- Acuity Brands (Atlanta, GA)
- …Experience ( CX ) leader with deep expertise in post-shipment service operations and warranty policy implementation, ideally in a B2B environment. This high-impact ... serve, listen to, and learn from our customers-transforming our CX function into a vital feedback engine that protects...presence to serve as a trusted thought partner to senior leadership. + **Customer Experience Expertise** - Deep understanding… more
- Robert Half (Chicago, IL)
- JOB REQUISITION Oracle CX CPQ Senior Manager LOCATION CHICAGO ADDITIONAL LOCATION(S) ATLANTA - PEACHTREE RD, CHARLOTTE, ORLANDO, PRO TAMPA JOB DESCRIPTION ... Need You Protiviti is looking for a Technology Consulting Senior Manager to join our growing Oracle...teams and driving solution architecture decisions across the Oracle CX suite. + You are motivated to learn and… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... responsibilities * Lead and standardize quality control processes across Ad CX programs. * Develop and implement automated quality checks, measurement frameworks,… more
- NRG Energy, Inc. (UT)
- …across the enterprise and build trusting relationships with our customers. This Program Manager will lead a single program or multiple programs within our CX ... Innovation, Technology, and broader operational groups (sales, supply chain, field operations , marketing, finance). **What we're looking for:** **EXPERIENCE** : We… more
- Amazon (San Francisco, CA)
- …The Amazon Music Customer eXperience Infrastructure (CXI) team is seeking an entrepreneurial Senior Product Manager , Technical to own and drive our Multi-Modal ... respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles… more
- SAP (Newtown Square, PA)
- …**Employment Type:** **Regular Full Time** **Career Level:** **T3** **Hiring Manager : Paul Ridge** **Recruiter Name:** **Kelly Mocey** **Additional Locations:** **We ... help the world bring out its best** SAP's CX Core Content Development team is looking for a... Core Content Development team is looking for a senior marketing copywriter with sharp editorial instincts and a… more
- Amazon (Nashville, TN)
- Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our ... will influence decisions on deployment and machine performance execution strategy to senior level leadership. You will manage end to end technical programs,… more
- Palo Alto Networks (Santa Clara, CA)
- …with precision. **Your Career** We are seeking a visionary and hands-on Senior Principal Product Director to lead the strategic direction and architectural design ... of our Go-To-Market (GTM) and CX Products, with a strong emphasis on a data-first...and AI-first lens. **Your Impact** As a Principal Product Manager , you will contribute a deep knowledge of product… more
- WSP USA (New York, NY)
- This Opportunity WSP USA is initiating a search for a Full-time ** Cx Project Manager (Electrical)** for our New York office. Plans and conducts work requiring ... and controlling project elements. Works closely with Project Managers (PM) or Senior Project Field Engineers for technical review and guidance. **Your Impact** +… more
- DoorDash (Chicago, IL)
- …to market strategies for key customer moments and occasions. About the Role As a Senior Associate on the DashMart S&O team, you will own the ideation and execution ... analyze their performance, and then iterate accordingly. You will report into the Manager , DashMart S&O in our New Verticals organization You're excited about this… more
- DISH Network (Englewood, CO)
- …The Customer Experience Transformation (CXT) department is seeking a driven, analytically-minded Senior Product Manager to lead the evolution of our ... TV, Gen Mobile, Hughes and Sling TV. **Department Summary** Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing… more
- Baylor Scott & White Health (Dallas, TX)
- …The Customer Experience Strategy & Operations Associate will support the Senior Manager of Customer Experience Strategy by driving both strategic initiatives ... and operational excellence. This role combines supporting strategic projects with optimizing processes, ways of working, and communications to align teams and deliver customer-centric outcomes. This role is ideal for someone who enjoys balancing strategic… more
- Acuity Brands (Atlanta, GA)
- …C&I regions. With guidance from the CX leadership, the Regional Customer Success Senior Manager provides updates and messages from the CX organization ... the CX organization. The Regional Customer Success Senior Manager ensures the calendar and cadence...sales team's strategies. + Partnering with sales leadership and operations teams to ensure that the regional teams and… more
- Stantec (Chandler, AZ)
- …design. Join us and design your place with Stantec. **Your Opportunity** The Senior Project Manager is directly responsible for the overall successful execution ... project, to the Client, according to the contract. The Senior Project Manager represents and is the...project team member assignments with the Studio Leader and Operations Director; obtain resource commitment for all disciplines *… more
- Mass Markets (AL)
- …as a trusted partner in the industry. We are seeking an experienced and results-driven Senior Operations Manager to join our dynamic BPO team. This role ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee daily operations to ensure seamless service delivery and adherence to SLAs. +… more
- DoorDash (San Francisco, CA)
- …Out product. This means you will own critical pieces of our strategy including Cx go to market, merchandising, DoorDash product interactions ie Dashpass and Pickup, ... Cx conversion and retention; as well as new product...goals + Influence - Work with our Product, Engineering, Operations and Sales teams to scale Going Out We're… more
- NRG Energy, Inc. (TX)
- …NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience ( CX ) will be responsible for research, ... insight interpretation and data file management to support the CX & Insights function within NRG Consumer Energy. The... & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross… more
- Amazon (Tempe, AZ)
- …and reporting - Drive data-informed decision making - Report CX metrics to senior leaders - Collaborate with operations teams About the team The Last Mile ... Labor Planning Products team is seeking an experienced Program Manager to define and lead product and feature rollout...strategy, end to end delivery, and communicating results to senior leadership - Experience with operations software… more
- Amazon (New York, NY)
- …time to join the team at the ground level. We are seeking a tenured Senior Product Manager - Technical with a successful history of delivering high-impact, ... prices with everything priced at $20 or less. This exciting, discovery-driven CX is dedicated to products at ultra-affordable prices. Launched in November 2024,… more
- Amazon (Seattle, WA)
- …Stores Regionalization team at Amazon is looking for an experienced and highly skilled Senior Product Manager - Tech to lead a high-impact initiative that will ... while creating significant opportunities for career development. We are looking for a Senior Product Manager with business and technical acumen and a passion… more