- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Queue Manager ** to join our team in **Doral, FL.** This position is one of four senior ... Unified Comms Lead, Supply Chain Lead and Service Desk Manager to ensure superior service delivery across all operations...Configuration Management. + Ensures efficient routing and adherence to processes for ITSM tickets, and conducts incident… more
- Scotiabank (OR)
- Senior Manager , Employee Technology Service Desk **Requisition ID:** 228780 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology ... encouraging innovation through technology, automation, and strategic partnerships. The Senior Manager will champion continuous improvement, employee development,… more
- Cisco (CA)
- …your back. **Role Summary** The Splunk Global Security (SGS) organization is seeking a ** Senior ** **Service Delivery Manager ** (SDM) (working with the Senior ... Expertise:** + Solid understanding of service management principles and standard processes (ITIL/ ITSM frameworks). + Hands-on experience with ticketing and… more
- Marriott (Bethesda, MD)
- …Type** Management This is a temporary position. We are seeking an experienced ** Senior ServiceNow Program Manager / Business Analyst** to lead the establishment ... of a stakeholder working group to define Application Lifecycle Management practices and processes as well as to integrate current process for Marriott IT. This is… more
- ServiceNow, Inc. (Orlando, FL)
- …IS REQUIRED IN THE ORLANDO OFFICE 2 DAYS PER WEEK.** The role of the ** Senior Manager - Technical Accelerators (Americas)** is part of ServiceNow Impact, our ... ServiceNow products they have purchased through delivering our technical accelerators. The Senior Manager - Technical Accelerators (Americas) is accountable for… more
- Capgemini (Fort Mill, SC)
- **Job Title:** Release Manager - Senior Service Management Consultant **Location:** Fort Mill, SC **Travel:** 25% **Job description:** We are seeking a highly ... and reliability of our client's landscape. Should have comprehensive knowledge on ITSM Tool (ServiceNow) and Deployment tools (Octopus, AIT etc..) Should have… more
- Fannie Mae (Washington, DC)
- …in end-user services and collaboration technologies. *THE IMPACT YOU WILL MAKE* The Senior Manager of Corporate Governance - Digital Workplace role will offer ... (finance, healthcare, government, etc.). *End User Services - IT Service Delivery - Senior Manager * *Target Pay Range: $152,000 - $205,000 a year* Qualifications… more
- CACI International (Doral, FL)
- Change Manager , Senior Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... CACI is seeking an experienced and highly skilled Change Manager to join our team to support our customer,...be responsible for overseeing and optimizing the change management processes in alignment with ITIL best practices. This role… more
- R1 RCM (Salt Lake City, UT)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Manager - Global IT Asset Management, you will be ... This role entails maturing and maintaining HAM & SAM processes , policies, standards, tools, and metrics that help R1...travel to onsite locations and will report into the Senior Director - EUT & IT Operations. **Responsibilities** +… more
- Regeneron Pharmaceuticals (Basking Ridge, NJ)
- Regeneron's GEO IT is seeking a Senior Manager ServiceNow Development with advanced expertise in the ServiceNow Security domain, particularly in Vulnerability ... platform related requirements. + Continuously identify opportunities for improving processes and solutions, including the consolidation of similar security needs.… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 36864 **Summary** **Program Manager ** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly evolving business ... Federal marketplace. Chenega Agile Real-Time Solutions (CARS) is seeking a **Program Manager ** to lead and oversee the FCC Enterprise Technical Services (FETS)… more
- Nexagen Networks Inc (Suffolk, VA)
- …verbal and written communication skills, with experience delivering presentations to senior leadership. Experience with ITSM best practices, standards, and ... Program Manager Security Clearance Requirement: Current and Active DoD Secret Clearance Salary Range: $125K - $160K (The salary range provided is a general… more
- KeyBank (Brooklyn, OH)
- **Location:** 4900 Tiedeman Road - Brooklyn, Ohio 44144-2302 The Senior Quality Manager is a technical expert within the quality domain. This role drives the ... and metrics; adheres to project lifecycle & QAS standards & processes , performs testing assessments/retrospectives; coach/ mentor teams; and manages testing… more
- Google (Austin, TX)
- …meet operational needs. + Drive operational velocity through optimizing and automating processes ; maintain and grow IT Service Management ( ITSM ) practices by ... whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary… more
- Parker Hannifin Corporation (Cleveland, OH)
- Senior ServiceNow Engineer Location : CLEVELAND, OH, United States Job Family : Information Technology Job Type : Regular Posted : May 27, 2025 Job ID : 57259 Back ... work schedule, and a vibrant work campus with many amenities. Position Summary The Senior ServiceNow Engineer is a key influencer in the strategic vision and roadmap… more
- Watershed Security (Charleston, SC)
- …+ Maintain a product backlog in concert with the Sustainment Support Project Manager and Technical leads, using an industry-standard Scrum tool (eg JIRA, ScrumDo) + ... + Create and maintain documentation and artifacts that support service management processes and a service delivery model that aligns with PSS Program objectives… more
- Beth Israel Lahey Health (Charlestown, MA)
- …logging, triaging, resolving, and timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all levels of BILH colleagues ... service and various information technology areas. On a day-to-day basis, the Senior Field Support Technician ensures proper operation and support of PC's, printers,… more
- ManTech (Doral, FL)
- …Experience supporting DoD programs. + Experience in IT service management and ITIL-informed processes . + Knowledge of ITSM tools such as ServiceNow and Jira. ... **ManTech** seeks a motivated, career and customer-oriented ** Senior Logistics Specialist** to join our team in **Doral, FL** **.** **Responsibilities include but… more
- CACI International (Chantilly, VA)
- Senior Tenable Nessus Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... * * **The Opportunity:** CACI is looking for a Senior Tenable Administrator to support our DoD customer to...capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security… more
- Marathon Petroleum Corporation (Denver, CO)
- …Key Responsibilities + Leads improvement recommendations and presents effectively to senior and executive management and global teams. + Presents and leads ... client meetings with the business and development teams. Communicates with senior leaders for understanding and execution of cross functional complex processes … more