- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) ... area** . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event… more
- Capgemini (Orlando, FL)
- …the US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS TECH_ **Title:** _Senior Delivery Manager - Service Desk Service Delivery_ ... **Job Title** : Senior Delivery Manager **Location** : Orlando,...to lead all aspects of and run our global service desk operations. This role involves leading… more
- Koniag Government Services (Carlsbad, NM)
- Senior IT Help Desk Carlsbad, NM...in the field of expertise. Escalates all unresolved Help Desk Issues to IT Operations Manager . **Essential ... Services,** a Koniag Government Services company, is seeking a Senior IT Help Desk to support **TGS**...IT-related customer support including, but not limited to, help desk , NOC center, service , desk ,… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Teleconferencing Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and ... Help Desk Supervisor ( Senior ) - (626) Share...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- Link Solutions Inc (Frederick, MD)
- …CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst ( Senior -Level) to join our...in support of the US Army PEO Soldier Project Manager Soldier Medical Devices (PM SMD) at Ft. Detrick,… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 35825 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... of our nation. SecuriGence is seeking a talented **Help Desk Manager ** to help contribute to our...(SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service … more
- AIG (Miami, FL)
- LAC Facultative Desk , General Manager At AIG, we are reimagining the way we help customers to manage risk. Join us as a LAC Facultative Desk , General ... in Facultative Desk The LAC Reinsurance Facultative Desk General Manager is a key strategic...partnering with brokers, ceding companies, and clients. As a Senior Leader, they will reach across geographical and functional… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and ... $112,625.00 - $160,892.00 Security Clearance: Secret Level of Experience: Senior This opportunity resides with Warfare Systems (WS), a...mentoring Service Desk personnel while ensuring operational excellence in IT support… more
- DriveTime (Tempe, AZ)
- …Assistant Director, Enterprise Service Desk will** + Lead the Service Desk Team: Partner with the Senior Director to mature and expand the ESD team's ... IT, you will be responsible for providing leadership and direction for the Enterprise Service Desk (ESD), executing on our strategic objectives. You and your… more
- Robert Half Technology (Philadelphia, PA)
- Description We are in the search for a Help Desk Manager to join our team in Philadelphia, Pennsylvania. This position is in the IT industry, providing an ... improvements in help desk operations and implement best practices to improve service delivery. * Regularly conduct training sessions for the help desk team,… more
- CACI International (Forest Heights, MD)
- …accurately in a fast paced and changing environment. Qualified candidates will work with the Service Desk Manager to ensure all Service Level Agreements ... reviews and timesheets of assigned technicians. * Working with Service Desk Manager to ensure...able to communicate effectively, both written and verbal with senior management and technical staff * Possess excellent customer… more
- SMX (Fort Belvoir, VA)
- …SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ** Senior Help Desk Manager ** for a full-time, on-site ... Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at...position at Ft. Belvoir. The Senior Help Desk Supervisor will be responsible for the day-to-day… more
- Arena Technical Resources, LLC (Washington, DC)
- …are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities: - Managing the day-to-day operations of ... efficient manner. - Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. The Service Desk Unit is part of a...ticket data, with the ability to report out to senior managers and legal colleagues in urgent situations that… more
- CACI International (Forest Heights, MD)
- …of a 20,000+ user community within the Department of Homeland Security (DHS) The Senior Service Desk Analyst shall possess and demonstrate sound customer ... Candidate must be able to work night and weekends. Qualified candidates working with the Service Desk Manager and Deputy Service Desk Manager … more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with...in field of expertise. + Escalates morecomplex problems to Senior Level. + Provides first contact and incident resolution… more
- NTT America, Inc. (Ashburn, VA)
- …administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third ... 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing**...inventory control. + Acts as communication coordinator and situation manager during any critical incidents call bridge events. +… more
- Koniag Government Services (Carlsbad, NM)
- …Recommend systems modifications to reduce user problems. + Escalates unresolved issues to Senior IT Helpdesk or IT Operations Manager . **Education:** + Requires ... Works under the general direction of the IT Operations Manager + Provides top-tier support to end users for...related customer support including, but not limited to, help desk , NOC center, service , desk … more
- MyFlorida (Deland, FL)
- …. Requisition No: 853250 Agency: Department of Transportation Working Title: FRONT DESK RECEPTIONIST - 55009485 Pay Plan: Career Service Position Number: ... systems along with Adopt-A-Highway, Memorial Markers; assists the Office Manager and senior management personnel within the... Service , or appointment in the Selected Exempt Service (SES) or Senior Management Service… more
- Illumination Foundation (Santa Ana, CA)
- …and initiatives as assigned. Preferred Experience/Minimum Qualifications Required: + 1 year IT Service Desk experience. + Familiar with ITSM ticketing systems. + ... the Inland Empire. Job Description The Associate IT Help Desk Technician is responsible for providing frontline technical support...printers, phones, and accessories. + Escalate unresolved issues to senior IT staff or the IT Manager … more
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