- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point...desk area, and two (2) years at a mid/ senior level position, to include the following: + Two… more
- Whirlpool Corporation (Montgomery, AL)
- …and video calls while achieving all quality and interaction objectives. The Senior Specialist, Technician is also responsible for cross-functional communication ... summary** Whirlpool is currently seeking qualified candidates for **Tech-Line Virtual Appliance Technician (Remote), Master Technician ** . This will be a remote… more
- Moser Consulting (South Bend, IN)
- …the remarkable individuality of everyone's culture, history, and service . Description The Service Desk Technician is a dynamic role essential for the ... communication skills, and an in-depth understanding of IT infrastructure. The technician is expected to prioritize user satisfaction, maintain detailed records of… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and...support roles, with at least 1 year in a senior or lead capacity. + Strong knowledge of Microsoft… more
- Koniag Government Services (Mcchord AFB, WA)
- Koniag IT Systems, a Koniag Government Services company, is seeking a Senior Help Desk Technician with a Secret security clearance to support KITS and our ... time off, and more. Koniag IT Systems, is a Senior Help Desk Technician seeking...through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous… more
- Chenega Corporation (West Point, NY)
- …take your career to the next level! The ** Senior Help Desk Technician ** will respond to incoming help and service requests from customer end-users which ... **Req ID:** 38108 **Summary** ** Senior Help Desk Technician **...the approved software tools in place. + Field incoming service requests from end users and follow up and… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service ... supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- Link Solutions Inc (Sierra Vista, AZ)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PKI Service Desk Technician to join our team in Sierra Vista, Arizona. + ... (relocation incentive available) + Shift information below The PKI Service Desk Technician provides technical...this role, you will collaborate with multiple teams and senior managers across the organization to design, lead, manage,… more
- Intuit (Tucson, AZ)
- **Overview** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that end users are receiving the appropriate ... and resolution of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor… more
- Amentum (Quantico, VA)
- We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team in Quantico, VA. You will be working as part of a team to deliver ... renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end users on… more
- University of Miami (Coral Gables, FL)
- …Irregular Shift The University of Miami IT Department has an opportunity for a full-time Help Desk Technician to work in Coral Gables, Florida. The Help Desk ... escalation during periods of substandard system performances or outages. + Advises senior personnel of network failures or degradation and assists in the… more
- University of Utah Health (Salt Lake City, UT)
- …deploy and maintain IT systems. This position works under the guidance of senior engineers. This position is not responsible for providing care to patient. Corporate ... supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability...Flexible, with an excellent work ethic. + Excellent customer service and communication skills, including written, verbal and telephone… more
- Regions Bank (Hoover, AL)
- …of the system. **Job Description:** At Regions, the Technology Services Help Desk Technician applies understanding and knowledge of information systems products ... ensure customer satisfaction + Escalates more complex problems to senior techs or other support teams This position requires...Windows operating system and web browsers + Strong customer service background _This position is intended to be onsite,… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Description:** At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and ... accurate documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues,… more
- COOLSOFT (Conyers, GA)
- MS Office outlook SLAs IT Help Desk Analyst (Jobs in Conyers, GA) Requirement id 155776 Job title Analyst Job location in Conyers, GA Skills required MS Office, ... outlook, SLAs, IT Help Desk Open Date 31-Oct-2025 Close Date Job type Contract...calls in a call center environment focused on customer service . Internal customer support involves troubleshooting hardware, software, and… more
- City of Eugene (Eugene, OR)
- …to support our in-house developed work order and asset management application as well as daily service desk support to a group of 400+ users. This is more than ... in electronic engineering, software development, application UI design, database management, service desk support and more! Collaborative Culture: The RITS… more
- Public Storage (Plano, TX)
- …problems in accordance with prescribed procedures. + Respond to and manage the IT Service Desk ticket queue and provide principal support on incident resolution. ... presence. **Job Description** We currently have an opening for ** Senior PC Support Technician ** based out of...in a lead role capacity. + Must be Customer Service oriented and show an ability to take ownership… more
- Paragus Strategic IT (Hadley, MA)
- Senior Case Agent Summary: Paragus IT is the largest... looks like. This position is part of our Service Desk team and reports directly to the ... just fixing problems - we're building trust. As a Senior Case Agent, you'll be the go-to expert for...priorities in a client crisis. + Live by our Service Excellence principles - combining technical precision with exceptional… more
- Serco (Chesapeake, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... email to: careers@serco-na.com . Click here to apply now (https://careers-sercous.icims.com/jobs/71722/ senior -engineering- technician --chesapeake%2c-va/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Encore Electric, Inc. (Colorado Springs, CO)
- …video, and systems expertise talents. You can assist and lead our customer service efforts while working closely with the management team. Help develop overall ... customer service strategy and support system solutions including music, audio/video...the English language in order to provide effective phone, desk -side, and email support. + Must have an acceptable… more
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