- Shaw Industries Inc (Dalton, GA)
- …leaders and QA to identify learning needs and improve readiness. Quality Assurance & Sentiment Analysis + Lead the Quality team responsible for call calibration, ... including LMS governance and instructional design oversight. + Hands-on experience with sentiment analysis and customer voice tools (eg, Medallia, Qualtrics, or… more
- Coinbase (Salt Lake City, UT)
- …scaling LLM-based tools in customer support (eg, contact attribution, automation, or sentiment analysis ) * Proven track record of building executive-level ... that directly drove measurable business impact in areas like customer sentiment , issue deflection, or reputation management. * Strong execution skills-comfortable… more
- Republic Services (Phoenix, AZ)
- …data science techniques such as customer segmentation, churn prediction, and sentiment analysis . The Marketing Analyst utilizes machine learning algorithms ... to identify at-risk customers and recommend retention strategies + Conduct sentiment analysis on customer feedback data to quantify customer satisfaction… more
- Choice Hotels (North Bethesda, MD)
- …implementation of AI-powered technologies and tools (eg, for media monitoring, sentiment analysis , content optimization, audience targeting, crisis scenario ... and enhance Choice's master narrative and corporate communications plan. Utilize sentiment analysis and predictive analytics to understand audience perceptions,… more
- NVIDIA (Santa Clara, CA)
- …how devices, networks, applications, self-service tools, support workflows, monitoring, and sentiment analysis combine into a frictionless digital workplace. + ... operationalize Digital Employee Experience (DEX) metrics and dashboards-measuring satisfaction, sentiment , and "time-to-productivity" across IT services. + Define key… more
- Ross Stores, Inc. (Dublin, CA)
- …customer databases using SQL or drag\-and\-drop query tools\. **Conduct Social Listening & Sentiment Analysis ** * Use Brandwatch or other social listening tools ... by position and location\. **ESSENTIAL FUNCTIONS:** **Drive Strategic Marketing Analysis ** * Support development of key marketing KPIs based...to monitor brand sentiment , track campaign performance across social platforms, provide early… more
- Insight Global (Philadelphia, PA)
- …within sprint cycles. You'll apply advanced research methodologies-including large-scale text analysis , text mining, sentiment analysis , clustering, and ... Experience with large-scale text analysis techniques, including text mining, sentiment analysis , clustering, and natural language processing (NLP) *… more
- Nordstrom (Seattle, WA)
- …and NLP, including experience with large language models, natural language understanding, sentiment analysis , and intent detection. + Strong background in ... or e-commerce conversational analytics + Background in customer experience analytics and sentiment analysis + Experience with real-time conversation analysis … more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …Sentiment : Ensure positive customer experiences, measured through speech analytics and sentiment analysis . + Average Handle Time: Efficiently manage call ... customers, thinking critically to accurately initiate disputes, performing moderate risk analysis , and ensuring compliance with Uniform Commercial Code (UCC) and… more
- DoorDash (San Francisco, CA)
- …applying large language models (LLMs) and NLP-based systems for text summarization, sentiment analysis , or insight extraction. + Strong foundation in statistical ... People Data Science team applies statistical modeling, machine learning, and AI-driven analysis to uncover trends and patterns across the employee lifecycle - from… more
- System One (Washington, DC)
- …and configure Contact Lens for real-time and post-contact analytics, transcription, summarization, sentiment analysis , and redaction. o Configure Amazon Q in ... optimization. * Experience enabling and tuning Contact Lens for compliance, sentiment analysis , and post-contact QA scoring. * Experience with Amazon Q in… more
- ABBTECH Professional Resources, Inc. (MD)
- …and configure Contact Lens for real-time and post-contact analytics, transcription, summarization, sentiment analysis , and redaction. + Configure Amazon Q in ... optimization. + Experience enabling and tuning Contact Lens for compliance, sentiment analysis , and post-contact QA scoring. + Experience with Amazon Q in… more
- Robert Half Technology (Atlanta, GA)
- …and configure Contact Lens for real-time and post-contact analytics, transcription, summarization, sentiment analysis , and redaction. + Configure Amazon Q in ... optimization. + Experience enabling and tuning Contact Lens for compliance, sentiment analysis , and post-contact QA scoring. + Experience with Amazon Q in… more
- Carnival Cruise Line (Miami, FL)
- …and evolving entertainment standards. Report on results and action plans regularly. + ** Sentiment Analysis ** : Regularly analyze sentiment to identify ... Resolution:** Proficient in addressing and resolving conflicts constructively. + **Data Analysis :** Proficiency in analyzing large datasets using tools like Excel,… more
- Under Armour, Inc. (Baltimore, MD)
- …and meeting tight deadlines. + Experienced in data-driven, culturally relevant storytelling, sentiment analysis , and media performance tracking. + Strong writing ... for you. **Your Impact** + Spot the Signal: Monitor trends, competitors, sentiment , and cultural moments to surface emerging opportunities and identify risks for… more
- TruePoint Communications (TX)
- …of key stories, industry trends, and potential reputational risks or opportunities. + Sentiment Analysis : Assess tone, sentiment , and engagement around ... brand-related stories, providing insights on impact and actionable recommendations. + Collaborative Support: Partner with internal account teams to ensure insights align with client objectives and contribute to agency initiatives as needed. What You'll Bring:… more
- UCLA Health (Los Angeles, CA)
- …and track KPIs to measure PR campaign effectiveness, including media impressions, sentiment analysis , and engagement + Prepare reports and presentations for ... key performance indicators (KPIs), including listenership, downloads, and audience sentiment + Create and maintain messaging documents, FAQs, talking points,… more
- ADP (Alpharetta, GA)
- …to improve planning and forecasting accuracy by leveraging AI frameworks; Customer Sentiment Analysis tools and recommendation systems using NLP and ... Utilize available computer systems resources and personnel to carry out analysis to support management's quest for performance improvement. Review and analyze… more
- University of Michigan (Ann Arbor, MI)
- …using R and Python. QMSS 301 content includes training in web scraping, text-based analysis (eg, sentiment analysis ), geospatial analysis , and predictive ... in the Social Sciences, QMSS 301: Quantitative Social Science Analysis and Big Data, and/or QMSS 451: Senior Capstone:...require 'big data techniques such as web scraping, text-based analysis , geospatial analysis , and predictive analysis… more
- Fox Rothschild LLP (Miami, FL)
- …methods as appropriate, such as classification, collaborative filtering, association rules, sentiment analysis , topic-modeling, time-series analysis + ... primary role is to support the delivery of data driven legal solutions and analysis to internal and external clients. The manager is responsible for the Firm's data… more
Related Job Searches:
Analysis