- ADM (Erlanger, KY)
- **102062BR** **Job Title:** Senior Manager ITSM - Applications - Erlanger, KY **Department/Function:** Information Technology **Job Description:** ** ... Senior Manager ITSM - Applications...Senior Manager ITSM - Applications - Erlanger, KY**...and develops strategies for enhancing, or further leveraging these processes . + Contribute to the continuous improvement of the… more
- CUNY (New York, NY)
- Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... Reporting to the Senior Director of Systems Management Control, the Director of ITSM & ServiceNow serves as a senior leader within CIS, responsible for… more
- Travelers Insurance Company (St. Paul, MN)
- …accountability for management and stakeholders, ensuring the adoption and integration of ITSM processes to achieve corporate goals. Independent and critical ... improving production engineering practices. Ensure alignment of engineering practices with ITSM processes . Engage with Software Engineering chapter for… more
- Insight Global (Providence, RI)
- …role will help guide other sections within the organization to implement and manage ITSM processes and ensure ITIL best practices are followed. Essential Duties ... Job Description The Enterprise IT Service Management ( ITSM ) Analyst/ Senior Analyst is responsible for...Collaborate with all applicable teams to ensure alignment between ITSM processes and the business workflows that… more
- St. Luke's Health System (Boise, ID)
- **Overview** St. Luke's Health System is seeking a Senior IHT Process Manager to join our Enterprise Service Management (ESM) team with the ServiceNow Platform. ... The Senior IHT Process Manager is responsible for...of multiple Enterprise Service Management (ESM), IT Service Management ( ITSM ) processes based on the Information Technology… more
- ServiceNow, Inc. (Dallas, TX)
- …500(R). Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways ... a unique opportunity to serve as a highest tier ITSM product expert and lead our strategic customers on...critically thinking about how to integrate AI into work processes , decision-making, or problem-solving. This may include using AI-powered… more
- Ryder System (Coral Gables, FL)
- …(http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Sr. Manager Technical Services and Operations provides leadership and ... a team to provide independent oversight to IT Operations which can include ITSM management, endpoint design and support, infrastructure design and support, as well… more
- Fannie Mae (Washington, DC)
- …in end-user services and collaboration technologies. *THE IMPACT YOU WILL MAKE* The Senior Manager of Corporate Governance - Digital Workplace role will offer ... Workplace ecosystem. This role is responsible for ensuring that technology, processes , and policies align with corporate objectives, compliance requirements, and… more
- Serco (Herndon, VA)
- **Position Description** The Senior Manager , Service Operations oversees Serco North America's frontline end-user support services, including the **Help Desk** , ... email to: careers@serco-na.com . Click here to apply now (https://careers-sercous.icims.com/jobs/71860/ senior - manager -service-operations/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Vanguard (Wayne, PA)
- …SLAs, KPIs, and user satisfaction targets are met. + Implement ITIL-based processes for incident, problem, and change management. + Drive automation, self-service, ... workplace technology, or IT operations, with at least 5 years in a senior leadership role managing large, distributed teams. + Proven track record of leading… more
- Marriott (Bethesda, MD)
- …and maintain automation frameworks for ServiceNow to streamline repetitive tasks and processes . + Develop and manage scripts and workflows for task automation and ... web services, and other integration methods. + Orchestrate and automate cross-platform processes and data exchanges to improve efficiency. + Use the Setup Assistant… more
- Marathon Petroleum Corporation (San Antonio, TX)
- …and data exchange. + IT Service Management ( ITSM ) - IT Service Management ( ITSM ) refers to the set of processes , policies, and procedures that an ... our people, and fosters a collaborative team environment. Position Summary The Midstream OT Senior Network Engineer / Team Lead serves as the technical lead for the… more
- Parker Hannifin Corporation (Cleveland, OH)
- Senior ServiceNow Engineer Location : CLEVELAND, OH, United States Job Family : Information Technology Job Type : Regular Posted : May 27, 2025 Job ID : 57259 Back ... work schedule, and a vibrant work campus with many amenities. Position Summary The Senior ServiceNow Engineer is a key influencer in the strategic vision and roadmap… more
- Fujifilm (Holly Springs, NC)
- …Operations (I&O) department. We areseekingan experienced, passionate, and service-minded Senior Global Desktop Engineer. The Global Desktop Engineering teamis ... candidate willparticipatein project execution and quality assurance, administer support processes and procedures, and manage client build, software deployment, and… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Senior ServiceNow Administrator/Developer to support our USSS Network Operations and Security Center (NOSC) proposal. This ... DC and is a hybrid remote position. **Responsibilities** + Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a ** Senior ** **ServiceNow Platform Administrator** to support our USSS Network Operations and Security Center (NOSC) ... + Administer, configure, and support the ServiceNow platform, including core ITSM modules (Incident, Problem, Change, Request, CMDB). + Perform regular system… more
- Republic Services (Phoenix, AZ)
- …our capabilities in IT Disaster Recovery (DR) and IT Service Management ( ITSM ) to ensure resilience, reliability, and continuous improvement across our technology ... landscape. We are seeking a passionate and strategic Manager , IT Program Management, to lead our IT Disaster Recovery (DR) planning and execution efforts, partnering… more
- CACI International (Hampton, VA)
- …mission-critical environment. **Responsibilities:** * Promote and implement IT Service Management ( ITSM ) principles and processes to all groups interacting with ... local IT service delivery while ensuring alignment with enterprise-wide processes and service standards. This role requires a strong...Manager , or ServiceNow * Prior experience as an ITSM Service Level Manager * Ability to… more
- General Dynamics Information Technology (Falls Church, VA)
- …GECOS uses ITIL best practices framework as the basis for IT Service Management ( ITSM ) model. **HOW A SENIOR LINUX ADMINISTRATOR WILL MAKE AN IMPACT:** + ... how agencies operate. Our work depends on a Project Manager joining our team to support the Guard Enterprise...data center personnel to execute. Document and generate business processes for day-to-day and emergency support procedures. + Install,… more
- Truist (Richmond, VA)
- …following job description:** We are seeking a highly skilled and hands-on Senior Platform Engineer to help engineer and scale enterprise-grade platform services that ... 5. May lead large, complex projects related to improving processes or support capabilities. 6. May engage and mange...and business problems. 7. Ability to influence others at senior levels to adopt a new perspective. **Preferred Qualifications:**… more