- Travelers Insurance Company (St. Paul, MN)
- …**Target Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, ... practices by supporting Problem and Change Management and analyzing ITSM process data. In this role you... audits. Produces and Packages Key Performance indicators to Process and Portfolio Owners and Senior Management.… more
- Red River (Lexington, MA)
- …you seek to make those around you successful. **We are seeking a seasoned** **Program Manager - ITSM ** **to lead the delivery of managed services for a ... is a dynamic leader with deep expertise in IT Service Management ( ITSM ), ITIL best practices, and hands-on experience with ServiceNow.** **Key Responsibilities** 1.… more
- Insight Global (Lexington, MA)
- …across Incident, Problem, Change, and Request Management * Utilize ServiceNow for ITSM operations, reporting, and analytics 2. Client Relationship Management * Act ... stakeholders 8. Reporting & Analytics * Deliver performance insights to senior leadership and clients * Leverage ServiceNow dashboards for data-driven… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in...relating to the execution of this Contract. + Apprise senior management on productivity and quality assurance via informal… more
- St. Luke's Health System (Boise, ID)
- **Overview** St. Luke's Health System is seeking a Senior IHT Process Manager to join our Enterprise Service Management (ESM) team with the ServiceNow ... Platform. The Senior IHT Process Manager is...of multiple Enterprise Service Management (ESM), IT Service Management ( ITSM ) processes based on the Information Technology Infrastructure Library… more
- J&J Family of Companies (Raritan, NJ)
- …States of America **Job Description:** We are seeking a multifaceted and innovative ** Senior Manager , Process & AI Automation, Application Reliability** to ... global, cross-sector service. You'll work hands-on with Application Reliability service managers, ITSM process owners, process users and platform engineers… more
- Howmet Aerospace (Pittsburgh, PA)
- …Global Information Systems group in Pittsburgh, PA. The Senior IT Service Manager serves multiple roles within the ITSM framework. First, the successful ... Howmet Aerospace is currently in search of a Senior IT Service Manager to join...+ Discovery + Service Mapping + Patterns + Data Manager + Experience with ITSM processes, including… more
- Deloitte (Tampa, FL)
- ServiceNow Senior Manager Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, ... of technology service delivery teams. Responsibilities As a Deloitte Senior Manager , you will have the opportunity...organize and lead pursuit teams, and drive the proposal process with a focus on creative pricing strategies that… more
- Copeland (Juneau, AK)
- …in best practices for engineering and architecting data communication infrastructure. The Senior Manager , Global Network Services will provide thought leadership ... experience in the transformation and modernization of the Copeland Data Infrastructure. The Senior Manager , Global Network Services will have a strong and broad… more
- NVIDIA (Santa Clara, CA)
- …by great technology-and amazing people. At NVIDIA, we are seeking a highly skilled Senior Engineer Operations Manager to join our world-class NGC Cloud team. In ... and reduce manual overhead + Coordinate incident, problem, and process adjustment procedures in alignment with ITSM ...and process adjustment procedures in alignment with ITSM guidelines + Collaborate with multi-functional teams to identify… more
- Deloitte (Dallas, TX)
- Cyber Digital Identity and Access Management CyberArk Senior Solution Delivery Manager Our Deloitte Cyber team understands the unique challenges and ... transformation, and continuous compliance. Work You'll Do As a Senior Solution Delivery Manager , you will: +...Privilege Cloud, Endpoint Privilege Manager , Cloud Entitlements Manager ). + Familiarity with process frameworks and… more
- Serco (Herndon, VA)
- **Position Description** The Senior Manager , Service Operations oversees Serco North America's frontline end-user support services, including the **Help Desk** , ... to: careers@serco-na.com . Click here to apply now (https://careers-sercous.icims.com/jobs/72329/ senior - manager -service-operations %28hybrid-in-herndon%2c-va%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join… more
- Signature Aviation (Orlando, FL)
- Signature Aviation is seeking a dynamic and highly skilled Senior ServiceNow Administrator to manage and enhance our enterprise ServiceNow platform. Reporting to the ... Sr. Technology Customer Service Manager , this role ensures our platform remains modern, secure,...scalable, and fully optimized to support IT Service Management ( ITSM ) and broader organizational needs. With 7+ years of… more
- Health Care Service Corporation (Tulsa, OK)
- …& Storage platforms. * Experience in of ITIL v3 framework * Experience in ITSM systems. * Customer service oriented. * Adaptability and ability to introduce / manage ... ask your connection at HCSC about our Employee Referral process !** **Pay Transparency Statement:** At Health Care Service Corporation,...either using the Careers website or completing the application process , you can call us at ### to request… more
- Leidos (Fort Belvoir, VA)
- **Description** This ** Senior ** **IT Service Management ( ITSM ) Problem Manager ** position is a specialized role within the DTRA I3TS program. This unique ... may involve working with Change Management to implement permanent fixes, process improvements, or updates to documentation and training. + Collaboration:… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a ** Senior ** **ServiceNow Platform Administrator** to support our USSS Network Operations and Security Center (NOSC) ... + Administer, configure, and support the ServiceNow platform, including core ITSM modules (Incident, Problem, Change, Request, CMDB). + Perform regular system… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Senior ServiceNow Administrator/Developer to support our USSS Network Operations and Security Center (NOSC) proposal. This ... DC and is a hybrid remote position. **Responsibilities** + Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.… more
- CalSTRS (Sacramento, CA)
- Job Posting: Senior Systems & Production Administrator State Teachers' Retirement System JC-501719 - Senior Systems & Production Administrator INFORMATION ... & Innovation Division** **is seeking an experienced individual to work as** **a Senior Systems & Production Administrator i** **n the System and Production Services… more
- GovCIO (Alexandria, VA)
- **Overview** GovCIO is currently hiring a senior -level **Zero Trust Data Analytics Engineer** to join our team, supporting a critical program with the US Coast ... or data science, with a minimum of 3 years spent specifically in a senior role measuring IT effectiveness, security posture, or enterprise performance. + Current DoD… more
- Northramp LLC (Reston, VA)
- IT Performance Metrics & Customer Experience Senior Leader + Reston, VA + Category: Subject Matter Expert + Type: Full-time + Min. Experience: Manager ... Opportunity Northramp is looking for an IT Performance Metrics & Customer Experience Senior Leader to lead the functional aspects of federal budget formulation and… more
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