- GKN Aerospace (Newington, GA)
- …limits to where you can take your career. Job Summary Senior role with in the service desk team acting as a point of escalation for incidents and service ... requests. Actively provides support and technical leadership , working closely with service desk analysts to ensure they are able to complete their roles… more
- Robert Half Technology (Jersey City, NJ)
- Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient ... best practices for handling complex cases. Reporting & Documentation - Track service desk metrics, generate performance reports, and document resolutions for… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service ... supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- ChenMed (Miami, FL)
- …position within the Service Desk team, the Associate IT Service Desk Technician works closely with senior team members in order to implement ... expanding and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide range of… more
- Chenega Corporation (St. Marys, GA)
- **Req ID:** 36706 **Summary** **Help Desk Technician ** **King's Bay, GA** Are you ready to enhance your skills and build your career in a rapidly evolving ... in the federal IT and Training environment. The **Help Desk Technician ** will provide support services in...referral/escalation of problems to appropriate support personnel. + Assign service calls that cannot be handled in "real-time" to… more
- Chenega Corporation (Melbourne, FL)
- **Req ID:** 36422 **Summary** **Help Desk Technician II** **Melbourne, FL** Are you ready to enhance your skills and build your career in a rapidly evolving ... labor rates to fulfill day-to-day contract operations. The **Help Desk Technician II** will be part of...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- NTT America, Inc. (Ashburn, VA)
- …administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third ... x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers… more
- Amentum (Washington, DC)
- We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team in Washington, DC. You will be working as part of a team to deliver ... renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end users on… more
- University of Utah Health (Salt Lake City, UT)
- …deploy and maintain IT systems. This position works under the guidance of senior engineers. This position is not responsible for providing care to patient. Corporate ... supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability...Flexible, with an excellent work ethic. + Excellent customer service and communication skills, including written, verbal and telephone… more
- System One (Bethesda, MD)
- Job Title: Senior Help Desk Engineer Location: Bethesda, Maryland Type: Contract Compensation: $80000 - $95000 annually Contractor Work Model: onsite in Bethesda ... MD Job Title: Mid-Level or Senior Help Desk Engineer Job Description: We...for managing day-to-day IT support operations, overseeing one onsite technician and a three-person offshore support team. The role… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...operations and personnel + Perform duties as a Help Desk technician as required + Promote professional ... all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ** Senior Help Desk Manager** for a full-time, on-site position at… more
- Beth Israel Lahey Health (Charlestown, MA)
- …triaging, resolving, and timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all levels of BILH colleagues ... an escalation point on tickets not resolved by the Service Desk and Field Support as well...timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all… more
- American Electric Power (Columbus, OH)
- …the day before the posting end date. **Job Summary** As a member of a Service Desk team, you will provide technical support and troubleshooting assistance to ... software, and network connectivity. + Document all interactions and resolutions in the service desk ticketing system. + Escalate complex issues to higher-level… more
- Greece Central School District (North Greece, NY)
- …(7.5 paid) Work Year: 12 month Supervisor: Director of Information Technology Civil Service Title: Senior Network Technician Minimum Requirements: Graduation ... Senior Network Technician JobID: 5094 +...accounts, Activity Directory and network printing; Uses established help desk system to log request, monitor progress, report problem… more
- System One (Mountain View, CA)
- Senior Event Technician (Audio) **Employment Type:** Full Time **Date Posted:** 5/19/2025 **Location:** Mountain View, CA **Pay Range:** 105000.00 - 120000.00 ... production is our driving force. We're seeking a highly skilled and visionary Senior Audio Technician to contribute their deep expertise, mentor talented… more
- Robert Half Technology (Cleveland, OH)
- Description We are looking for an experienced ITS Senior Technician to join our IT Help Desk team in Cleveland, Ohio. In this role, you will provide Tier 1 ... * Document technical solutions and support activities within the service management system. * Escalate complex technical problems to...2-4 years of experience in IT support or help desk roles, ideally in a government or enterprise setting.… more
- SAIC (Washington, DC)
- …Headquarters' building. SAIC is looking for an Executive / VIP Desktop Support Technician Senior to provide day-to-day process and technical support to Political ... Appointees, Senior Executives, and their Administrative Assistants. This role requires...in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware… more
- Idaho Division of Human Resources (Boise, ID)
- Financial Technician Senior - ITD Posting Begin Date: 2025/07/09 Posting End Date: 2025/07/23 Category: Accounting and Finance Sub Category: Transportation Work ... do their best work. ITD is hiring a Financial Technician Senior in our Headquarters in Boise,...and/or monitoring the work for accuracy + Updating/modifying financial-related desk procedure manuals + Providing excellent customer service… more
- Walmart (Dallas, TX)
- …career to the next level! VIZIO is looking for an energetic Specialist Technician , Technology Support to build, monitor, and maintain VIZIO's security systems, work ... and resolving complex issues? Join Walmart as a Specialist Technician and work with a dynamic team dedicated to...Operations team is pivotal in ensuring seamless and efficient service delivery across our organization. We focus on continuous… more
- TekSynap (Albuquerque, NM)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Client Support Technician position is responsible for answering calls, logging incidents in the ... and network-related problems. + Create, update, and close help desk tickets in accordance with defined processes. + Support...+ 2+ years in a technical support or customer service role. + Proficiency in troubleshooting and supporting Windows… more
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