New York, NY)
- **About the Role:** Dow Jones is seeking a performance oriented Retention Manager to support the goals of lowering subscription churn and improving customer ... across The Wall Street Journal, Barron's, and MarketWatch brands. Reporting to the Senior Director, Retention , you will work cross-functionally with teams across… more
- NTT America, Inc. (Richmond, VA)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual contributor ... accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior ...retention and growth through effective relationship management. The Senior CSM assists in managing the relationship lifecycle for… more
- Comcast (New York, NY)
- …our clients' critical business challenges and evolving needs. About the Role Reporting to the Senior Manager , Customer Success, we are seeking a Senior ... hands-on account management with mentoring responsibilities to ensure the retention , growth, and satisfaction of our clients. As a..., growth, and satisfaction of our clients. As a Senior Customer Success Manager , you… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager , Customer Experience is a hands-on leader responsible for setting the vision, strategy, and ... touchpoints. Skilled in identifying and eliminating friction points to enhance overall customer satisfaction and retention . Leadership & Team Development Proven… more
- Intuit (San Diego, CA)
- …our ecosystem of products and services to increase ARPC and LTV. Join the Intuit Customer Success team as Senior Manager , Contact Center Operations and play ... driver. We now play a pivotal role in driving retention and monetisation, through delivery of exceptional customer...optimal outcomes. We are looking for a Sales Performance Manager to oversee the execution of sales and lead… more
- Qualtrics (Provo, UT)
- …business. Join over 5,000 people across the globe who think that's work worth doing. ** Senior Manager , Customer Success - Public Sector** **Why We Have This ... Role** As a Senior Manager , Customer Success -...Role** As a Senior Manager , Customer Success - Public Sector leading...join our team and have a huge impact on customer adoption, maturity, and retention . **How You'll… more
- PNC (Pittsburgh, PA)
- …valued and have an opportunity to contribute to the company's success. As a Senior Quantitative Analytics & Model Development Manager within PNC's Balance Sheet ... a regular basis. Role Overview: We are seeking a highly skilled and strategic Senior Quantitative Analytics Model Development Manager to lead the development of… more
- DocMatter Inc. (San Francisco, CA)
- …implementing and supporting these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities + Executive Relationship ... platform to every clinician in the world. As a senior member of our Customer Success Team...Risk Mitigation: Proactively identify and manage risks to contractaccount retention and client satisfaction. Requirements Qualifications + 5+ years… more
- DoorDash (New York, NY)
- …clear performance and growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement. Drive user adoption and retention ... platform. You'll be responsible for overseeing strategic initiatives that drive adoption, retention , and long-term customer value across our VSB, SMB and… more
- Cintas (Chicago, IL)
- **Requisition Number:** 213181 **Job Description** Cintas is seeking a Senior Customer Relationship Manager to serve as a liaison between Cintas customers, ... to ensure accurate and timely program implementation, increased penetration and retention of the customer ; account management, growth; profitability; execution… more
- Intuit (Plano, TX)
- …with company goals and customer success best practices. + Drive customer retention and expansion by developing scalable engagement strategies, optimizing ... Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit, you are at the helm of shaping the… more
- Ryder System (Highland Park, MI)
- …targets.Responsible for the optimization of net maintenance cost per unit.Responsible for Customer Retention and Maintenance CSI through optimal execution of the ... and we've been in the game since 1933! The Senior Ops Manager manages the operations and... customer relationship management to include issue resolutions, customer satisfaction, and retention , as well as… more
- Ryder System (North Haven, CT)
- …an essential industry and we've been in the game since 1933! **Summary** The Senior Manager Operations II manages the operations and personnel for approximately ... location. At this level of a complex operation, the Senior Operations Manager II must be able...by the Customer Care Plan. Responsible for Customer Retention and Maintenance CSI through optimal… more
- CoStar Realty Information, Inc. (NJ)
- Senior Product Manager , Visual Lease Job Description Senior Product Manager **OVERVIEW** CoStar Group (NASDAQ: CSGP) is a leading global provider of ... other leased asset records globally. **Job Description** We are looking for a passionate ** Senior Product Manager ** to help shape the future of our portfolio of… more
- Coty (New York, NY)
- Market Insights & S&OP Senior Manager **Demand Insights & S&OP Senior Manager ** **Supply Chain - NYC** **COTY is looking for smart leaders who are fast ... and passionate.** The Demand Insights & S&OP Senior Manager for Consumer Beauty will manage,...(<$500million). This role ensures that the company can meet customer demand while optimizing inventory levels, minimizing costs, and… more
- Trinity Health (Ann Arbor, MI)
- …Nutrition Services (FANS) Department in a large or sizeable multi-hospital setting. The Senior Manager of Food & Nutrition Services is responsible for ... and productivity improvement objectives are met, while cultivating service/product quality and customer satisfaction. Ensures the Regional Manager , THS and RHM… more
- Ryder System (Louisville, KY)
- …an essential industry and we've been in the game since 1933! **Summary** The Senior Operations Manager I manages the operations and personnel for approximately ... Assistance to support the needs of assigned location. The Senior Operations Manager I must be able... customer relationship management to include issue resolutions, customer satisfaction, and retention , as well as… more
- The Vitamin Shoppe (Secaucus, NJ)
- **Overview** The Senior Manager , CRM Marketing - Lifecycle & SMS drives the strategy, development, and optimization of lifecycle, behavioral, and SMS programs ... communication in email and across channels. This role drives retention , engagement, and customer lifetime value by...mitigation, and reactivation programs. + Partner with the Sr. Manager , CRM Marketing - Email to ensure alignment and… more
- Alight (IN)
- …Alight. Learn more at careers.alight.com (https://careers.alight.com/us/en) . **The Role** The Senior Manager , Client Management, is accountable for the overall ... of a high revenue, highly complex assigned book of business. The Senior Manager is accountable for developing and maintaining strategic meaningful relationships… more
- Chevy Chase Acura (Bethesda, MD)
- …people, control inventory performance, and maintain strong profitability while delivering a premium customer experience. The Senior Sales Manager will work ... Senior Sales Manager - New &...Drive performance in appointments, show rates, closing ratios, and retention * Oversee inventory acquisition, appraisals, aging control, and… more
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